Be carful as FitnessPassport can work out more expensive due to Gyms charging extra fees if you use FitnessPassport. For example I was out on a job in Campbelltown and dropped into a Fitness HQ. I presented my card but than after filling out an arms length of paperwork for a one off session they then insisted on me paying $50 for the service. I was very clear it was just a one off depending on how many jobs I get out this way but they still insisted I either pay $50 to use the Passport or pay for a casual workout! What's the point in having the FitnessPassport as its really false advertising saying you can use it at participating Gyms! Seems like a scam to me!

I work between Kogarah, Caringbah and Wollongong. I live between Annandale and Berry. In any given given week I use gyms in Alexandria, Rockdale, Wollongong and Nowra. None of that was possible before Fitness Passport because there wasn't a chain with that span. Closest is Anytime.

New gyms are added all the time, old favourites drop off, which is a bit sad sometimes.

Seems to be unbeatable value, means that I can always get to the gym. My only regret is that when I go interstate I'm back in the old way of doing things with casual visits and no 24hr access.

I'm loving Fitness Passport! Bottom line, I couldn't afford a gym (which there are many to choose from even in my smaller town) or pool, if it were not for FP! So now I am able to go 3 & 4 (or as often as I like!) times a week! So great!

I found a great local gym, and the Passport makes it really affordable. I love that I can use it at my local pool too. It is great value for money.

Dear FP team,

I have been a member for a while and had no issues with FF gyms (Health Club) in bringing a guest with you over the weekends.... This morning had a staff member in FF Randwick stating guests are not included as part of FP for any FF gyms. I had to tell him to look into it as he wasn't even sure!....My guest was allowed in this time but, it was an uncomfortable experience as this never happend to me since I became a member for 1.5 yrs ago and often use the FF gyms often with a guest over the weekends.
Can you please clarify the condition with FP membership, if we can bring a guest along to use the FF gyms over the weekends... especially Eastern suburb areas?

Signed up to family, didn’t use the membership. It was not clear when you signed up there was a cancellation fee. Suspended it and then they started taking out extra 27$ a month with no notice. I found it by looking back. Cancellation fee table is not even logical. The reviews are right it’s just about the money and not about the person.

I am glad I have my Fitness Passport. Whenever I had questions they replied quickly and informatively, especially Kristine. Once I decided to have deductions taken from my pay everything happened quickly again. I have found them very helpful and easy to discuss (via email only - unfortunately) my concerns with. My wife and I are using it regularly now and the cost per class is excellent - the more you use it the better value it is. I recommend it highly.

I haven’t been in my job since March yet they still take money from my account. I have tried to council but my former supervisor doesn’t seem to want to help me. Every time I email Fitness Passport I receive nothing back & they just refer me back to my old supervisor. As far as I can tell they don’t even have a contact number. It a great idea but they don’t make it easy to leave if it doesn’t suit your situation anymore. Big regrets! I won’t do it again.

Used only once. Moved to a different job on January and asked for refund for the continuous debit till March although I have not returned my cut up card. I only got presented a no brainer term telling I cannot have a refund because I have not presented the cut up card straight after my resignation and it has remained actove. Crap! Total crap.

This is literally the best thing thats happened to me! The flat fee really motivates me to gym to get the most out of what I’m paying. Easy to use and very straightforward joining and suspension process for when on holiday. Can’t believe there are so many bad reviews on this, mainly people complaining it’s a rip off when they choose to not use it correctly!

I took out a family membership but then found out my son was not able to use it. I paid for nearly a year but only used it twice, to go swimming, a grand saving of 12 dollars. They then have the gall to charge you a cancellation fee of well over $120 dollars. I made a mistake signing up - but these people are only interested in one thing, and that is ripping you off as much as possible.

I would read the fine print before you sign up. Large cancellation fees apply even when provided with adequate reasons that fit within their terms and conditions. Disappointed. Would not use again.

While it may be slightly cheaper than having a membership with your local gym if you go anywhere they don’t work eg snap, world gym etc that useually work nationally so kinda defies the point, as i travel what I would consider the normal amount it ends up being expensive and frustrating.

I set up my FP and was accepted a month ago. I have been charged for this month, however have still not received the card in the mail. I have been charged for a month and been unable to use the product. I can not seem to find a contact number on the website to discuss this with the business. Currently very disappointed.

My friend is paying 23$ for a family but FP is charging me 54$ per fortnight and when i tried to cancel my membership as it is expensive for me, i might have to pay even more money or i have to wait for a year and let them suck my blood money until my contract finished. It is also hard to contact them i have mail them several times about the issues but only got replied once. I am very unsatisfied with the service.

Hard to get a gym wanting to participate on fitness passport. I am told to fill out the survey but after nearly two years I have never seen a survey to fill out . Apart from that I love it