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PatriciaGreater Melbourne (Outer), VIC
thank you! Amazing people
Really helpful, quick and easy. Customer service was really good . Sheree was amazing to help me get a loan.
Im very satisfied with the out come, and would recommend is to others.
1 comment
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ShezMurray Region, NSW
- 2 reviews
Thank You
Customer service was amazing. Thank you to the lady who handled my case and the team at Finance One.
No hidden costs and I am extreemly happy with my loan and all it entails
1 comment
Finance O.Finance One
Thanks for taking the time to write a review Shez. We pride ourselves on providing complete transparency to our clients. We will be sure to pass your comments onto the team.
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Ethan M.Hunter Region, NSW
Awesome Service!
I had been knocked back from banks and I was desperate for a new and reliable car to get me out of a pickle, even with a poor credit score and not the flashiest bank statements you will ever see, Finance One gave me a chance and Laura from the team did an absolutely amazing job at helping me achieve this. Great service, dedication and just a very down to earth humane service. Could not be happier! Cheers guys!
1 comment
Finance O.Finance One
Thank you Ethan M. of the amazing review! We are all about giving those people who need it a second chance. Laura and the team will be thrilled to hear your review. Thank you for choosing Finance O... Read more
ne and we look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Find out how Finance One compares to other Car Loans
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Gabby
- 4 reviews
- 1 like
- Verified customer
Perfect fast loan approval
Customer service never had a problem
Im a satisfied customer fast loan approval didnt add extra fees than what was stated also very understanding if u are late on payment cheers
1 comment
Finance O.Finance One
Thanks for the review Gabby. We pride ourselves on providing complete transparency to our clients. We will be sure to pass your comments onto the team. Thank you for entrusting us with your finance needs.
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Georgina H.South East Queensland, QLD
Amazing, fast service!
Great service! Very friendly and professional team who know their stuff! This my my 3rd time using Finance One to purchase a vehicle and I will definitely use them again
1 comment
Finance O.Finance One
Thanks for the 5 star review Georgina H. It sounds like the team really delivered. We look forward to working with you again in the future.
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I KochNorth Queensland, QLD
Good Company to deal with!
I found Finance 1 a good company to deal with! Friendly, very helpful and straight forward, with no underlying initiatives! Certainly no hick-ups! Would gladly make use of their services again if needed.
1 comment
Finance O.Finance One
Thank you I Koch for the review. Friendly, helpful and straight forward is a great way to describe our customer service! The team will be thrilled with your 5 star review.
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Rejected because i'm pregnant!!!!
Title says it all.....Very sad :( Provided all documents as requested, Felt like a fool after spending all the time supplying information on my application and was just knocked back due to being pregnant, is a High lending risk.... which I was told. This Credit discrimination has prevented myself from having access to opportunities needed for my family. I will be taking this discrimination act to a Solicitor.
1 comment
Finance O.Finance One
We are sorry to hear about your experience. If you would like to discuss this further please send us an email at [email protected] or call our office on 1800 346 663.
Thank you from the Team at Finance One.
Similar opinion? Write a review on ieatwords.com.au!
PeterSouth East Queensland, QLD
Its great no problems just simple
They were great very helpful and patient
They were good at doing there job
They always kept me updated on my finance
I thank them very much Ill be sure to come back thank you finance
1 comment
Finance O.Finance One
Thanks Peter for the comments. We are so happy that the team were helpful and patient, we strive for nothing less. Thank you from all of us here at Finance One.
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10/10 ABSOLUTELY FLAWLESS SERVICE
I give these guys the highest rating of service. I had the pleasure of dealing with Sharee who was absolutely remarkable. Very attentive, very clearly spoken and understood. I couldnt be happier with her effort which got me where I wanted to be. I highly recommend finance 1 and sincerely suggest working with Sharee.
Thank you
1 comment
Finance O.Finance One
Thank you for the amazing feedback Riki! 'Flawless' is an amazing way to describe our customer service. We will be sure to pass on your comments to Sheree and the team. Thank you for choosing Finan... Read more
ce One and we look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Find out how Finance One compares to other Car Loans
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Kaila P.Central West, NSW
Would recommend!
Sharna was absolutely amazing! She was friendly and went to such lengths to make sure I was getting the right car for me, Im really happy with the outcome and I would recommend them !
1 comment
Finance O.Finance One
Thank you Kaila P. for taking the time to write a review. Sharna and the team will be thrilled to hear your comments. We hope you enjoy your new car!
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Happy “HOLDEN SSV” Chappy
Georgia was amazing, a real go getter for the fair & right reasons. Thanks to the rest of the team for having faith in her to deliver the only result for a solid previous customer that I was before my second go round with Finance one. A very satisfied customer I am now driving away in my new Aussie built HOLDEN SSV Redline, much appreciated Georgia & team, Christmas has come earlier
1 comment
Finance O.Finance One
Thanks for the review SSV. It sounds like Georgia and the team really delivered. The team will be thrilled to know that you're a 'very satisfied' customer and am sure they look forward to assisting ... Read more
you in the future. From all the team at Finance One we wish you all the best and hope you enjoy your Holden SSV Readline!Similar opinion? Write a review on ieatwords.com.au!
