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They don't hold items in your cart!
When shopping online they do not put your cart on hold! It has happened so many times when I am putting things on my cart it was still available so you continue browsing and adding more things but when you check out some thing in your cart is now "out of stock". I just remove everything in my cart when this happens as it is really annoying especially when you have set you heart on certain items. I don't understand why they can't hold items already in your cart. I guess it is whoever pays first.
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lea19newcastle
- 2 reviews
- Online store
- Verified customer
Poor quality
I have always been a regular customer of Forcast .. however I recently purchased the Evangaline Slim Pants and the quality is absolute terrible .. I have only had them for 4weeks and they are fraying at the seams .. The last time I purchased these pants the quality was amazing ..
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Susan B.Sydney, NSW
Samantha works at head office enquiries who went above and beyond to make my enquiry easy and solved it with ease.
Emailed my enquiry to head office, Samantha's professional attitude is to be commended. Solved without fuss. Friendly and helpful and I'm staying loyal above all other retailers. Thank you Sammy. Will spread the word.
1 comment
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Bola SekSouth East Queensland, QLD
- 6 reviews
This online is magnificent!
I love shopping with this online store, it’s so affordable and it has never disappointed me. I have been purchasing dresses and tops from this online store for awhile now, the size, the quality of materials, and what I love about them is their fast service. I am really happy with my purchase. I also recommended this online store to my friends too. I will continue shopping with them.
1 comment
Forcast T.Forcast
Hi Bola,
Thank you for taking the time to give us your feedback.... Read more
We are delighted to hear about your experience shopping online with us and are so pleased to hear of your love for our clothing line. We hope to keep providing great customer service as we truly value our customers. Have a lovely day. Kind regards, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
- Online store
- Verified customer
Amazing knits. Shipping time also fast
Made a purchase from the online store a few days ago and already received my order. The short sleeve knits they release every year are the same great quality as usual, and nice colours this year. Great stretch and fabric quality. Minus one star because the website was a little bit slow.
1 comment
Forcast T.Forcast
Hi Louise,
We are truly glad to hear about your purchase with us online and feedback on our clothing, we value the feedback we receive. We are currently working on improving our website.... Read more
Your feedback will be passed onto our design team. Have a lovely day. Kind regards, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
Terrible customer service and poor sizing - they do not deserve your business
I ordered a jumpsuit from Forcast as they did not have the colour I wanted in my size in the store. The sizing online was completely inconsistent with the sizing in store so I requested a refund. They were incredibly unhelpful and refused to give it because the item was on sale. So 1. I had to pay $12 to send it back and now have to another $10 to get a bigger size and pray that it fits. So I have wasted $22 on shipping back and forth to receive an item that will likely not fit. This company is incredibly behind and clearly doesn't value their customers. For example, other online clothing stores alike Princess Polly provide free return labels and refunds for all items including sale items incredibly quickly and efficiently.
2 comments
Forcast T.Forcast
Hi Lara,
We apologise that you feel this way. ... Read more
We are saddened to hear of your experience with our garments. Forcast garments are all made carefully and exact to measurements provided online and in store. Have a lovely day. Kind Regards, Forcast Customer serviceIf that was the case then 1. the size 10 of the jumpsuit in store would of fit me the exact same as the size 10 online (which it definitely did not) and 2. I wouldn’t have made a comment stating otherwise.
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Terrible quality and poor customer service
Received a faulty item from online store, after sending multiple emails and images the resolution was that the item would not be replaced. Instead I would be required to send the product back and they would offer a refund of the item, when I purchased the item it was on sale I would then be required to purchase the dress again at a full price. When informing customer service it would be easier to simply go to a tailor and get the item fixed spending further money for an item that I received faulty I was informed by customer service staff that would be my choice.
2 comments
Forcast T.Forcast
Hi Tayla,
We apologise that you feel this way.... Read more
In regards to your faulty item we have offered a refund to you which gives you an option to get your money back or exchange the item. On faulty items the refund value will equal the value you purchased the item at. Our policy states that faulty items will be processed in the same way as regular returns. The item will be assessed by our Head Office before we process the refund/exchange. Have a lovely day. Kind Regards, Forcast Online TeamThank you for responding, however this response is not only incorrect but false. When I request the item be exchanged I was informed that my only option was to send the faulty item back, receive a ref... Read more
und for the item and then repurchase the item at a higher price as it was no longer on sale. I was then told this was company policy and that 'All companies follow this same procedure'. Not only have you sold a faulty product, offered terrible customer service and refused to replace a faulty item but you've made misleading and incorrect claims on an online product review platform. I would highly recommend redesigning your policies to offer a more customer centric service and not make false claims on online product review forums.Similar opinion? Write a review on ieatwords.com.au!
