Brought Ford Focus trend 2014 as brand new in November 2014. Nightmare started then:
1: Power transmission issue: excessive shudders and jerk repeated after recall fix
2: water pump broken in 2018 just right after 3 years warranty
3: air conditioner compressor failure in 2018 just after 3 years warranty
4: oil pump broken in 2018 just after 3 years warranty

Encountered the news that ACCC unforced 10 millions penalty on Ford for this transmission issue and requested Ford to cooperate for refund or replacement claim. So I submitted refund requ...Read more

I use my car daily for myself and a 3 and 8 year old. On weekends my partner of 6 foot also fits in comfortably. Obviously with two substantial car seats the middle rear seat is best used for the fold down arm rest (with cup holders!) rather than a seat. I do have large car seats though, the slimline versions may be better.

As a car person I am in love with the purr the engine makes especially when heading out onto the freeway. It has so much zip even my Dad who is a mechanic can’t believe how quick it is!

Styling wise it’s absolutely gorge...Read more

My Ford Focus (thank God I got a Manual - the horror stories on the Automatic sound disgusting) has just clicked over 100.000kms and at around the 99,000 mark the power steering malfunctioned and I was without power steering. I took it to Ford and they said to me it was the power steering rack and that to change it over would be just under $4500!!! I can't believe that to change the electric rack was going to cost almost half the price of the car, I chuckled to myself and said your joking right? The service advisor said no, that's what it cos...Read more

Here's my lemon 2013 Ford Focus (diesel) with just 43,000 kms on the clock (!) being towed to the Ford dealer interstate because the power steering died! Fortunately, the vehicle was parked at the time, not driving up bends on a mountain, or crossing a busy intersection.

Needless to tell you that neither Ford Australia nor the dealership I bought it from would help me with the $5,000 cost to replace the steering rack on this six-year-old vehicle. (The new car warranty had expired, and the "Harrier" warranty... not worth the paper it was print...Read more

Purchased brand new in March 2015. Was a 2014 run out model, so limited on color choice. I could either pick black, or blue. I took the blue, as I’m not a fan of how hard keeping a black car clean is. At first the car was a dream to drive, however 6 months into ownership I started having the suddering and shakes when taking off from lights etc. Took the car back to Ford and told it needs to learn how I drive, and that I’m not driving it enough, as it was our second family car. Started driving it to work more often than getting the train, and it...Read more

Purchased new in 2012, car has had numerous mechanical issues and received very poor customer service from Ford. This includes but is not limited to;

1. Car acceleration completely cutting out while driving on a main road, this occurred several times and I feel very unsafe trying to get anywhere (was very lucky not to result in an accident),
2. Gear box issues resulting in poor acceleration (when it was working) and constant shuddering of the car when taking off.
3. Rubber lining coming off around the doors,
4. Engine light coming on, h...Read more

I drive my car nearly every day - to work and back, including weekends out and about in the city. It’s about 4 years old now, been serviced on time each time. Ford provided extended warranty and it is seriously needed. I contacted them about 2 years in when I heard this model has gear issues and felt that mine had the same issues I read about in the paper, however they said my particular one doesn’t have it. Ever since it’s been taken to them twice already for gear issues. Just last month it got 80,000 service and the mechanic told me to take i...Read more

The problems with my vehicle, which are common to all similar Ford's are as follows:

Fuel tank cracked open causing huge fires
Brakes about to fail
Water leaking into car so mould all over car
Boiling water and steam spewing all over drivers feet
Transmission issues which are not resolving as they were required to by the ACCC

The worst problem relates to the fuel tank that cracked open like an egg in May, causing a massive fire when the fuel ignited. Ford have refused to deal with the problem and I have been without a car since May w...Read more

Ford Focus 2015 model.
The car is experiencing all the same issues as everyone else's. Bucks/jerks/shudders/high revs.
Ford deny there is a problem, despite increasing the warranty specific to the clutch.
I have had multiple TCM upgrades and I have had 1 clutch replacement.
Ford have denied me a refund twice, despite breaching the Australian Consumer Law.
The ACL states that a product is deemed to have a major fault when the product has a problem that would of stopped the purchaser from buying it had they known about it.. and a major fault...Read more

Purchased late 2014 from dealer. 2014 model built August 2013. At 21,000kms clutch replaced, rear main seal and driveshaft recall. Next was TCM fix. Then fuel problem fixed under recall. Then another clutch, rear main seal and rocker cover gasket. And then the clutch was cleaned out. In between these fixed car was/is unpredictable to drive. Car has now done 40,000kms. Problematic car that doesn't seem to have a permanent fix. Clutch slips or shudders losing power to name a couple of things. Worst car I have ever owned and it was the newest one ...Read more