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Reviews

4.0

215 reviews
5
(126)
4
(33)
3
(17)
2
(8)
1
(31)
  • Product Quality
    4.6 (25)
  • Return Claim MadeYes (2) · No (28)
  • Warranty Claim MadeYes (4) · No (26)
  • Customer Service
    4.7 (26)
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Reviewer Photos & Videos

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Camper is great though workmanship leaves a bit to be desired

published
1 comment
GIC
Black S.GIC

Great trailer, great after sales service.

published

I bought a Black Series Extreme Commando trailer. Everything on the trailer worked well, easy to set up even on my own, except for one thing - the tap in the kitchen didn't work. I emailed the support team, and received a phone call within the next day or two. They sent a new pump immediately, which arrived within, again, the next day or two. I installed it myself, problem solved. Very happy with the trailer, but more impressed with the after sales service. Thank you Black Series campers.



1 comment
GIC
Black S.GIC
Wato

WatoMelbourne

  • 2 reviews
  • 1 like

2017 Patron purchase

published
1 comment
GIC
Black S.GIC
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Stu

Stuinverloch

Excellent after sales service

published

My Dominator developed a leaking sink tap.
I contacted customer service to find out how to replace or repair.
GIC expressed posted a new replacement Tap that day it arrived the following day.

FANTASTIC

It is now in and works a treat.

Thank you GIC.

1 comment
GIC
Black S.GIC

The best customer service,cheapest and quality made Camper trailer

published
1 comment
GIC
Black S.GIC

Patron

published
1 comment
GIC
Black S.GIC

A year of looking and we still came back to the Dominator

published

After looking for a year we settled on the Dominator. We recently went for our first long stay. It was going to be 4 days at Bethungra Dam. Due to an issue with our car we stayed another 2 day. The Dominator went great and we are very happy we had the Dominator, the extra 2 days were not an issue. We are looking forward to longer trips in the future.

1 comment
GIC
Black S.GIC

Perfect camper trailer fit for a young family

published

We recently took our camper to kiama and we absolutely loved it!! So easy to tow and set up and very comfortable to sleep in. We look forward to more camping trips in it!!

1 comment
GIC
Black S.GIC

Thanks for sharing your feedback with us Alicia! Please feel free to share your future trips with us.

Happy Camping from the team at Black Series!

Peter

PeterSydney

Setup Instructions

published

Just purchased a Dominator and received the 15 minute hand over. Got the camper home and found no setup instructions and could not find any video online that explains the setup process. The awning, tropical covers, etc were not labelled and it became very frustrating. The Dominator is a good camper trailer but GIC really fails on the sales hand over.

1 comment
GIC
Black S.GIC
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Shane

ShaneSouth East Queensland, QLD

  • 3 reviews

THE PATRON

published

Love it value for $$$ is very good

published

Very happy we got the patron. Our first trip was camping in the bush (wa goldfields) in rain thunderstorms and wind did very wrll no leaks no damage to the camper. Just had the tap split like 20 min after setting up but you get that like buying a new car something it bound to not work properly but black series have been very prompt in sending out the replacement part thank you so much next trip the holland track.

Best value for money

published
Rosie

RosiePalmwoods

  • 2 reviews
  • 3 likes

Best value for money

published

We went through every forward fold camper around Brisbane and Sunshine Coast and found that the GIC Dominator was the best value for money. We towed it up the OLT cape york and never got a drop of water or dust in side of any of the doors. Wpuld highly recommended them to anyone

Ang W

Ang W

  • 2 reviews

Quality and outstanding Service!!!

published

We bought a offtoad camper in 2010 and travel Australia with it. We could not fault the construction and quality. As extreme 4x4 enthusiast we where beyond impressed on where we could take it. At no time did have to think twice of its capability. In 2016 without hesitation we upgrade to the Alpha and once again we as a family of 5 are beyond happy with our new camper. For the money the quality is outstanding and the Black Series Team professional and helpful as always. If you are looking for quality and reliability in a camper you can not get any better. Thanks for a life full of adventures

The Dominator

published
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Liz

Liz

  • 2 reviews

It's what we wanted and we love it.

published

We travelled 4280km and we had no problem at all, we are happy and satisfied with our camper. We find it to be sturdy and has impressed us with how much traveling on the road and hard desert track road it did and came out perfect.

Dominator dominated the tracks

published
Barefoot camper

Barefoot camperSydney Surrounds, NSW

Dominating with the Dominator

published

Life is so much better with a black series

published

Used our blackseries alpha last week for 6 days ! It was amazing.It was our first time putting it up and it was not as hard as I thought . The inside is huge plenty of room for our 3 young children and the bed is massive . Defiantly big enough for all of us to snuggle up in the morning of those cold winter days !
Everyone should get one .The alpha is durable, tough and easy to assamble .Life is so much better with a Black series, .....

Harro

HarroWauchope

The Dominator is a seriously good camper

published
Page 5 of 11
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Questions & Answers

Peter V.

Peter V.asked

Camper Trailers

How can you safely remove the boat rack from the Dominator? I need to remove it once in a while so I can dry out the camper under my pergola. Rack won't open under it.

5 answers
Bryan
Bryan

Hi I removed mine by opening it fully this takes the tension off the gas struts, I then with help of 2nd person slackened and removed bolts from rack to the arms that hold the gas strut then removed the arms individually. You could remove it in one piece once in opened position but is quite heavy.

Peter V.
Peter V.

Thanks Bryan. That is the process I was also thinking. Have read some forums on gas struts and they can be quite dangerous if not handled correctly. Thought I'd check how others have done it first. Appreciate the quick response.

GIC
Black S.GIC

Hi Peter,

To safely remove the boat rack you will need the boat rack opened, to take the tension off the gas struts.
Have a second person holding the boat rack (mindful it is heavy) and then remove the 6 bolts .

Emma S.

Emma S.asked

Camper Trailers

Where can you source new brakes inc drums for the black series camper trailers? We have a Dominator and are struggling to find new brakes

3 answers
Bryan
Bryan

For some reason I keep getting asked stupid questions by product review who should be directing questions to GIC

Emma S.
Emma S.

Did that come to you? Sorry not too sure why

GIC
Black S.GIC

Hi Emma

You can purchase them from us directly at our Sydney Branch or you can purchase them online at
https://www.huntsmanproducts.com.au/collections/trailer-parts
They are 12'' inch.

Damien D.

Damien D.asked

Camper Trailers

Where can I source a replacement cover for my 2010 GIC "Camper", 12 ft tent?
Cheers

1 answer
GIC
Black S.GIC

Hi Damie

We sell the 12ft tent covers, original GIC Black Series Tent covers are $650

Get an answer from our members and GIC representatives

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