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Reviews

2.6

15 reviews
5
(6)
4
(0)
3
(0)
2
(0)
1
(9)
  • Product Quality
    3.0 (13)
  • Return Claim MadeYes (1) · No (9)
  • Sizing True to size (4) · Slightly large (2) · Slightly small (1)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    2.9 (12)
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Charlie

Charlie

  • 3 reviews

Bad quality

published

Quality of the clothing is very bad. I have noticed the zips are of bad quality and will break very easily. They are hard to pull up and down as well. They charge too high for such bad quality clothes that will also wear off within days/weeks. They are taking shortcuts with their clothing providing no lining in their blazers yet charging the same price or higher as those WITH lining. Cheaper brands such as Temt and H&M have better quality for so cheap. Might as well shop elsewhere or spend a little extra at Myer or other stores for good quality clothes that will last a lifetime. Not only this, the way they treat their employees is terrible. Do not support a business like this



Customer Service
Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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No refund for faulty item

published

Bought a cardigan in store and all the buttons fell off the first time I bought it. I sent them a photograph and a copy of the receipt and they are saying they can't give me a refund until stores reopen (could be 6 months!) unless I go into the post office and send it back. People should not have to go to the post office under current covid-19 conditions! Stores that operate primarily online internationally do not insist on items sent back because they know this will be a disincentive to buy from them. Do not buy from Forcast online while things are shut down during coronavirus lock-down!! You will not be able to get a refund for a faulty item without risking your life by going to a post office.

Customer Service
Product Quality
2 comments
Forcast
Forcast T.Forcast
Sgar
Sgar

I understand that policy, generally, but your policy may need to change if you want to adapt to current circumstances. Otherwise you aren’t going to survive the lockdown period because people won’t buy from you.

Katherine

KatherineSydney, NSW

Tamara from Penrith Store

published

A big shout out to Tamara!!
Thank you honey for always being amazing in store. You are brilliant at what you do, and one of the kindest most genuine people I've had the pleasure of meeting this year. You are an absolute treasure and such a great asset to Forcast. Love you girl, thank you for being you. I will be in store again soon.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationPenrith plaza
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1 comment
Forcast
Forcast T.Forcast
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Candle with no scent

published

Christmas Candles have no scent after burning for 3hrs. I though maybe it was a faulty one but the second candle also had no scent. At 2 for $30 you can buy a normal candle for $2, no value, not a good gift. Very disappointed, poor quality.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Forcast
Forcast T.Forcast
SSSSSSS

SSSSSSSPerth

  • 2 reviews

Rude managers

published

I pretty much on average buy 1 dress a week from forecast and have a huge collection . I had to call in to put couple of garments on hold. I extended hold for a another day for FULL price top and when I walked into the store the manger looked at me and said - You are all over the place and shook her head ... I was appalled . I just didnt know how to respond . I have spent around $500-$600 or so in that store jus in month and half I guess and this is how valued customers are treated. If someone could reply and give me contact of regional manager that would be great .Never returned anything or any dramas still . I feel so frustrated.

Customer Service
Product Quality
Return Claim MadeNo
Lindsey Ho

Lindsey HoSydney, NSW

Poor customer service

published

My mother and I went to the Westfield store On Sunday, I felt like the staff there didn't really want to serve the customers.
My mon was asking the staff for the sizes and needed help with the number as she can’t see things without glasses.
The lady who served us just said the size is on the label and walked away and the way she talked to us is not polite.
We are not sure about the item and we kinda need some guidance but the staff can not provide,
Bad experience in the store.

Customer Service
Store LocationSydney Westfield
1 comment
Forcast
Forcast T.Forcast

The reviewer stated that an incentive was offered for this review

Amazing Customer Service

published

I visited the new Westfield Carousel yesterday 23/08 and was served by the amazing Emily. Fabulous customer service, she gave great advice and is a true asset to your brand .

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationCarousel, Cannington
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1 comment
Forcast
Forcast T.Forcast

Poor customer service at Market City, Haymarket store

published

I work very close to the Market City Haymarket Forcast and visit the place very frequently. I have noticed that the person who manages the store is always rude with the shoppers and with me. I like Forecast but do not wish to shop here due to the arrogant behavior of this lady.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMarketCity, Haymarket 2000
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1 comment
Forcast
Forcast T.Forcast
Patrish

PatrishSydney, NSW

  • 5 reviews

Great little shop

published

Every item of clothing I have purchased at Merrylands has been great. Product range is good. Good quality, reasonable price. It's my first 'go to' shop. I Love Forcast gear.

Customer Service
Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Store LocationMerrylands
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1 comment
Forcast
Forcast T.Forcast
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Amazing service by Trang T

published

I have bought four clothes including two perfect dresses, one basic top and one stylish cape with satisfying price and nice quality and exceptional service provided by Ms Trang T in Parramatta shop.
It almost past 9pm but Ms Trang still has great patience to help me to try on the clothes and make decision. Really appreciate it.

Customer Service
Product Quality
1 comment
Forcast
Forcast T.Forcast

The reviewer stated that an incentive was offered for this review

Lynn

LynnSydney, NSW

Poor quality

published

I’m never buying from forecast or any stores that carry your products ever again. All my pants after 1 wash bubbles would appear and buttons on tops or pants would comes off after the first wear! It’s not cheap to buy from you guys so it’s so disappointing that other store such as H&M or even Supre has better quality and half the price. So angry and feels so ripped off. Buy better quality material guys or you will be out of business in a few year.

Customer Service
Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Store LocationLiverpool and Narellan
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3 comments
Forcast
Forcast T.Forcast
Lynn
Lynn

So all 3 items I got from your stores are all faulty?

Forcast
Forcast T.Forcast
Swati

SwatiSydney, NSW

Very poor quality of clothes fabric

published

I've bought 2 dresses from Forcast store (parramatta) - A$99 & A$85. After 1 wash, bubbles came on the back side of one dress & color of other spread all over the dress. I washed the dresses as per the instructions mentioned. When I went to store to show them the material. They refused to entertain and mentioned dress can only be replaced when it is with price TAG and within some stipulated time. Forcast may have good design clothes but CLOTHES QUALITY IS REALLY BAD. I mean what's the point of buying so expensive clothes when the clothes will last till one wash only. Don't waste your money on Forcast clothes.

Customer Service
Product Quality
2 comments
Forcast
Forcast T.Forcast
Swati
Swati

Your apology doesn’t help. I feel like cheated and what about my money which got wasted. I will strongly urge my friends not to buy from forcast.

TEJ

TEJCanberra 2600, ACT

Beautiful Clothing

published

The store is set out extremely well, staff are very helpful. The range and quality of products is fantastic. The clothing is very elegant and classy. I've only started shopping at Forecast in the last week and I've bought 12 items of clothing already.

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Forcast
Forcast T.Forcast
Mel k

Mel kGreater Melbourne (Outer), VIC

Terrible quality

published

Bought a pair of $70 pants for work that the sale assistant recommended to me. Wore the pants 2 times, and the seam came undone at the waste. Forecast refused to exchanged or refund as the pants got sent away for testing and results came back as it was some how my fault but they couldn’t tell me how. Very disappointing, will not be shopping here again.

Product Quality
Return Claim MadeNo
Sizing True to size
1 comment
Forcast
Forcast T.Forcast
Caroline Harley

Caroline HarleySydney, NSW

  • 3 reviews

Parramatta Customer Service

published

My daughter and I just visited the parramatta store and was served by the loveliest young woman by the name.of Trang she was exemplary in her help and her personality was just lovely. Will def be back.

1 comment
Forcast
Forcast T.Forcast
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