Awesome people
Thankyou to Georgia and the team for helping me through the process. They were amazing to deal with, always helpful and positive with any question or querie. When i need another vehicle in the future i will definately be going through these guys again. You are legends, cheers for everything.
1 comment
Finance O.Finance One
Thanks for the review Adam! Georgia and the team will be ecstatic to hear your review. The greatest compliment you can give us is using our services again, so thank you for entrusting us with your f... Read more
inancial needs. We look forward to working with you in the future.Similar opinion? Write a review on ieatwords.com.au!
MelissaHunter Region, NSW
Such a quick process love finance one 2nd time going through them!
I just got a new car I already had a loan with finance one and they made the process so quick and enjoyable, laura was amazing such a lovely person and kept me updated on my progress all the time VERY HAPPY!
1 comment
Finance O.Finance One
Thank you Melissa for taking the time to write a review. So great to hear that the process was 'quick' and even more so 'enjoyable'. Laura and the team will be thrilled to hear your review. We look forward to assisting you in the future.
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Sharna was incredibly helpful
She made it an easy and quick process dealing with Sharna. She is very friendly and extremely helpful. Was able to pay out my existing finance and start new finance with a reduced interest rate than my first finance
1 comment
Finance O.Finance One
Thank you Brian for the review. You have described the service we strive to achieve, in making it easy, quick and friendly. We will be sure to pass on your comments to Sharna and the team.
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Bek DonovanIllawarra, NSW
Absolutely went above and beyond to get me in my new car sharna was absolutely amazing
Sharna was extremely helpful didn’t have a great credit but have managed to get all my bills up to date prior to starting my loan contract but they helped me get the loan I needed even when companies like fox signs refused be extremely careful with that company but finance one went above and beyond to help me get into my new vehicle quickly and efficiently in less than 5 days now I’m driving away in my late model Tuscan finally and leaving my box where it belongs with a mechanic permanently thankyou so much Sharna you have no idea how greatly a...Read more
ppreciated it was to have someone treat you like a person not belittle you because of issues with past finance so your kindness and customer service is a 10/10 for me and my experience with finance once keep up the excellent work Yours Sincerely Bek Donovan1 comment
Finance O.Finance One
Thank you Bek Donovan for this lovely review. I am sure Sharna will be truly touched to hear your kinds words. The team take great pride in their work and also in being able to give people the oppor... Read more
tunity to get finance in their time of need. We hope you enjoy your Tuscan!Similar opinion? Write a review on ieatwords.com.au!
Find out how Finance One compares to other Car Loans
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Daniel CSouth East Queensland, QLD
They help when no-one else would.
Years ago I got screwed over by a bank which hurt my credit rating so never thought possible I would be able to get a new car. They where there to help when everyone else said no. Great service and where always understanding if I needed to move a payment forward due to other bills. I recommend them very highly and will come back once I want a new car.
1 comment
Finance O.Finance One
Thanks for the review Daniel C. We are so please that we could assist you finance a new car. The team will be thrilled to hear your review.
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KahlieNorth Queensland, QLD
The most amazing finance company
My experience was truly amazing ! Luke and Sheree went above and beyond for me to get what I needed. I am truly blessed to have gone with finance one twice and twice I got the same care and help.
1 comment
Finance O.Finance One
Hi Kahlie. Thank you for taking the time to write a review. We will be sure to pass on your comments to Luke, Sheree and the rest of the team. Thank you for entrusting us with your finance once aga... Read more
in and we look forward to working with you again soon.Similar opinion? Write a review on ieatwords.com.au!
Hydee and KevQueensland
Finance One gave us a chance when no one else would.
Fantastic customer service, friendly and understanding staff. Our finance was approved and processed fast with ease. After completing our loan after 4 years, we can honestly say, if we ever need finance again we would not hesitate to go with Finance One again.
1 comment
Finance O.Finance One
Thank you Hydee and Kev for an awesome review! The team will be thrilled to hear your review. Thank you for entrusting us with your finance requirements and we look forward to working with you again soon.
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LynneSydney, NSW
Hassle Free
The customer service was great. Our loan officer was so patient as we searched for the right car and nothing was too much hassle for her. I can highly recommend.
1 comment
Finance O.Finance One
Thanks for taking the time to write a review Lynne. We pride ourselves on delivery high quality customer service and it seems like the team really delivered. We look forward to working with you again... Read more
soon. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Thank you!!
Sheree and the staff at Finance One, were incredibly friendly, reliable and amazing customer service! They did everything they could for me to be approved for my car! Thank you! :)
1 comment
Finance O.Finance One
Thanks for the review Alex. Sheree and the team will be delighted to see this feedback. Thank you for entrusting us with your finance requirements.
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Questions & Answers
Ashleigh B.asked
Does anyone know finance ones bsb and account number?
2 answers
Not sure but on my welcome information they have bpay details might be worth checking through your paperwork
Finance O.Finance One
Hi Ashleigh,
We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.
You can contact [email protected] or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.
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Finance O.Finance One
Thanks for the 5 star review Patricia. Sheree will be thrilled to hear that the service you received was amazing. We look forward to assisting you in the future.