Customer Service
4.0 (309)
Transparency
3.9 (299)
Timeliness
4.2 (303)
Job Satisfaction
4.2 (291)
See the Best Pest Control Services in 2023 as rated by Australians on ieatwords.com.au.

Reviews

497 reviews
Zak Dee
Zak Dee Sydney, NSW · 14 posts
 · Verified

Great Reliable Peace of Mind Service

I have been using Flick for many years as they are consistently excellent in maintaing my place free of unwanted bugs (especially cockroaches!). I can always rely on them to give me a reminder for my next treatment and their technicians are always so nice and professional and treat your place with utmost respect and care.

Robert Hale
Robert Hale Darling Downs, QLD

Friendly, professional service.

Routine house treatment. Booking, information and service person all clearly communicated and quote given. Termites found and treatment arranged with written advice and quote. Very helpful and fortunately discovered in time to avoid the termites entering the house. This process has added cost of course, but nothing compared to the cost if the insects actually invaded . The evidence is that this would have happened in the near future. Therefore a big tick for Flick. Special thanks to the technician involved

Julie C. Port Macquarie
Julie C. Port Macquarie Mid North Coast, NSW

Excellent service

After contacting several local, family owned companies with no response, I contacted Flick
I received a response the same day and was booked in for service that week.
Fast, reliable and informative

Jim from Vincentia
Jim from Vincentia  · 2 posts
 · Verified

Excellent service from the 'Flick man' yet again.

Professional, punctual, helpful, informative and very effective. That's how I would summarise the visit and service from Flick. I could not be more happier. Provides me with great confidence my house is well protected.



Pest Control Services

Find out how Flick Anticimex compares to other Pest Control Services

Know better, choose better.

Compare all
Tracey and Simon
Tracey and Simon
 · Verified

No one better than the Flick's 'Friendly Neighbourhood Spider Man' Simon

Thank you to the people involved for the whole Flick service, from easily finding information on your website, contacting and making the appointment, the immediate replies, information I was delighted to receive that answered all my questions, ease of payment and receiving receipt in a timely manner. Then of course, a big thank you to the AMAZING 'Friendly Neighbourhood Spider Man' Simon, for his professionalism, friendliness and willingness to come at a time suitable to all and return on a non-windy day showing his care for the neighbours and making sure the job was done right, was truly exceptional. Can't thank Flick enough and would happily recommend to everyone. Thank you! Tracey and Simon

Kathryn
Kathryn South East Queensland, QLD

A Very Happy Customer

We always choose Flick, as we know that we are going to get the service that we pay for. Joseph is always thorough and offers practical advice on how to prevent problems in the future.

Joanne
Joanne Sydney, NSW

Exceptional service from Mark at Flick

Just wanted to compliment Mark on a job well done with our pest inspection and service. He is friendly, very thorough, and explains what he is doing. On both occasions he arrived on time, was very courteous and performs work in a timely and professional manner. I would highly recommend Mark to anyone wanting exceptional service. Thank you again!



Milly
Milly Sydney Surrounds, NSW · 5 posts

Great staff at Flick

Eamon was a pleasure to deal with - punctual, professional and thorough - a gentleman who completed a thorough inspection and offered practical suggestions to deter termite attack - made us feel confident that we had no current problems.

Meenu R.
Meenu R. · 5 posts

Fraud Company Rude Staff Queensland

They enjoy your direct debit money every month, but they dont like coming out to do the job when you call them, with their 'peace of mind plan ' they call it.. Very very rude staff when they finally came out to do the job.. He asked me to show the spiders and ants.. So next time you all make sure you stick those pests with a sticky tape..
Also I had 2 different staff said different things about the same plan.. So who gets the training who knows..They say one rule to get to join their plan and suddenly changes when you need the service..

Flick Anticimex
Flick Anticimex · 
Meenu R.
Meenu R. · 

Well my name is same as above..So Do not try claim that you cant match my name to your records especially when I had a service done this morning.. Good luck..

Flick Anticimex
Flick Anticimex · 
Pest Control Services

Find out how Flick Anticimex compares to other Pest Control Services

Know better, choose better.

Compare all
Kerry G.
Kerry G. South East Queensland, QLD · 2 posts

Professional operator

I would like to recommend John who treated our house today. He explained fully everything he did or was about to do as well as what to expect over the coming days. A very pleasant person. Thanks John

Steve L
Steve L Bonython 2905, ACT · 7 posts

Fantastic Thorough Service...Thank You!

From the moment I first enquired, Bronwyn in the Canberra office was very helpful and prompt with all replies. She contacted me a couple of times with cancellation booking opportunities which was also very much appreciated.

The gentleman who came to do the pest treatment was very professional and did a very thorough job.

We were very happy with the service and look forward to continuing our relationship with Flick.

