??!

39 questions from our users

Mike

Mikeasked

QuickSmart WH7560J3 (7.5kg)

Does this model have problems with cleaning out the lint filter? I’ve heard that the WH7560P2 can be difficult to access and clean the lint filter.



1 answer
Macy
Macy

The pump filter located at the bottom front of machine was very difficult for me to open. I thought I was going to break it when I first opened it as it said to use a coin and this made the front flex quite a bit. I found it much harder than my previous front loader but I really love this machine.

MorganHarry

MorganHarryasked

QuickSmart WH7560J3 (7.5kg)

When I press start, I hear a clicking noise then the machine says Door Open...I’ve opened and close the door, turned the washing on and off and same at the power point, the door appears and sounds closed, does anyone know what’s wrong with the machine?

2 answers
Jendays
Jendays

I am having the same problem. Did you find a solution?

Lyn
Lyn

I've had this happen too. It seems to be shut, but I've just opened and reclosed the door and really made sure it was clicked shut, and it was happy to start filling.



Ash

Ashasked

QuickSmart WH7560J3 (7.5kg)

My machine is making noise and vibrating at the end of the cycle, when spinning... I am not sure if it's the load imbalance or something else? If load is less than the required weight of the particular cycle will it make noise? And what will happen if load size is more than the particular weight of the cycle?
Please reply thank u v much

3 answers
Handywoman123
Handywoman123

I haven't had any noise problems apart from the noisy water inlet. I've only had one other issue with one load and from memory I think it was just a big load and it had problems balancing it out to spin, in the end I took the water logged load out and just hung it out on the line... it dried eventually. Fisher & Paykel have a product help website, it may be worthwhile checking that out.

Ash
Ash

Thanks for ur help.

fisher_man
fisher_man

This problem usually occurs when shocks (between drum and base of machine) are worn out (same as a car vibrates on rough road)
Replace shocks and machine will work again.



Therese

Thereseasked

QuickSmart WH7560J3 (7.5kg)

I don’t think my machine is using enough water. My clothes are just soggy clothes flopping around in the machine not even enough water to see it over the bottom of the door. I put an extra rinse on and then with towels I do two extra washes and they dry stiff. I’m using less than half the recommended amount of detergent. Any ideas?

1 answer
Therese
Therese

Edit that to I do two extra rinses on towels and they are still like cardboard

Todd S

Todd Sasked

QuickSmart WH7560J3 (7.5kg)

I just bought one and it shows err 10. Anyone know what that’s for?

1 answer
fisher_man
fisher_man

Faulty sensor.
Contact Fisher Paykel for service.

Ninja

Ninjaasked

QuickSmart WH8560J3 (8.5kg)

My Machine has stopped working mid cycle with clean filter indicator showing. I have opened the filter twice to clean it all the water has rushed out all over the floor twice. I have turned the machine back on but the clean filter lights are still showing..... what do I do?

1 answer
fisher_man
fisher_man

Pull filter out, then using a (bright) torch, shine a light on the impeller.
Is there anything (hairband etc, coin, bobbypin) wrapped around the impeller?
Impeller should rotate without hitting anything.

Paul I

Paul Iasked

QuickSmart WH7560J3 (7.5kg)

i have believe my gold chain as gone into the neither region of the washing machine how to i retrieve it?

1 answer
fisher_man
fisher_man

If it disappears between the inner and outer drum, it will get caught in the drain pump filter.

Jit

Jitasked

QuickSmart WH7560J3 (7.5kg)

WH7560J3 (7.5kg) - How long does the "Everyday" cycle take? One said 57 minutes, another said 97 minutes?

1 answer
fisher_man
fisher_man

Too many variable to give a fixed time.

Chantelle

Chantelleasked

QuickSmart WH8560J3 (8.5kg)

The dial is broken and I’m unable to choose a wash! What do I do?

No answers
Edward E

Edward Easked

QuickSmart WH7560J3 (7.5kg)

What is the kWh of this model?

1 answer
fisher_man
fisher_man

which wash cycle?
what temperature?

Trish

Trishasked

QuickSmart WH7560J3 (7.5kg)

My 8.0kg washsmart front loader will not allow me to deviate from 'drum clean'. It appears to be just frozen there but will not do that cycle.
Can you help please?

1 answer
fisher_man
fisher_man

Is the child lock on?

