Reviewer Photos & Videos
Alisha GayfordQueensland
- Verified customer
So happy with my car!!
Georgia and Makala were amazing they were so helpful and very friendly. Explained everything to me. And the rest of the team that i also had contact with were awesome and friendly too!
No extra cost. And now I can enjoy me amazing new car!!
1 comment
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Review collected in partnership with Finance One
- Verified customer
Flawless
I was impressed with the customer service I received Chanel Mullen was so attentive, friendly and easy to talk to. The continued progress reports were appreciated. All in all the whole process was easy and I couldn't recommend finance one highly enough.
1 comment
Finance O.Finance One
Thank you Patrick for taking the time to write a review. Chanel will be over the moon to see your 5 star review. The team aim to keep the lending process as simple and easy for the client and it looks... Read more
like Chanel really delivered. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
- Verified customer
Very helpful
Customer service was excellent. They explained everything quite clearly and completely and did not experienced any extra cost that i did not expect. I am very happy that you were able to help me.
1 comment
Finance O.Finance One
Thank you for your 5-star review Michael! Providing complete transparency during the lending process is something that we strive for. Thank you from all the team at Finance One.
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Review collected in partnership with Finance One
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KateSouth East Queensland, QLD
Excellent experience
Absolutely amazing team !
I could not ask for a better team.
They were extremely responsive either by text / email or by phone
A huge shout out to Georgia and Luke and the really cool admin ladies for dealing with my finance and helping me gain the greatest car I will ever have !
Everything was explained to the fine point with no hidden surprises.
10 out of 10 for customer service! Fantastic job guys and keep on shining bright !!!
1 comment
Finance O.Finance One
Thank you for your wonderful review Kate! Georgia, Luke and the whole team loved reading your review. We are thrilled to hear that our team members created such a memorable impact and made buying your... Read more
dream car an excellent experience. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Car Loan
Laura was amazing!! She was so very helpful and efficient, I honestly thought this process would be hard and stressful but Laura made it a breeze. No information was hidden from me everything was how she said it would be.
1 comment
Finance O.Finance One
Thank you so much for your review Denise! We understand how stressful applying for finance can be and we are so happy to hear the Laura was able to guide you through the process effortlessly with zero... Read more
stress. Thank you from all the team at Finance One!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
- Verified customer
Car loan
Laura was so pleasant to deal with and made everything so easy thank you laura I would recommend finance one to anyone the service was great and I look forward to dealing with them in the future
1 comment
Finance O.Finance One
Thank you for the 5-star review Gary! We loved reading that your experience with Finance One was pleasant and easy thanks to Laura’s service. At Finance One we strive to make the customer experience a... Read more
s seamless as possible. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Rodger PlantNorth West, QLD
- Verified customer
Great service wonderful team
Georgia was absolutely wonderful and backed by a great team, service is unreal made everything quick and very easy very satisfying. Been with them before and will definitely be using again. Would definitely highly recommend the team at finance 1. Thanks Georgia and team
1 comment
Finance O.Finance One
Thank you for the 5-star review Rodger! Our number one goal at Finance One is to make the lending process as quick and easy as possible for our clients. We are so happy to hear that Georgia and the te... Read more
am were able to achieve this with their ‘unreal service’. We look forward to assisting you again in the future. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Great customer service
Chanel has great customer service and would recommend her to anyone. I am very satisfied with the service I received. No extra costs and was very helpful with any questions I had.
1 comment
Finance O.Finance One
Hi Emily, thank you for your lovely review! Chanel will be thrilled to hear that you were happy with the service she provided. We pride ourselves on ensuring that we are easily contactable from start ... Read more
to finish and always strive to provide complete transparency during the lending process. Thank you from all of the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Gleeson5Victoria
Can’t not thank Finance One enough!!
Kurt from Finance One went above and beyond for us to purchase our new car. He is very efficient and supportive. Nothing was a burden for him and he is just amazing! We will forever be grateful.
Thank you for everything Kurt!
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Andrew KrossWide Bay-Burnett, QLD
- Verified customer
simple process made easy by staff who know there job
Excellent customer service
No unexpected cost
And I’m very satisfied with my experience
And the rate was competitive with others would and have recommended finance one to others I know
1 comment
Finance O.Finance One
Thanks so much for the 5 star review, Andrew. The team pride themselves on delivering high quality customer service and it looks they really delivered. We look forward to assisting you in the future. ... Read more
A big thank you from all of us here at Finance One!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
ClemPerth, WA
Fast and efficient
Thank you. easy and hassle free everyone was well mannered and helpful
As I am building my credit once again you guys at fiance one have all ways help me though this time and hoping we can do business in the future
Thank you
1 comment
Finance O.Finance One
Thanks Clem, for your wonderful review! We loved reading your story, especially as we are very passionate about helping Australians build their credit rating. We have passed on your comments to the te... Read more
am. Thanks for choosing Finance One. We look forward to working with you again in the future.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Wonderful customer services
These guys are such wonderful people to get a loan through. I would recommend these guys to alot of people. They are fast at there work and i am so over the moon to receive my new car just in time for Christmas.
