Hansa C7 Questions & Answers

Hi Shirley,

Thank you for your enquiry.

We have forwarded a private message with all the information you require.

If you have any further questions, please do not hesitate to contact us on 1800 426 722.

Kind Regards,
The Hansa Team :-)

Hi Peter,

Thank you for your enquiry.

Our C7 chipper retails for $2,995.00 including GST.

If you require assistance in locating your nearest Hansa dealer please do not hesitate to contact us on 1800 426 722.

Kind Regards,
The Hansa Team

Hi Keatings, Mark is right, you can get your blades sharpened and it is quite affordable. For you to be going through blades that quick and the anvil needing replacement you must be putting through small stones or something similar (grit or sand) when picking up the palms from the ground. We sell hundreds of sets of blades a year but i could count the fingers on one hand the amount of anvils we sell a year.
You cannot sharpen the anvil as this will increase the gap between the blade and the angle too much. Turn it around 180 degrees and use but under normal working conditions this should last you at least 3 years.

Hi Tgee,
Thank you for contact us in office yesterday.
We hope the information provided was of assistance.
If we are able to assist any further, please do not hesitate to contact us on 1800 426 722.
Kind Regards,
The Hansa Team

Hi Bill,
Apologies for our delayed response.

Please feel free to contact me on 1800 426 722 between 8:30 am to 4:30 pm Monday to Friday and I will be more that pleased to assist with your enquiry.

Kind Regards,
Coriena

Hi Singam,

Thank you for your enquiry.

Our C7 chipper is driven by 2 x A21 V-Belts.

Kind Regards,
The Hansa Team

Hi Paul,

There are a few contributing factors which may cause belt failure on your machine, these are:

- Over / under tensioning;
- Machine overload;
- Pulley misalignment;
- Idler wheel seized;
- Interference within the belt drive itself.

It is critical to ensure when tensioning your new belts, that you always ensure they are engaged with 1 turn of tension, this detailed on page 12 of our C7 Operations, Maintenance and Safety Manual.

If you require a copy of the above manual, please do not hesitate to email us at [email protected] and we can arrange to forward either a copy via email or by mail.

Hi Ian,
It is recommended the maximum chipping capacity of any material processed through our C7 chipper is 70 mm. The drier the material e.g. Hardwood, the harder wearing on your blades. We would also suggest where possible varying the load and substance of materials processed through your machine to guarantee ultimate results and minimise wear and tear on your machine.

Hi Ian,

Our C7 design is catered to sufficiently cope with the processing fibrous textured materials.

As Toitoi and flax are somewhat similar in texture, as long as the machine's cutting surface positioning and the sharpness of blades are maintained in accordance with manufacturer standards you shouldn't experience any major issues.

Please note: The resultant mulch may appear quite stringy and if similar materials are continuously processed without variation, e.g. string and fibrous, you may experience some minor jamming. As a preventative action we would suggest to vary materials being processed to assist in keeping the system cleared.

Some additional helpful tips when processing fibrous materials are:

- It may assist to set the anvil slightly closer than usual.
- Hold the flax together tightly as a bundle and feed it like a stick.
- Shuffle the bundle in and out so that just a little gets sheared off the end at a time, this helps to shear and cut the flax against the anvil instead of allowing the rotor to pull strips through.

In relation to your question on the processing of Jasmine, we don't foresee any real issues in this as we've had people report processing similar i.e. Ivy. Again it would be recommended as above to vary the materials being processed.

If we can assist any further please let us know.

Hi WWW,

The pulley set up on your machine is a standard bi-loc pulley arrangement in which the bush and pulley are tapered to lock in place once secured.

To set in position, align the rotor pulley with the engine pulley so that they run true.

We hope the above information assists with your enquiry.

Hi Jenda,

Our sincere apologies for our non-response. We were experiencing some technical difficulties approximately a month ago which may have been the contributing factor in our non-receipt of your enquiry at the time.

In response to your enquiry regarding a cover for your C7, unfortunately we currently do not sell protective covers for our machines, however we do believe that these would be a viable accessory option for our lifestyle range and are currently investing options to make available in the future.

Kind Regards,
Hansa Products Pty Ltd

Hi James, sorry to hear that you are having issues with the motor. The most likely cause is either the engine oil level is too low or a faulty oil sensor. First step would be to check the engine oil level and if the level is correct then unplug the yellow oil sensor. If it runs normally then this would indicate that the oil sensor needs to be replaced.

Hi Cupper, the Hansa C7 is fitted with a Honda GX200 - 6.5hp engine. The chipper comes with an extended warranty when the purchase is registered with us - four year warranty on the Honda engine, and a two year warranty on the chipper.

Hi Aussie, to replace the belts, remove the four engine mounting bolts and slide the engine away from the chipper to allow clearance to replace the belts. Install the new belts and re-bolt the engine.
Please feel free to contact us by phone or email if you require further information or assistance, or if you require a copy of the Operation and Maintenance Manual.

Hi Snap, the Hansa C7 is fitted with a Honda GX200 6.5hp engine. The chipper is equipped with a very heavy fly wheel which holds momentum and inertia, and adds to the power of the cutting action.