The worst car I have ever purchased or driven. Bought the Titanium model brand new and have been back to the dealer 10 times in the last 2.5years. Have been drip-fed lies from Ford such as 'the car is learning your driving style', 'the car is a one-driver only car', 'you just need to take off harder on the accelerator', 'the car is not really designed to drive on hills' and the worst of all 'we have road tested the car and it is fine, it must be the way you drive it that is causing issues'.
The car shudders like a bucking bronco on take off a...Read more

I purchased my Ford Focus, Titanium in 2012. I was a loyal Ford customer, and I loved the brand, however, this vehicle has completely made me re-think Ford as a company completely. The transmission is terrible. The customer service I experienced from Ford was an absolute disgrace, and I wouldn't wish this vehicle, or the customer service upon my worst enemy, or even Hitler!

I took my car into Ford a total of 22 times, in the space of three (3) years in regards to the horrific shuddering, loss of power and general overall safety aspect. What...Read more

Firstly just like to say unlike the petrol models the diesels have a different gearbox and it's great (Petrol's have a dry clutch while diesel's have a wet clutch). If you are interested in buying a diesel focus ignore the talk about gearbox issues the wet clutch gearbox doesn't have any issues.
Okay now after driving Falcons for years (BA Xt lpg & FG mk2 Ecolpi XR6) I wanted something smaller buy still with the low end power. I bought a 2014 diesel sport hatch new and love it. The torque of the diesel is fantastic for overtaking and getting o...Read more

We bought our Focus in December 2013 brand new after having been happy Ford customers for years - even had a brilliant 2007 Focus. Well, all it took is this one car (read heap of junk) to completely swear off Fords for the rest of my life. Shudders all the time, already had 1 transmission replaced to no avail, several software updates also to no avail. The last 'update' on Friday just gone and the thing lost power and shuddered uncontrollably going uphill on the way home! I am frightened that one day whilst sitting at lights, when I try to acce...Read more

The Mini was my absolute dream car for years and I loved having it. Though is was now 8 years old and the standard BMW electrics were costing me, plus the wife and I were talking children. So something new and bigger were on the cards.
So it came down to the Focus ST, Opel Astra Turbo, Renault Magane Cup 285, Hyundai Veloster Turbo.
Opel went as they were killing the brand off. Veloster was getting very mediocre writeups, so it ended up the Renault and Ford.
The Ford was so far the winner, I loved the look and being able to sit in the back s...Read more

Bought used car with still a couple of months on the factory warranty. Started shuddering and jerking after 1 week. (think that's why it was probably traded) Then the drivers wiper would stop mid wipe for no reason. Of the 4 months I owned this lemon it was off road for over 2 of those months due to wipers not working. Ford had it back 6 times and still couldn't fix it . My kids bought me a dash cam to capture all the wiper faults so that i had proof it was doing while driving as i'm sure the dealership didn't believe me. Well, i showed them, l...Read more

In a few words, a load of rubbish. After 4 computer upgrades still shuddering but not as bad.
My wife will certainly be in a renault next time. Its next service is due soon and will be covered by the recall letter we got from ford.
As for me I was going to look at the new pony car but after this experience no way.
Still even with all its faults I can see some light at the end of the tunnel. The interior is reasonably set out and instruments are easily read front seats are so comfortable with plenty of back support 'specially for my back. The...Read more

I have never owned a Ford before this purchase. Previously my leaning has always been towards European quality vehicles. The Ford Focus is obviously European designed and I feel that this model the designers have for me gone as close to perfect as possible.
My car is the 2 litre turbo diesel Titanium model which is the top line, not cheap by any standard but excellent quality and I really do like all the whistles and bells as they are all very useful and user friendly.
My favorites are the self parking which is unreal and a pleasure to use, p...Read more

Have driven 96,000 Kms in the Focus which is a Diesel Sport. I love this car and will probably hang on to it until about 150,000 or more. What I like about it: THE POWER!!! It goes like a rocket and even has a hint of a rorty note in S mode (which is heaps of fun), the handling is superb, averaging 6.4 litres per 100k and I do a lot of peak hour driving, no issues with the gear box at all (I hear diesels have a wet gear box different to the petrol) and in fact it is remarkably smooth and always finds the right gear (it's a little slow off the m...Read more

After shouting myself a brand new Focus ( having had a 2007 model and loved it) I thought I was going to really enjoy it. WRONG. Within weeks I had reported that the shuddering was not normal nor safe as it was close to stalling. Eventually Ford acknowledged that there was a problem. It went in to have the gearbox and transmission changed due to oil leaking between the two. Got it back, guess what, still happening and was told "oh it needs to settle down" ! I might be a female but I am not stupid. Lo and behold a second recall for the...Read more

2014 LW MK11 Hatch it's been a great car so far to me it felt like it had a restriction something holding it back with a vibration added to it something that was most annoying . To cut a long story short and i enjoy servicing my cars myself i change the oil after 10k since the last service and all problems gone engine runs heaps better smoother quite and little to no vibration and 8.5lts per 100k down to 6.4 the oil i used was Castrol edge 5w30 A3/B4 it made a world of difference. i don't care what Ford say 15k service is to far apart after 2...Read more

I brought this car brand new hoping I would have a decent car to do me through. Well ever since the first service I have complain about the shuddering and not changing gears correctly. They kept saying it's been in the machine and there is nothing wrong with it, must be the way I drive it. Took it back after I got the recall letter and still nothing. This happen for 3 years my car finally would not start got it towed to the dealership, was told it was the battery I said crap it's more than that . The day they were going to give it back someone ...Read more

Stalled at traffic lights/intersection and was towed to dealer for repairs in Dec 2015. Was told it was "fixed" just a "computer code error" called dealer back in Jan 2016 & complained about same shrudder was assured its "normal in Ford vehicles" & dealer dismissed my concern. Contacted Ford customer service and was assigned case manager who suggested the car be taken to a dealer to get checked out. May 2016 back at dealer & diagnostics came back: "excessive shrudder" transmission/clutch needs to be replaced (covered by warranty). The dealer al...Read more

Bought our 2012 Focus LW MkII Ambiente second hand from Titan Ford Dealership in Perth. We've had it since Feb 2015. In July 2015 it started to display severe shuddering/jerking and delayed acceleration at times, sometimes when we drove it it was fine, sometimes it was a danger to drive (I'm thinking it may have something to do with temperature).

We took it back to the dealer at least 3 times and over a period of 2 months. The dealer replaced the clutch and spark plugs and charged us $350. We also had to leave the car at the dealer for abou...Read more

I purchased a new Focus Trend (2.0L) so called 6 spd automatic. It has been in the dealership on many occasions with shuddering, lagging performance at low revs, all the same gearbox issues that most Focus owners experience.
Maybe a class action against Ford as we have lost value as nobody will want a Focus, Ford is well aware of the problem yet still market them.

January 2018 Update: Biggest piece of rubbish ever made and sold by Ford

The driving experience has to be believed, sluggish take-offs, shuddering when at a stand still, you ...Read more

We purchase a Ford Focus Trend in November 2102 and have had nothing but problems with the gearbox shuddering and hunting for gears at low to mid Revs. We took the vehicle back a few times and was told all the normal excuses, (the gearbox needs to settle in to the drives way of driving. This is a load of crap. We initially test drove the car with the senior technician at F
Lynfords in Perth and and he new exactly what the problem was and said that this was not a new problem and that Ford were aware of the issue. They did a computer upgrade. Gu...Read more