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4 questions from our users

binita.m.shah.1

binita.m.shah.1asked

Forcast

I brought a dress in January & for 1st time I was going to wear on weekend & the zip broke.. it was very heart breaking as i brought this dress for this special occasion. What can I do?

No answers
Michelle B.

Michelle B.asked

Forcast

I never received a parcel that apparently was sent

1 answer
Patrish
Patrish

Ring them, take in your Invoice. I've never had any problem with deliveries. sorry

Shopper

Shopperasked

Forcast

Hi. I have been a long time customer of Forcast. My recent purchases of a skirt and a top ripped after wearing once which was a surprise as i am an office worker and do not move much. I have since thrown away the receipts. Could you please advise if anything can be done? I am now hesitant to purchase anymore from Forcast after this experience. Thanks



1 answer
Forcast
Forcast T.Forcast

Hi there,

Thank you for contacting us.

We are saddened to hear of your experience with your Forcast items. Although you no longer have a receipt, if you purchased the item using a credit card, you can provide a bank statement with a proof of purchase. The team at the store will be able to assess the garments properly and advise you of the next best step.

Should you need any further assistance, please do not hesitate to contact us.



Kindly,

Forcast Team

Bssybts

Bssybtsasked

Forcast

I am size 8 in hips and 12-14 in waist... what size should I order for the skirt?

1 answer
Forcast
Forcast T.Forcast

Hi there,

Thank you for contacting us.

Finding the perfect size depends on the style of the skirt, as well as your personal style preferences and what fit you find comfortable.

We recommend visiting one of our retail stores to try on the skirt that you like. Our team is always ready to assist you in finding the perfect outfit.

If you are unable to make it to one of our stores, you can refer to the sizing guide on our website using the following link:
https://www.forcast.com.au/sizing-guide

Kind regards,
Forcast Team

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