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Reviewer Photos & Videos
BryanQuakers hill
- 2 reviews
- NSW, Sydney
- Verified customer
Great experience dealing with gic sydney
From walking into the showroom in Warwick farm I found staff to be helpful and knowledgeable which wasn't always the case with other camper companies we had visited. This was probably a major factor in our decision to purchase a dominator forward fold camper. After getting camper home found a damaged tyre which was replaced immediately again all staff involved couldn't have been more helpful. Due to the circumstances have not been able to use the camper yet so this part of the review is off the purchase experience only. How we rate the camper will come after a few trips.
1 comment
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BridgetaKatherine, NT
- NSW, Sydney
- Verified customer
Great choice! Plenty of space
For our family of 4 the Classic Double Fold camper is the perfect choice. Simple to hook up and hit the road. The Double Fold is easy to set up and offers an amazing amount of space inside. Really happy; holidays cant come fast enough!
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mumbozoSydney, NSW
- 2 reviews
- NSW, Sydney
- Verified customer
Very satisfied
We picked up our Dominator at the end of September. The team at Black Series at Warwick Farm couldn't have been more helpful. All the connection and lock up info was explained to us clearly, all the extra bits were there and they gave us a few handy tips for set up etc. A couple of weeks later we set off on a 9 day road trip to the Central West of New South Wales and the trailer didn't miss a beat. Setting up and putting away was relatively easy and quick. Everything worked - power set up, gas cooker etc. The comfort level is fantastic and the design is very practical. She tows well too. Hopefully we won't have any major dramas but if we do I expect the folks at Black Series will look after us.
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LesleyMid North Coast, NSW
- NSW, Sydney
- Verified customer
Keen to get camping
Staff demonstrated how to erect camper. Would have been helpful to go over it again as there is so much.
Very prompt service. Affixed number plate quickly & checked all lights etc were working. We had difficulty finding the shop as Cumberland Hwy & Orange Grove Rd are one & the same! Gave advice on best route to take to return home.
1 comment
Black S.GIC
Good Evening Lesley
Thank you for sharing your review of your recent purchase of our camper trailer. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel f... Read more
ree to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
David and Elizabeth Sydney Surrounds, NSW
- NSW, Sydney
- Verified customer
WOW! Now getting to know our trailer.
We placed a deposit on our new Black Series Dominator at the Leisure Show at Panthers Penrith. We collected our Dominator on Saturday. Tom met us and showed us how to connect her to the car. Tom put our trailer's Rego. plate on. We towed our Dominator home, we pushed pulled and put our Dominator undercover in our carport, we unlocked all the drawers etc... Next Sunday we'll take our Dominator to the Burralow Camp Ground and practice put it together and packing it up. Our first trip will be to Glenbawn Dam on 6 to 8 December 2022.
1 comment
Black S.GIC
Good Evening David & Elizabeth
Thank you for sharing your review of your recent purchase of our Dominator camper trailer. Everyone at Black Series takes delight from your happiness with your camper t... Read more
railer. Please feel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
AnitaSydney, NSW
- NSW, Sydney
- Verified customer
Happy customer -purchased September 2022
Very satisfied with the Alpha - value for money - gave us what we need- the quality of the build the quality of the product is worth it all.
The team at black series Liverpool were exceptional. Guided us through the whole process
1 comment
Black S.GIC
Good Morning Anita
Thank you for sharing your review of your recent purchase of our Alpha camper trailer. Everyone at Black Series takes delight from your happiness with your camper trailer. Please f... Read more
eel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
Deon Lubbe
- 2 reviews
- NSW, Sydney
- Verified customer
First time Patron owner
We picked up our Patron last week Saturday, the delivery was scheduled for 30mins and we were told they will not have much time with us as they are normally fairly tight on the weekend schedule. I'm sure pick-up during week days are better as they would most probably have more time for you. We could unfortunately not do it during the week. That expected the guys gave a good run over on the trailer and we were off. We will be taking the camper out for it's inaugural camping trip next week, but it seems everything is fine so far. We have not had the time to erect everything yet, but will start doing it on the coming weekend. Great service, thanks guys.
