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WhiterabbitSydney, NSW
- 4 reviews
Always check your receipt - prices wrong
Lost count of the number of times I had to get refund due to items scanned at wrong price. It’s definitely not human error but computer POS pricing discrepancies and prices not updated correctly. Today they had capsicums at $3.99 kg but they were scanned as $3.99 each. If you buy 1 capsicum it will come to $3.99. Buy 2 and it will be $8.00. I can go on and on. It’s the products on special that have the most pricing issues.
1 comment
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PatrickSydney, NSW
Non acceptance of cash
No complaints about Harris Farm But you might like to check the legality of your refusal to accept cash in payment from your customers. Cash is ‘Legal Tender‘ and under the Currency Act you as the vendor, are obliged to accept payment that is legally tendered.
3 comments
Angus H.Harris Farm Markets
Hi Patrick, thank you for your enquiry. The decision to stop accepting cash at registers is one of a range of operational decisions that have been made and will continue to be made as this situation e... Read more
volves. Our primary interest is protecting the health and safety of our team and ensuring that we are able to continue to serve our customers in a safe environment. Thank you again for reaching out to us.
Thanks- I understand. The other good thing is that the staff don’t have to handle those receipts which in bulk can be very toxic. They now wear gloves! Good luck and thanks. Patrivk
Angus H.Harris Farm Markets
Thanks Patrick
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A beautiful sight
We have shopped online a lot, but receiving everything beautifully boxed and bag free was wonderful! I particularly liked the selection, beautiful meat and gourmet treats as well as all the staples. Harris Farms will be our shop of choice going forward.
1 comment
Angus H.Harris Farm Markets
Thanks, Gail!!!
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vin.belle
- 3 reviews
Standards have dropped
Ever since the change of ownership the standards in this particular store have dropped. The service in the deli department is shocking - nobody knows the products or where anything is and there is a different trainee almost every day. The floor is always dirty with vegetables scraps. They have kept the previous owner's name at the front but have not kept up with their reputation and high quality of service. It's not a delight to shop there any more.
1 comment
Angus H.Harris Farm Markets
Hi Vin.belle,
We're disappointed to learn of your feedback. We will raise this to the relevant store to focus on as areas of improvement as this is certainly not the service and quality we wish to be providing. ... Read more
Kind regards, Rachena Customer Service CoordinatorSimilar opinion? Write a review on ieatwords.com.au!
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Angus H.Harris Farm Markets
Hi there,
bout being more wary of these errors in future, and will also investigate the POS pricing discrepancies.Thank you for your feedback. I'm sorry to hear you were overcharged at our Leichhardt store. Your feedback has been escalated to Leichhardt's management team, who will be speaking to staff a... Read more