Donna B

Donna Basked

QuickSmart WH7560J3 (7.5kg)

How do I turn my child lock off my Fisher and pykel 7.5 kilo SmartDrive front loader?

1 answer
Annie
Annie

Just press it for 10 seconds until you hear it beep.

Jules B

Jules Basked

QuickSmart WH7560J3 (7.5kg)

My power went off in the middle of a cycle in my front loading wash smart and now it shows 'door locked' and the START PAUSE button is flashing but I can't open the door or start the wash again. The key lock light is off.

Can anyone suggest how I can reset the machine, open the door and start the cycle again?

1 answer
Samoanec
Samoanec

Turn the electrical power off, wait 1 minute, then open the door. Failing that turn power on and reset program to spin, press the start button.

Shell

Shellasked

QuickSmart WH7560J3 (7.5kg)

Our F&P Quicksmart is only 3 days old. It wont spin sheets. Fine with clothes on "everyday" cycle but wont spin sheets on any cycle. It just slows down and the timer stops. Did we get a lemon?! Not overloaded and machine is level.

1 answer
fisher_man
fisher_man

call f&p to replace the motor controller

Kings4551

Kings4551asked

QuickSmart WH7560J3 (7.5kg)

Can I add a garment to my load with this machine??, Iv just brought it and its on order. Today I was looking in the functions of my front loader and noticed that it can't add a garment.. The salesmans told me I can still do it even though it's not an add garment button, you press pause and wait 90 seconds... is this the truth or not?

3 answers
Mary Ryan
Mary Ryan

If I want to add a garment, I simply press the hold/start and it stops, I open put in and press again to start

Kings4551
Kings4551

How does the water stay in the machine and not run out?

Ben Ash
Ben Ash

The water level is not high enough to 'run out' - hassle free to add garments :)

Junior Emelio

Junior Emelioasked

QuickSmart WH7560J3 (7.5kg)

Hi I keep getting error 75 . Anychance anyone know what that means ?

1 answer
fisher_man
fisher_man

Water not getting hot

Tuttsy

Tuttsyasked

QuickSmart WH7560J3 (7.5kg)

I just did my first drum clean. Suds nightmare. First the drum filled with suds, & then suds all over the floor...no idea where they leaked from. All this & I only used one scoop of powder & not the recommended two. I've had nothing but over suddsing problems. I have tried Omo liquid for front loaders, Biozet liquid high efficiency for front loader, & Bosistos powder for front loader. Using well below the recommended dosage, & it's just suds city. Had the tech out for a visit & he had no clue. I have looked everywhere for a detergent that is specifically for front loaders but my local supermarkets tell me that all their product is now dual purpose & marked accordingly. Help..... what should I try??

3 answers
Luke Kneebone
Luke Kneebone

Ok i get that. It may be the pump filter as that can be a issue as well if its blocked it'wont drain properly and it will cause oversudsing. Instructions are in your user guide if you have one!

fisher_man
fisher_man

omo powder for front loaders.
try 3, 4 quick washes with no powder til suds gone.
Using too much powder can cause build up of residue in tub.
try 1 teaspoon in a wash ( its connncentraaate, remember)

Tuttsy
Tuttsy

thanks for your tips.
It was a brand new machine so I was horrified.
Luckily, I saw a "handy hints" segment on tv that recommended using 1/8 of our current products recommend amounts.
It seems to have solved my problem.

J L

J Lasked

QuickSmart WH7560J3 (7.5kg)

Can you tell me how long the common wash cycles are? Does this newest model have a wool cycle?

2 answers
fisher_man
fisher_man

Can you tell me how long to get from point A to B?
You walking, driving, time of day.....
Depends which the "common" cycle, how fast it fills, drains heats etc etc

J L
J L

Gee thanks. Very helpful answer... Bought an Electrolux instead and been happy with it.

Rob

Robasked

QuickSmart WH7560J3 (7.5kg)

Where are the location of the transport bolt I only can find 3 on the bottom of the washing machine front loader?

1 answer
fisher_man
fisher_man

Does the tub move freely up and down? yes, then bolts are removed.
there are 3 - 4 large bolts, you cannot miss them.

Page 2 of 2
See all Fisher & Paykel QuickSmart Front Loader questions

Get an answer from our members and Fisher & Paykel representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.