injured over 3 years ago initially treated terribly till collapsed now mental disease new case worker Rachel brilliant GIOchanged case worker to jacqui terrible treats you like a slave her many lies and NO Care shocking GIO more mental now

Equip yourself with a good team of doctors and lawyers if you happen to have GIO as your employer’s WorkCover. Especially if you have psychological injury.

They are manipulative, abusive and would use any means to get you off their books. They breached confidentiality by doing unlawful covert investigation, asking people in my social circles who had no idea about my psychological condition.

They cherry pick their own IME reports.

Their conduct has aggravated my condition to a point I’ve made multiple suicide attempts.

Please be vary of GIO business insurance. Easy to take up, but hard to cancel. They keep charging me despite cancelling in Aug 2018 and get charged again in Nov 2018. Very unprofessional.

I have about 20 of my cousins and friends will cancel the insurance with you I've been waiting for 2 months for my claim just because I'm new to the insurance you guys took to investigation and asking me for a lot of my privacy. I will never come back to you unless this is sorted and 20 people waiting for this claim as well if it goes bad they gonna cancel.

Physical pain from ruptured tenant requires surgery & recovery time with physiotherapy & other treatment along with checking progress for reliable feedback for the case worker to aid & support the whole process. But if the caseworker is advised the injury is the worst the surgeon ever encountered with no chance of recovery & permanently disfigured body.
The GIO set up appointments with different rehab providers who are trained to see a liability instead of a tormented man who has lost the joy at 40 & then his wife & house.

After we gave a bad comment re our claim, they finally review and do their act right this time which we appreciated. They resend their people to review our case then they approved our claim with promptly. We were about to considered to move to different insurer. With the experience that we have got and after explaining to them that we had been insure to different insurer and never had claim before and that we didn't want this thing happened to us which make us have to close our business few days it was really inconvenience. At least they resolved out problem. Thanking you for acting promptly. Then now we can have trust in insured it with gio.

I spoke with Jasmine this morning from Business Insurance Claims and can honestly say she was amazing, made me feel completely at ease after a stressful incident. She completely turned my experience around and I am really happy with the service she provided. Fast, efficient & lovely to deal with.