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Reviews

2.6

105 reviews
5
(25)
4
(13)
3
(9)
2
(15)
1
(43)
  • Build Quality
    3.2 (9)
  • Value for Money
    3.4 (9)
  • Cleaning & Maintenance
    4.0 (7)
  • Noise Level
    3.4 (8)
  • Acceleration / Power
    4.0 (8)
  • Handling
    3.8 (8)
  • Braking
    3.9 (8)
  • Suspension
    3.8 (8)
  • Gear Shifting
    2.9 (8)
  • Fuel Efficiency
    3.8 (8)
  • Interior Design
    3.5 (8)
  • Boot Size
    4.0 (8)
  • Features
    3.9 (7)
  • Comfort
    3.9 (8)
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Laura

LauraPerth, WA

  • 9 reviews

Dangerous to drive

published

Ford have lost the case against ACCC regarding faulty cars yet are refusing to fix the problems with them.
My ford focus stalls (automatic car), it will drive in reverse when I put in drive (and vice versa), the petrol gauge has not worked since day 1 and the time on the radio runs fast even though I always reset it.
The way myself and others are treated by the dealers is also a disgrace.

BodyHatch
BadgeTrend
Engine Size1.8
TransmissionAutomatic
Date PurchasedApr 2014
Dagg

Daggmelbourne

  • 3 reviews
  • 2 likes

Cheap ford substandard customer service.

published

We just had a service, tried to get the inbuilt GPS maps updated. It turns out that is not included, if you want to update the GPS you have to go on to the ford web site and buy a new SD card for $200 with no updates included. So if you want to stay up to date you have to spend $200 each year. This stinks! You can go to Jb HiFi and get a unit with life time updates.



BodySedan
BadgeTDCi
Engine Size2.0
TransmissionAutomatic
Date PurchasedMar 2012

Disappointing Ford focus

published

I bought new a 2013 ford focus. Was good getting the transmission recall done under warranty in 2016 but the car also needed the main seal replaced. We went through 3 sets of rear tyres to one front set and was puzzled as to why this was happening. 2yrs on now in 2018 and the shutter is back in the transmission so fortunately this was fixed under warranty (within 14,000km of expiry) and once again the main seal was leaking and we had to pay to replace it. A week after this was done the steering assist malfunction light comes on as i start my car. I was unable to drive the car and had it towed..its now costing me thousands to replace the steering rack..just unacceptable from a 5yr old car at 140,000km. Disappointing.

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedMay 2013
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Stressed out

Stressed out

  • 2 reviews
  • 6 likes

Used to have a ford focus

published

The potential to be a great car, but it is not. Faulty transmission that has a 4-5 second delay on acceleration, very dangerous An intermittent fault in the cruise control, also very dangerous, and the noisiest car I have even driven.on non skid surfaces. Trade in value? Informed people do not want them. The Ford dealership did not acknowledge there were any faults. I offered the manager my car for a week to drive his wife and kids around in, he declined the offer. No more Fords for me.

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedMay 2015
mum knows best....

mum knows best....North sydney

  • 11 reviews

Unfixable- Ford should refund or replace

published
BodyHatch
BadgeSport
Engine Size1.6
TransmissionAutomatic
Date PurchasedJan 2016

Terrible DSG auto gearbox and other problems

published

Awful DSG auto gearbox - shuddered and hesitated when you most needed it. Dealer just fobbed off my complaints - blamed my driving style. Claimed to fix the problem every time I took the car in but nothing changed. Had to replace brake disks after only three years. Brake pads wore through in record time. No longer have any trust or faith in Ford. Will never buy another Ford.

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedMar 2012
Herbie

Herbie

  • 3 reviews
  • 1 like

Excellent handling

published

We have 2013 auto turbo diesel S.
Great pulling power when turbo kicks in. Around 6.5 Lts per 100 km. Very economical. We can drive from Sydney to the Gold Coast on a tank.
Front seats have great support. Driving position is totally adjustable to suit any body shape. We have silver paint and car looks great. I replaced Michelin tyres with same, not great mileage, but excellent braking and handling. 60k service just completed. It was having transmission vibration issues with rough changes. 60k transmission oil and filter replaced and now drives like new again. Don’t go longer than 4 years or 60k to change trans oil or you will have same problem.

All in all, we are very Happy with equipment level and value.

BodyHatch
BadgeSport
Engine Size2.0
TransmissionAutomatic
Date PurchasedMar 2013
Dkman

Dkman

  • 2 reviews
  • 1 like

Ok

published

Brought privately (mistake) has 26,000 on odometer and it started shuddering upon acceleration . Took it to nova ford and they found someone had not put the could connections back in their correct place . No problems since but after reading all the bad reviews for this car I will sell it as I have no confidence in it . The ford fixed to the tcm and clutch material will probably be sufficient but would rather get rid of it .

BodyHatch
BadgeAmbiente
Engine Size2.0
TransmissionAutomatic
Date PurchasedDec 2017
Shefo

ShefoMetropolitan Adelaide, SA

  • 10 reviews

Good car - still few to improve.

published

Fuel consumption is O.K considering the 2.0L engine. Car boot size is average. People sitting in rear seats will suffer a little bit because of the small room for legs. Side mirrors don't give the best vision angle. Car speed and acceleration is great. Brakes are fine. All options are handy: cruise control, Bluetooth, Phone keypad, information screen and multifunction wheel. Front seats are great and far better than the rear ones. AC is powerful.