SiobhanGold Coast
- 2 reviews
Online website is the WORST
The online website, phone & browser version are literally the WORST shopping browser. Once it gets to a payment selection, the loading screen stays on for ages and then times out - on both mobile and web. This happens at any time of the day, not just during a period where the site could be busy. I have given him nay orders here purely because of how frustrating the site is to use. It refreshes once the page fails and then you have to reselect all the clothes you chose.
1 comment
Forcast T.Forcast
Hi there,
Thank you for your feedback.... Read more
We are working to optimise our website to offer a seamless shopping experience across all of our devices. We are sorry to hear you have been having issues checking out, and thank you for raising this issue with us. If you would like to get in touch and provide further information that would be greatly appreciated. Kindly, Forcast TeamSimilar opinion? Write a review on ieatwords.com.au!
piano_bouyAustralia
- 10 reviews
- 5 likes
OMG great aussie owned fashion store
was a customer since they started ages ago as a small struggling operation! all the girls in the office would buy their clothes here or places like cue, portmans and later on sabba when they moved out of melb and branched out to the rest of australia.
cue and sabba have more than tripped their prices within 10 years (work dresses used to be $99 now your lucky if you get them for $399) and the quality is the same if not slightly worse, along with the repetitive 'new' (same as last years but lets just say they are new for this year) items consi...Read more
stently offered in black black black and more morbid black. portmans has retained about the same price point over the years but the quality is wishy washy at best unless you go instore and actively hunt for a good piece. i aint got no time for that, besides they have very little storefronts left open forcast seems to have kept hold of the price point and quality over the years, great for office then for after work drinks without feeling like an out of place suit in a pub. moved to other side of australia where there is no store (surprise most fashion shops are these days). no matter, i shop online now (for years) with no issues decent pricing, good quality material and stitching, fast delivery, free delivery for over $$, online specials, true to size, nice range of casual and work wear (could do with a little less black now and again). tried other new aussie start up fashion shops (showpo etc) of the same price range with disappointing quality, sizing was hit and miss and returns terms are nightmare. forcast apparently make a fair amount of their clothes here in australia which probably explains why the sizing is true to description rather than an odd shaped import from overseas cheap pump and dump factories1 comment
Forcast T.Forcast
Hi there,
Thank you for taking the time to give us your feedback.... Read more
We are delighted to hear about your positive experience shopping online with us. Along with the love of our clothing! We hope to keep providing our customers with great service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Forcast Online store compares to other Clothing Shops & Brands
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Chrissy
- 5 reviews
Great quality clothes
My favourite online store. I bought most of my work clothing here. The quality of clothes are great, reasonably priced too. Some clothing however are not true to size so couple of times I had to go instore for an exchange with no hassle. Fast shipping.
1 comment
Forcast T.Forcast
Hi Chrissy,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your positive experience with shopping online. Along with the love of our clothing! We hope to keep providing our customers with great service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
LdcGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Online store
- Verified customer
Quality clothes at reasonable prices!
Perfect shopping experience. Clothing is of a high standard and love the sale prices! Website is easy to navigate and the item was couriered to me overnight! Stellar customer service.
1 comment
Forcast T.Forcast
Hi There,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your perfect shopping experience with online! Along with speedy delivery. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
M NgBelconnen 2617, ACT
- 3 reviews
- 1 like
- Online store
- Verified customer
Good customer service. Beautiful dress
Fast and reliable shipping via Australia Post. Beautiful elegant and ferminine dress with pleated side details giving flatten figure. Excellent tracking updates via SMS and emails regarding despatching/shipping/delivery. Website is user friendly. Highly recommend for garments/styles and online shopping as well as customer services.
1 comment
Forcast T.Forcast
Hi There,,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your positive experience shopping online along with the ease of using our website. Also so pleased to hear of your love for our dress design. We hope to continue to provide our customers with outstanding service, fast delivery and beautiful garments Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
DesDarwin, NT
- Online store
- Verified customer
Lovely top - fits nicely
Bought item online on sale - range of sale items was good, and product was of good quality. Top looked similar to online pictures, and fitted as nicely in person as it did on the model.