1 comment
Finance O.Finance One
Thank you, Kirsty for taking the time to write a review. Our team will be thrilled to see your 5 star review. The team aims to keep the lending process as easy and fast for our customers. We hope your... Read more
2020 is a great year with your new car! Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Happy customer
Customer service was second to none, staff were friendly and efficient, were also very helpful in advising me and helping choose the right service to suit what I was after
1 comment
Finance O.Finance One
Thank you, BiJay for your 5 star review. We loved reading our customer service experience was "second to none" friendly, efficient and helpful! Our team will be thrilled to hear your feedback. Thank you from all of us here at Finance One.
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TamaMelbourne
- 2 reviews
- Verified customer
Friendly customer services
Finance one are awesome to deal with customer service was 2nd to none
they were very helpful in both my car purchases will definitely recommend to others thank you finance one
1 comment
Finance O.Finance One
Thanks so much for the amazing review Tama! It was excellent to read our customer service helped make your car loan application experience very easy! We have passed on your comments to the team. Thank... Read more
s for choosing Finance One. We look forward to working with you again in the future.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Amanda H.South East Queensland, QLD
Fast friendly service - very helpful
Finance one are fantastic. This is my second loan with them and i cannot fault them. Cassandra is just wonderful ! I will use them again at some point i am sure.
1 comment
Finance O.Finance One
Thanks for this review Amanda H. Cassandra will be thrilled to see your review. We look forward to assisting you in the future.
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Su-Ellen PattersonSouth East Queensland, QLD
- Verified customer
Perfect
I found the customer service to be great. Very fast and friendly. I would recommend finance one to any of my friends
There was no unexpected costs.
Im okay with the rate.
1 comment
Finance O.Finance One
Thanks for the 5 star review Su-Ellen Patterson. We could ask for nothing more than your view that we are worth recommending to others. Thank you for choosing Finance One.
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Review collected in partnership with Finance One
wayne.kSouth East Queensland, QLD
Simple fast no dramas
Chanel has been amazing to deal with, very polite, kept me up to speed with the progress of my application A+++ customer service needs a pay rise for her great service
1 comment
Finance O.Finance One
Thank you Wayne.k for taking the time to write a review. I have passed your comments on to Chanel and the team. They will be really pleased to see this feedback. Thanks for choosing Finance One and ... Read more
we look forward to working with you again in the future.Similar opinion? Write a review on ieatwords.com.au!
fantastic finance
finanace one is amazing, second time getting a car through them, great communication, fast approval, friendly service, cannot recomend enough. sharna was amazing through the process.....very very happy with my new car
1 comment
Finance O.Finance One
Thank you, Robert, for your 5 star review! Finance One loves to read our customer service has been "amazing", "friendly" and "fast". We have passed on your comments to Sharna and the team. Enjoy your ... Read more
new car. We look forward to supporting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Great very helpful service from Sharna
Sharna very helpful throughout whole process could not do enough to help will definitely be back thank you again
Now have three loans and happy with them all
Thanks for everything
1 comment
Finance O.Finance One
Thank you Garbo, for your wonderful review! It was excellent to read our helpful customer service made a positive difference! We have passed on your comments to Sharna and the team. We look forward to... Read more
assisting you in the future. Thank you again, from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Ricky D.Greater Melbourne (Metropolitan), VIC
I would like to thank Luke and the team for all here help to get in my 2 car with financial 1 thank you Luke
100% fantastic and wonderful and memorable and the experience was great and thank you Luke and team for all you help with bin able to bye the car and thank you Luke
1 comment
Finance O.Finance One
Thank you for the 5-star review Ricky D! We loved reading your experience with Finance One was "100% fantastic", "wonderful and memorable". Luke and our team will be wrapped to receive your feedback. Thank you again, from all the team at Finance One.
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Questions & Answers
Ashleigh B.asked
Does anyone know finance ones bsb and account number?
2 answers
Not sure but on my welcome information they have bpay details might be worth checking through your paperwork
Finance O.Finance One
Hi Ashleigh,
We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.
You can contact [email protected] or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.
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Finance O.Finance One
Thank you Alisha for the great review! We appreciate the time taken to give us your feedback. Georgia, Makala and the team will be thrilled to hear that our service was professional, friendly, and hel... Read more
pful. Thank you from all of us here at Finance One!