1 comment
Black S.GIC
Good Morning Deon
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Saturday's are one of our busiest day... Read more
s for pick up, we recommend if possible coming in during the week as we have more time. Please feel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
BigbadSydney, NSW
- NSW, Sydney
- Verified customer
Very happy
The showroom was very good, staff were very helpful and knowledgeable about the products, the camper trailer has quality workmanship and is made in Australia. On pick-up of the trailer the staff were very helpful.
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- NSW, Sydney
- Verified customer
First time campers.
The store is fantastic, I wanted the luxury caravan, but having never towed a vehicle or been on a camping trip, we opted for the Classic Fold camper trailer. Easy to set up,Missing tropical poles, after calling the store the replacement poles were on there way. Staff were also extremely helpful and friendly.
1 comment
Black S.GIC
Hey Tom
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
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Adventure BeginsSydney, NSW
- NSW, Sydney
- Verified customer
Search for the stars
Show room set up is great it shows off all models and even better all were on sale was like a kid in candy store adventually went with the Dominator Camper .Excellent value for money nothing more to spend just need time away to enjoy camper .No need for caravan parks all set up to dissappear off the grid.Excellent staff thanks guys
1 comment
Black S.GIC
Hey Adventure Begins
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
JamieHunter Region, NSW
- 3 reviews
- NSW, Sydney
- Verified customer
Classic Fold Camper Trailer
I picked up my Black Series Classic Fold and couldn't be happier. What originally began as a fact finding mission ended up with a deposit down that day. The staff were very friendly and extremely helpful. The finance was the easiest I have ever had to deal with which took all the stress out of the purchase. My camper was missing the tropical cover pole however after leaving a message my call was returned promptly and a replacement pole is guaranteed once back in stock.
1 comment
Black S.GIC
Hey Jamie
Thank you for your honest review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice. ... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
clinteveleighSydney, NSW
- NSW, Sydney
- Verified customer
Great trailer
It was easy to find the store,
The range of products were great
In a whole the trailer is great but they need to take note of the little things on the trailer that happens in the gavenising process..
1 comment
Black S.GIC
Hi Clint
Thank you for the great rating and everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice. ... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
RichardSydney, NSW
- NSW, Sydney
- Verified customer
Black series Camper trailer
We purchased the Black series camper trailer from Sydney and the salesmen was good and knew a lot about the product. The trailer is made overseas and as such the quality is not great, when we got the trailer home we could not get the pump to work. It turned out that the points had not been terminated correctly lucky for us we have a family member who is an electrician and he sorted it for us but this should have been checked better before handing over to the client on pick up. We were promised a kids room when they were in stock but a couple of...Read more
months later they said they had stopped making the kids room!! We did get a refund but i would have rather received the kids room!! Overall for the price of around $10k we got what we expected so pretty happy.Similar opinion? Write a review on ieatwords.com.au!
Scott MSydney Surrounds, NSW
- NSW, Sydney
- Verified customer
Great service and value for money
We are a return customer just brought a patron from the time we walked in we were looked after sales staff were great on picking up they demonstrated everything well and made sure you understand it. Just using it for the first time now and it set up very easy
1 comment
Black S.GIC
Hi Scott
Thank you for the great rating and everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
Sharon NSouth-East, TAS
Quality product for a good price.
Considering all our transactions were done by phone or email, communication was good.
Delivery was prompt.
Quality of product is good and the list of items included in the price made the deal, value for money.
1 comment
Black S.GIC
Hi Sharon
Thank you for the great rating, everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how GIC Camper Trailers NSW, Sydney compares to other Caravan & Camper Trailer Shops
Know better, choose better.