1 comment
Forcast T.Forcast
Hi Des,
Thank you for taking the time to give us your feedback.... Read more
We are delighted to hear of the ease of shopping online, along with the great fit of our item. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
KellyPerth, WA
- Online store
- Verified customer
Amazing clothing
I love the clothing line at forcast. It is flattering, easy to wear, quality and reasonably priced.
The only trouble I had was they kept running out of my size when I wanted to buy things even the new items, which I would have thought there would be lots of stock.
The stores are great and staff are friendly. It is nice to be able to go online after being in the store and buying the outfit I can't stop thinking about.
1 comment
Forcast T.Forcast
Hi Kelly,
Thank you for taking the time to give us your feedback.... Read more
We are so pleased to hear of your love for our clothing line. WE apologise for the disappointment caused by sizes selling out fast. We will pass that onto our ordering team to review. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
Amy
- 2 reviews
- Online store
- Verified customer
Genevieve Off-Shoulder Top
I have shopped with Forecast for a few years now, all online. Returns are easy enough, website is easy to navigate and deliveries usually only take two days.
Some of my favourite tops/dresses have come from Forecast - and I am super happy with my most recent purchase Genevieve Off-Shoulder Top - it is simple yet so beautiful on!
1 comment
Forcast T.Forcast
Hi Amy,
Thank you for taking the time to give us your feedback.... Read more
We are happy to hear of your love for all things Forcast. Along with the love of your most recent purchase - Genevieve Off Shoulder Top! We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
Find out how Forcast Online store compares to other Clothing Shops & Brands
Know better, choose better.
RachaelSydney, NSW
- Online store
- Verified customer
Happy shopper!
I love shopping with Forcast, their website is always easy to navigate the website, the quality of products is always great. Very fast delivery, i received my order with 2 days.
1 comment
Forcast T.Forcast
Hi Rachael,
Thank you for taking the time to give us your feedback.... Read more
We are pleased to hear about your positive online experience. We aim to have all orders shipped as fast as possible. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
- Online store
- Verified customer
Phoenix sleeveless top
Lovely top a little big for the size but perfect buy. The quality was very good. Colour amazing.
The store was easy to search around in, no problem in buying online..
1 comment
Forcast T.Forcast
Hi Joanne,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your positive experience with shopping online and your love for the Phoenix sleeveless top. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
- Online store
- Verified customer
Good deal
The online store was easy to use and easy to find item that you want.
Not much size to choose from the sale item. The quality is excellent and delivery was fast
1 comment
Forcast T.Forcast
Hi Anne,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your positive online experience and fast delivery. We hope to continue to provide our customers with outstanding service. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
Jemma BoltonSydney Surrounds, NSW
- Online store
- Verified customer
sorry incredibly easy.
The website is so easy to use and offers so many views of the items that you cannot be unsure about the purchase. I find all Forcast items to be of high quality which is why I continue to purchase and am very confident to continue to purchase online.
1 comment
Forcast T.Forcast
Hi Jemma,
Thank you for taking the time to give us your feedback. ... Read more
We are delighted to hear about your easy experience with shopping online and the love of our multiple photos. We hope to continue to provide our customers with a high quality pf clothing. Kindly, Forcast Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
- Online store
- Verified customer
Such poor quality
I’ve purchased about 10 things from forcast online and 2 items are still in good shape. The rest have stretched, threads come undone etc. I am about to return yet another item after realising how poor quality and thin the material is. Not nearly worth the $99 it cost. Will not ever buy another item, the photos and descriptions should be more transparent with the quality of the product, or perhaps simply price them clothes for what they are worth instead of being so overpriced.
1 comment
Forcast T.Forcast
Hi There,
Thank you for your email, we sincerely apologise and are saddened to hear about your experience with our garments.... Read more
We have shared your feedback with our Design and Production Department as well as with our Quality Control Team. Our sincerest apologies again. Kind Regards, Online Customer ServiceSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Forcast
The reviewer stated that an incentive was offered for this review
Questions & Answers
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Forcast T.Forcast
Hi Susan,
Thankyou for taking the time to leave a lovely review.... Read more
We are glad to hear that you have had such a great experience with Samantha. We hope to continue to provide our customers with outstanding service. Have a lovely day. Kind regards, Online Customer Service