Peter
Peter Greater Melbourne (Inner), VIC

Fast and efficient service

Fast and efficient service from Gareth on site, easy service to set up with Roman from Flick. Adjusted their service to meet our needs. Highly recommended for pest control services.

Pest Control Services

Find out how Flick Anticimex compares to other Pest Control Services

Know better, choose better.

Compare all
James
James Sydney, NSW · 3 posts

Bad service

Flick Anticimex
Flick Anticimex · 
Tony
Tony Wide Bay-Burnett, QLD · 2 posts

Great service

Kim brought a recurring issue to my attention of which I had previously been unaware. The issue regarded a slight infestation of wool moth larvae/eggs in my wool carpet. Kim advised to vacuum along edges of carpet and this eliminated evidence of the problem. Thanks Kim

Jane du Preez
Jane du Preez Darwin, NT · 4 posts

Exactly what we needed

We moved into a cockroach infested unit and nothing we did worked. The young technician from Flick was very helpful and explained what he would do before we left him to it, a week later and now bug free! Thank you

Steve L.
Steve L.

Excellent service - professional solutions

We have been a customer of Flick Perth for some time now and highly recommend their e=residential services. Since servicing our property, we haven't seen spiders, cockroaches or ants so very happy with the result.
Our service technician Rod is a true professional and on top of that, a well mannered gentleman.

Sam H.
Sam H. Sydney, NSW

Flick Wasp Treatment and Customer Service Pathetic

Flick Anticimex
Flick Anticimex · 
Carmel R.
Carmel R.

Excellent

During the year Justin carried out the pest control and termite inspection at our property. Justin's experience was evident, he worked diligently and enquired if there were any specific areas requiring investigation which he checked for us and also explained what not to do to protect our house. Justin was very professional in his approach, friendly, courteous and helpful and it was peace of mind knowing that we benefited from his years of experience. Sincere thanks Justin. Kind regards Carmel

NN!
NN! · 4 posts

Fantastic service

Very happy with my recent service visit 5.12.2020. Technician Garry was on time, professional & friendly, explained all aspects of services provided on the day. Would definitely recommend Flick to all family & friends

David R
David R South East Queensland, QLD · 5 posts

no point in complaining they just ignore you

I posted a review some time ago and after a long delay the Flick rep who monitors this site responded. They got all my details and referred my complaint to the local manager who they said would get back to me. It is now three weeks since that promise and I have heard nothing.
You may have had a polite rep visit your property but the fact that you have not yet had a termite problem does not mean he has done a good job. My experience is quite the contrary.
I have switched to a small operator and the thorough detailed inspection he carried out was in stark contrast to the service I received from Flick.

Flick Anticimex
Flick Anticimex · 
David R
David R · 
BrianF
BrianF · 2 posts

Very professional service

We have had Kenny to do our inspections on the last couple of occasions. He was very professional in the way he checked all of the in ground stations and explained how things are done.
He was very thorough in the way he performed the annual inspection throughout our home and out buildings. We would recommend Kenny to anyone for the best service.

Sarah
Sarah

Very professional service

Flick provided a very easy to use service, they provided great information prior to booking, booking was easy with no wait, the technician came on time and was thorough and polite, they provided a detailed report - definitely recommend.

Charli E.
Charli E. South East Queensland, QLD · 3 posts

Great service! Highly recommend!!!

Was quick as easy to book in with great communication. Upon arrival the gentleman was very polite and knowledgeable! He talked me through everything, had a polite conversation and was able to answer all my questions. We have signed up the the 12 month/monthly payments. I was hesitant at first by now after 1 visit without even waiting to see results their customer service was beyond my expectations!

Natasha
Natasha · 2 posts

Expert technician

The technician that came out was friendly, knowledgeable, helpful and thorough. Will definitely be using them again. We have used other company’s but they have not been as thorough or reasonably priced.

Aspi
Aspi Sydney Surrounds, NSW · 4 posts
 · Verified

Professional from Appointment to After the job

Very satisfied with the quality of work done by my technician. He came on time too. The customer service lady was wonderful. She helped me book a slot with very short notice and was both knowledgeable and courteous. I found the price to be fair too

Katrina Smith
Katrina Smith Central Queensland, QLD

Disappointed

Disappointed that I only signed up to flick 100 a few weeks ago for $39 a month then a few days later they are offering the same package for $20 a month. And don’t like the payment plan would like the choice to pay full amount outright. Guys were meant to be here at 7:30 and didn’t arrive until 8:30

Flick Anticimex
Flick Anticimex · 

Hi Katrina, thanks for your review! We're always looking for ways to improve to become a five star experience and would love to know your thoughts on how we can achieve that! You can forward any comments and suggestions to [email protected]! Thanks!

