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Reviews

4.7

2,021 reviews
5
(1,745)
4
(134)
3
(5)
2
(21)
1
(116)
  • Transparency
    4.8 (1,176)
  • Rates and Fees
    4.5 (889)
  • Timeliness
    4.8 (882)
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Reviewer Photos & Videos

BRUNO M.

BRUNO M.South East Queensland, QLD

the online tax lodgement is useless

published

used the online self lodgment system, was asked some useless question by an anonymous person just to delay my return being lodged, in the end it was left as "reviewing" and left unlodged with the ATO for almost 2 weeks. was charged $59 and my tax return never got lodged and just to rub salt into the wound they charged my credit card twice. My questions never got answered and my refund went unlodged., I got my money refunded through my credit card company and went elsewhere. Totally wasted my time with H&R Block, useless company. AVOID



Andy92

Andy92Perth, WA

Great business

published

They have very helpful staff plus i got a great return on my tax. It was super easy to get an appointment with the fact that they have extended opening hours. It was a really comfortable office too.

Outstanding no-frills service!

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I have been doing my tax returns with H&R Block for 5 years. I have received professional service throughout that time for my work & investing activities. They are affordable, have flexible hours & ensure I get the best tax refund possible.

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ArtW

ArtWMacArthur 2904, ACT

Excellent service with understanding.

published

Frances P saw me at short notice and processed and submitted the return promptly. No fuss; all was done professionally and in a friendly manner. I am happy to recommend her and this company.



Sue

SuePerth, WA

Great service all round

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Professional service in a timely and competent manner. Only criticisms is that office could be more private with partitions and a coffee and water machine would be great. However the rest was fine as usual.

Great service no fuss

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Easy and stress free experience with a really knowledgeable accountant who explained all aspects clearly and concisely. Could not recommend the Browns Plains office more. Thanks so much, I'll be back next year

Personal and Professional

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We were impressed by the professional and personal manner of the consultant who explained all terminology in a clear and accurate manner.We have used H and R Block for 20+ years and all representatives have gone out of their way to advise and help us in taxation /monetary matters

Great services

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H&R block have been my go to Tax people. They have a firm understanding and sit with you to ensure all corners are explored to get the maximum refund possible.

John B.

John B.Sydney, NSW

A jotting or two on the finalising of my tax return.

published

I have been using H&R Block, Spring Street, Bondi Junction for some years now with Sayan, and that must carry its own commendation. Overall, it was a pleasant experience meeting Donna ---. I learned about new tax rules obtaining, but would have appreciated a little more time in the office. No suggestions were made as to how to save on personal income tax, a bit of a disappointment -- if indeed such can be achieved in my circumstance.

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Louie

LouieVictoria

  • Verified customer

Time that suited

published

Easy to get a day and time online that suited,Good friendly staff that are there to help get the best possible result on tax return, highly recommend H&R block for your tax returns

Nicki H.

Nicki H.Perth, WA

Great peace of mind knowing I was getting the best service for my situation.

published

I felt the tax consultant knew exactly what she was doing and worked towards getting the best refund she could for me. She also gave me tips for keeping records for next years return.

Irene

IreneSouth East Queensland, QLD

Very efficient and staff made me feel at ease

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The staff at H&R block were friendly and were really great in finalising taxes. And offering good advice or options on how best to finalise things. And also the appointment time they were really flexible

Claudia C.

Claudia C.Perth, WA

Good efficient service.

published

Good customer service. The staff are very knowledgeable and interested. The facilities are well located and comfortable. my taxes were done quickly but thoroughly and I was able to get an appointment very easily.

Sarah Powers

Sarah PowersGreater Melbourne (Metropolitan), VIC

Wish I'd used them earlier

published

I have used H&R Block Oakleigh for two years now and I wish I had used them earlier. They are friendly and very efficient. I would recommend them to everyone.

merewether

merewetherAU

  • 2 reviews
  • 1 like

Informative consultant

published

The consultant that completed my tax return was both informative and efficient. He outlined what I was entitled to claim, and he went about it in a friendly manner. He also provided a figure I should receive. Job well done.

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Excellent customer service

published

Customer service excellent, staff are supportive and friendly, most importantly you enter the office someone comes and welcome you, my appointment was at 1.30pm but i arrived early, i was attended with no issues, i didn't have to wait for my appointment time. Thank you so much

Fiona

Fiona

  • 2 reviews

Excellent customer service

published

Excellent customer service and ability to explain ways to maximise my tax. The ability to make appointments when it suited me and the ease at which we were able to discuss my tax returns.

MAC

MACGreater Melbourne (Outer), VIC

Very happy

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Friendly professional service. I was able to make a convenient appointment with the accountant of my choice. Trish is terrific and knowledgable and I am extremely happy with the service.

Amazing service

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Zora was understanding and put my mind at ease. The service was quick and I felt very well looked after. She did an amazing job where I would have struggled. Thank- you so much for looking after me so nicely.

will not go anywhere else!

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I am exceptionally happy with Heather and her assistance she gives me each year I have no negative feedback what so ever with anything
I have recommended many friends and family to the Ingleburn office for their tax to be done

Page 4 of 102
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Questions & Answers

Sidney M.

Sidney M.asked

Is it cheaper to do your tax online here through H&R Block or go into their offices.

1 answer
thierry.auffrait
thierry.auffrait

Doing it online is cheaper, but the charges at H&R are deducted from the taxes of the following year.

JULIE

JULIEasked

I have not done my tax returns for quite a few years am I better to go to the tax office or is this so you can help me with?

2 answers
Rosamund Innes
Rosamund Innes

I found this company very helpful I would rate this as a 4.9 star

Barry
Barry

Julie, I found H&R Block excellent in submitting my multiple year tax returns. Hope this helps you in your decision

Damian

Damianasked

How much do they charge for a standard, uncomplicated individual tax return?

1 answer
Jamie
Jamie

Hi Damian, i was charged $139 for my tax return, which i will claim back next year. Well worth it considering how easy it was.

Get an answer from our members and H&R Block representatives

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