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedDec 2017
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Bec Stone

Bec Stone

  • 6 reviews
  • 1 like

Great car

published

The focus provides a reliable and decent driving experience. Runs fairly quietly, although there are some issues with clunky gear changes in the transmission which is a known fault in this model. Great on fuel Approx 15L/100k. Great boot space for a small sedan. Interior is pleasantly furnished and dashboard easy to read and access

BodySedan
BadgeTrend
Engine Size1.6
TransmissionAutomatic
Date PurchasedApr 2017
Wendy

WendyNortheast, VIC

  • 5 reviews

Was great car until.......it wasn't!

published
BodySedan
BadgeTitanium
Engine Size2.0
TransmissionAutomatic
Date PurchasedApr 2013
Fred

FredCobram

  • 7 reviews
  • 9 likes

Fantastic little car

published

Model # Ford Focus Titanium 2012 Model, Awesome little car, very good On Diesel, get up to around 800 kms on a. Tank, I have the turbo Diesel Model which doesn't have the issues with the carbon canister or auto transmission. it has been a awesome Little car, Have now done 35000KM and just changed the Tyres to Kuhmo ECSTA LE SPORT KU39 which are much quieter than the original Michelin Sports 3 tyres that were fitted from factory, I use it for getting from client to client, ( I travel from Client to client) Very Happy and love the Winning blue color.. Have put mine up for sale only because I need a Car that I can put 3 baby seats in the back with room in boot for a double pram.

BodyHatch
BadgeTitanium
Engine Size2.0
TransmissionAutomatic
Date PurchasedFeb 2014
pubcrawla

pubcrawlawarilla

  • 4 reviews
  • 1 like

Be careful

published

When buying this car make sure you check Transmission, Coolant leak inside the car on driver side and check if the alternator is over charging on the battery. lf you don't have any of these problems its a great car.
The biggest pro for this car its cheap on fuel.

BodySedan
BadgeAmbiente
Engine Size1.6
TransmissionAutomatic
Date PurchasedDec 2015
Jim

Jim

  • 5 reviews

Not happy with transmission issues...

published

had purchased a 2014 Ford Focus and never knew that it has a huge transmission issue caused by the (TCM). Honestly, all I know is that, if a car has a problem, it shouldn’t be running. But in my case, I was looking for an affordable and reliable car, so I got my eye on focus.... So now that I ended up taking the car for the same problem, over 8 times, in a period of 18 months, the great news has to come from the service guy at Ford and that is, my car will always have the same issue cause Ford can’t find a solution for it, and even if they change the transmission, it will fail again and again and again! How nice is that! They forgot that there is something called the Lemon law.

BodyHatch
BadgeTitanium
Engine Size1.6
TransmissionAutomatic
Date PurchasedDec 2014
Michael

MichaelAU

  • 34 reviews
  • 1 like

Dodgy transmission - Dodgy heater pipe in drivers compartment - terrible customer service

published
BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedDec 2016
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Todd

ToddCentral Highlands and Goldfields, VIC

  • 7 reviews
  • 3 likes

Constant Transmission Trouble

published

I bought this car in 2016, 2 litre petrol version.

Since that time i have needed a number of repairs.

1. Transmission Control Module
2. Transmission Dual Clutch
3. Transmission Timing Cover

There seems to be a common theme here, all about the transmission? Ford don't seem to think so.

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedApr 2016
Pops

PopsWA, 6111

  • 5 reviews

Little Legend

published
BodyHatch
BadgeST
Engine Size2.0
TransmissionManual
Date PurchasedFeb 2017
Mik

MikBrisbane

  • 6 reviews
  • 2 likes

Great car and cheap on fuel !!

published

I love my ford focus, it is so easy to drive and has all the gadgets you need to get into those tricky places :) The fuel consumption is amazing at only $50 a tank about 90% of the time and never goes over $55 to fill up. I have a turbo diesel version and love it. Very roomy and spacious for a hatchback. Never had a problem with it and only pay for the service itself. In love and will keep it for a long time. Would be great for learners and provisional drivers also.

BodyHatch
BadgeSport
Engine Size2.0
TransmissionAutomatic
Date PurchasedOct 2015

Review collected in partnership with Ford

hhh

hhhSydney

  • 7 reviews
  • 2 likes

good one

published

Im still in P1. This car is really good. It's the ideal car for the one who like speed and the sound of engine. The smell is kinda weird inside but not too much. The design of AUX jack and USB's place are also weird. They took me so long to find. This car is really fuel efficient. Highly recommended

BodyHatch
BadgeTrend
Engine Size2.0
TransmissionAutomatic
Date PurchasedSep 2017
TJM

TJM

  • 4 reviews

So far so good

published

Just purchased this car second hand with 45,000kms on it.

I really like the styling of both the interior and the exterior.

So far so good on the performance - I really enjoy how it drives and the very comfortable driving position. It has plenty of features, a decent stereo, and enough power when you need it.

Will be a good commuter for me.

BodyHatch
BadgeSport
Engine Size2.0
TransmissionManual
Date PurchasedSep 2017
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Questions & Answers

theo d.

theo d.asked

Focus LW Mk2 (2012-2015)

Good day. My headlights dont want to go on . High beam and parks are fine. Fuze inside is also fine .Where is the relay for the headlights? Ford focus mk3

1 answer
David B.
David B.

Theo, I think you'd best find a reliable auto electrician. It will probably save you a lot of time and frustration. Your local Ford dealer might be worth a quote, and remember you don't need to have it fixed there if it will be too expensive. Sorry I can't help more.

tla

tlaasked

Focus LW Mk2 (2012-2015)

is there a factorty design fault in this car, my heatercore blew coolant into front drivers side .Carpet is saturated with coolant.USA have recalled focuses to fix asap this ways two days ago.Either the hoses are faulty or the whole heatercore itself.

No answers
Julio B.

Julio B.asked

Focus LW Mk2 (2012-2015)

Hello How Difficult is to replace the heater core on my FocusLW MkII. And if this procedure is explained in the workshop manual.Thanks

No answers

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