Kate
Kate South East Queensland, QLD · 2 posts

New payment terms for 12 month warranty

Having dealt with Amalgamated Pest Control for 45 years, to get 12 month warranty Flick require monthly instalments, when I preferred to pay total of $300 in a lump sum.

Flick Anticimex
Flick Anticimex · 
Nirvana at Montville
Nirvana at Montville South East Queensland, QLD · 5 posts

Professional Technicians. Terrible Customer Service

I booked in a service in early October 2020 and made the mistake of providing them with my credit card details. Despite paying the technician when he treated our house, the office debited my card for the same amount. Several phone calls and emails later, I am still waiting for the refund of my double-charge. Every time you call, you get a different person who promises to fix it but here I am: still waiting....
I must add that the operators/technicians are professional and friendly. by all means use their services, BUT DO NOT GIVE THEM YOUR CREDIT CARD.
The company motto appears to be:
Take the customers' money and give them the Flick!

Flick Anticimex
Flick Anticimex · 
tanina
tanina · 2 posts
 · Verified

Great job and a very professional company to deal with

I have been dealing with the same company for a long time and have found the company very polite, friendly and very professional, even booking in for a time your staff are fantastic very informative and a great to deal with, great job to you all your staff. From the staff who answer the call to the technicians that come out the professionalism follows throughout the process. Thank you very much. Tanina

Michael
Michael

The most thorough termite inspection we have ever had from this company !

We have had 9 warranty termite inspections from this company with probably 6 different technicians over those 9 years.
This time we had a guy named Nabil.
Fair dinkum I thought we were going to get charged double because he was so thorough.
If you can ask for this bloke to do your pest work, then do it. He was exceptional.

Darcy
Darcy

Excelled in all areas

Kris was extremely knowledgeable in all things pest related. He did a fantastic job spraying the house internally and externally. Far exceeded all expectations and was happy to answer any and all questions. Always on time and communicated the time schedule well. Will continue to use and recommend well into the future.

Diane R.
Diane R. Mid North Coast, NSW

Great job

Michael did a great job dealing with our pest problem. It is not a glamorous job, but Michael is very cheery and that really helped. He gave us the info we asked for, and worked hard to do the best for us.

Wayne L
Wayne L Central, TAS

Kane is reliable, thorough, very punctual and accommodating!

Used their services annually for over a decade. Kane has fumigated my house for last 3 years. Always honest, tidy and informative and goes the extra mile. Powders my roof (even removed some twigs and bird debris) for spiders, rebaits all my mousetraps, refills my ant liquid canisters and locks up after he is done.
Only negative aspect this year is that it took several months of calling before I managed to book my annual appointment. And Flick no longer allow technicians to apply anti-bird gel or install bottle brush in gutters to prevent avian infestation.

Cara Bulger
Cara Bulger Darwin · 9 posts

Great Job

Luca the Flick representative was informative and professional. Would highly recommend using this service. Especially the annual sign up where they guarantee their work for 1 year and you can pay month by month.

ERB
ERB Isaacs 2607, ACT

Thorough job, no bugs this year

The Technical that attended this year was very thorough, professional and friendly. He was very informative and obviously took pride in delivering excellent service. Looking forward to having no bugs this year.

Mathew A.
Mathew A. Gordon 2906, ACT

Excellent Technician Service

Our technician Blake (Canberra), is an outstanding service provider. His professionalism and easy-going attitude made the entire process smooth and efficient. He is a credit to Flick Anticimex. Great work! Thank you.

Helen Weaving
Helen Weaving Greater Melbourne (Metropolitan), VIC · 2 posts

On time and efficient

My first time using this service. Great experience. The technician arrived on time and was efficient in delivering the service, provided me with the information on what to expect following the treatment. Followed social distancing guidelines and government regulations. It was a simple process and one that I would use again given the need.

Ray S
Ray S

Customer-focused service

Our serviceman, Craig, was friendly and knowledgeable and took time and care to ensure the inspection was undertaken thoroughly. Good job!
We have used Flick's services for over two years now. They are reliable, always send quality inspection staff and they are not pushy.

BJE
BJE Sydney, NSW · 4 posts

Great staff. Simple as that.

Our inspector has visited our home before and has always been on time, friendly and helpful. It’s a simple no fuss transaction with good people who know their work. Sometimes I dread having tradies come over, but not with Flick. It’s always a painless hassle free experience.

JEANETTE STEPHAN
JEANETTE STEPHAN Sydney, NSW · 3 posts

Customer first!

I've used Flick before, but the technician this time was outstanding. He arrived on time, explained everything he was going to do, inside and out, and was considerate of the cat and cleanliness in the house. He did such a thorough job - please come next year!

Page 5 of 13

Extra Information

Jim's Pest Control
The Local Guys Pest Control
Carpestology
Exopest
Peter the Possum & Bird Man

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

©  ieatwords.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ieatwords.com.au. Further details in the .