Dominator hasn't let us down
We bought the Black Series Dominator 3yrs ago and have done 3 decent trips in it. We've been happy with it. Had a couple of minor issues with parts such as bearings in fridge slide out and a bent pole when collapsing the tent which the guys at the warehouse replaced promptly. We've taken the Dominator off road few times and its always handled it great, I think it'll go anywhere you're game enough to take it. The one annoying thing with it though is the hook/pole-end system when attaching the awning as they're not secure and fall out multiple times when struggling with the canvas roof getting it set up. Having said that we do love our camper and planning our next trip with it. Customer service always been good and the camper is a solid unit.
1 comment
Black S.GIC
Hi Ham
We at Black Series are pleased to hear that you are happy with your Dominator camper trailer for the last 3 years. The Dominator is now up to version 4 from the original design and with our cus... Read more
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- NSW, Sydney
- Verified customer
Luv it best investment for family
Pick up are Alpha on Saturday 8/12/2018 in Sydney, Staff where great (Mary made us feel at home) any and all questions where answered. Will need to practice the set up and pack away of tent, as a bit hard with one person. Overall great product no complaints ezy to tow.
1 comment
Black S.GIC
Hi Wazza
Thank you for the great rating and everyone at Black Series takes delight from your happiness with the Alpha camper trailer. Please feel free to keep in touch with us on any social media of... Read more
your choice. I’ll be sure to forward your kind words to Mary.Similar opinion? Write a review on ieatwords.com.au!
ChopperSydney
- NSW, Sydney
- Verified customer
Chassis issues
I have had a Blackseries Delta for 4years and finally found the time do a long planned trip across the Simpson Desert with the family. The chassis snapped in the middle of the desert. I had to leave the trailer in the desert and continue out of the desert for safety reasons. I notified Blackseries without any real concern or any help what so ever. If you have a Blackseries camper check the suspension coils for being cut to size with a grinder and the rear section of chassis for metal fatigue fractures. Thanks Blackseries for the worst experiences ever!!
1 comment
Black S.GIC
Hi Chopper
I am sorry to hear that you have had a very unusual issue with your camper trailer. can you please contact me on my email address: [email protected] with you best contact details ... Read more
as well as what steps you have taken in contacting the warranty department, as we need to investigate what has happened?Similar opinion? Write a review on ieatwords.com.au!
TwolegstwodogsGerringong
- 2 reviews
- 1 like
- NSW, Sydney
- Verified customer
If you're a single traveller, the Dominator is pretty good...
Mary, from Sydney showroom is wonderful. There was some delay with me picking up the Dominator initially, which meant I had to cancel a trip away with friends. Did the 'trial run' from South Coast New South Wales up to Far North Queensland in January this year. To say that the annex is a proverbial pain in the **** is an understatement! If you are a single traveller, and you're trying to put up the annex in the heat - forget it! They said it's easy enough for one person to erect the annex - it isn't! The annex weighs approx 42kgs! It was such a...Read more
horror having to unload it every time I stopped, I ended up packing it up and sending it back via a parcel delivery service - which cost me over $200! An option for a 'summer' light material (like that of a fold out marquee) would be helpful. I've had no after sales contact. The main frame for the tent (in the camper) is warped, which meant it was difficult to get up, and I was never able to get the tent to be 'flush'. The internal lights have been dodgy. Every time I want to use the kitchen, I have to use a screwdriver to push one of the drawers in so that it slides out.Similar opinion? Write a review on ieatwords.com.au!
Troy DGladstone
- NSW, Sydney
- Verified customer
Amazing camper trailer
Very happy with purchase!! Very easy to set up and put down! Perfect size for our family!! Would highly recommend! Had couple of small issues but they were corrected instantly! Very happy customers!
1 comment
Black S.GIC
Hi Troy D
Thank you for the great review and your feedback. Everyone at Black Series appreciates it.... Read more
Cheers and Happy Camping Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
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Black S.GIC
Hi Bryan
Thank you for sharing your purchase experience thus far. We at Black Series take great pride in our service.
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