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Fisher & Paykel 628L Side by Side RX628DX1 (Stainless Steel) Questions & Answers
3 questions from our users
Julieasked
I have just purchased this fridge, i am quite concerned now reading all above.
Do you think i should change it for another make and model?
No answers
Zeeasked
am looking forward to buying this fridge, but i am afraid it still has the freezer problem, should i go for it or should i look for something else? thanks
1 answer
If you believe a technician has already gone out and fixed this and the other problems in all of these fridges which have been sitting in boxes in various warehouses....
Or perhaps in the factory the problem has filtered back and Harry Potter has fixed it.
I believe they wait for the client to ring them with the problem. That's why my 3 month old fridge is sitting idle and unplugged. Awaiting my second visit from an under-resourced technician system. Self employed and I don't work from home. $$$ Thanks Fisher Paykel. What a pretty but perfect piece of polished turd this fridge is.
CGSasked
Has this model been designed so the slide out drawers hit the door even when it is fully open (hopefully not!) or does this main my door is not opening as far as it should?
2 answers
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your refrigerator, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
We just bought this fridge yesterday. We too cant open the crisper draws fully as it hits the fridge door even when fully opened.
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