Fisher & Paykel DD60DCX9 Questions & Answers

NEVER overload the draw. The dishes will not clean - you need to leave a good space between each item so that the water can get to all items. That is - you only half fill the unit otherwise the dishes won’t clean. They don’t tell you this.

Hi, you can remove the washer arm and then rotate the large stainless steel plate to unlock it, this gives good access to the main shaft which can be then removed for cleaning and access to the pipe.
Warning: do not use commercial dishwasher cleaner, the product froths up in the Dish Draws pump and causes an error code.

Thanks, we do use Finish scale cleaner, it comes in a plastic bottle and you take the lid off put in upside down in the basket then run the dishwasher to clean the pipes etc. is that still ok given your Warning message?

Phase 9 does not have a large filter plate.
The "cap" that holds the filter plate in can be removed by rotating anti clockwise about 25 degrees and lifting.
If plates are rinsed before putting in drawer
1/ less detergent can be used, a shorter wash cycle can be selected - less electricity.
2/ less damage to rotor from hard food scraps
3/ less smell between washes (caused by leftover food particles fermenting in water in base) water left in the base is the lubricant for the rotor bearing.
4/ less chance of blocking a drain hose - (not covered by warranty)

All the tubs in the dishdrawer line are the same size.
The top and bottom drawers are the same size.
The A and C refer to different ways of controlling the wash mechanism
The (I) is for integrated.

I didn't use this dishwasher much due to the problems we were facing but remember that I could only fit my dinner plates one side means afterwards I wasn't able to fit cups on this side top racks. I was able to put only six plates by leaving one gap empty.

Yes u can. Did u get the instructions,.very easy to follow. Just open the drawer, fill it with your dishes, put detergent in, no tablets. Select wash programme, drying option, then start.

You need to place a tablet or powder in each drawer as they are separate units, there is no transference of water or dishwashing products between the drawers

We use powder, not tablets - so we don’t use as much powder as you would a standard dishwasher. I think the tablets would be too much. But yes, you have to add to both, they are completely separate entities.

Thank you Dee and hanna-banana. I think I'll go back to powder now as it'll be less expensive

Haha that would drive me nuts! Mine doesn't do this, possibly a levelling issue.  Read the manual it has a similar setup to a Washing machine with the adjustable legs however the approach is very different and if it was installed correctly will be fastened to the side walls so you may need to remover these to correct the levelling aswel.

The drawers should stay open. Also check the drain hoses at the back aren't pulling on the drawers as they open. ( they should have some slack to allow the drawers to open). I suspect this could be the problem.

They run separate so you can just start them at the same time.

select top draw, push go. Then select bottom draw, and push go again.

We use one or the other or both depending on what we are washing:
Each draw allows you to select a wash cycle and push the wash button, you must do this for each draw when youwant them to wash.
If you have a big was spit it up between the two draws, then select the time for the top one and push wash, then select the time for the bottom one and again select wash.
You can also choose different times for each, like the top just might be 115 minute wash while the bottom with saucepans in its is a 130 min wash.