We were ordering snacks for the office. Over several months we had many various issues with overcharging, not delivering, poor customer service, mouldy products. I just got sick of it and cancelled it.

Avoid them at all costs. If you provide them your credit card details they will continue to charge you and send you boxes past the duration you intended to buy. They continue to charge every week. On their website there is nowhere to cancel the subscription only to cancel “future deliveries”. I will be writing a formal complaint to the Department of Fair Trading and the ACCC.

I understand you have to ask for credit card details when making account, but when you make an account it automatically charges you before you get a chance to agree to your first order. And there is no where to cancel your full membership and account. I've heard bad reviews and heard about your crap customer service, so I'm not looking forward to this. But I will constantly be on you until you just cancel my membership. I don't want to deal with your company. Sketchy and take your money and you cannot get out of it, they even say cancel at any time, and you CAN'T. Do not bother until they get their act together.

When it says ORDER CONFIRMATION and TRANSACTION NUMBER - they don't give you a transaction number.

So, $2 for a snack packet is pretty good if you're getting an uncommon variety of goodies and to be fair there were a couple of nice packs in my intro box, but really the portions are just TOO small. The Goji berry and dried banana one was pretty good and there was another one with white chocolate and apricot balls, but I struggled to see how that is evern worth two bucks givne the size. The "Latin Swing" box is simply an insult to one's intelligence, a few almonds, macadamias and beer nuts!!!

Again it's not the content quality but the quantity I have a serious issue with.

I receivedy first harvest box to avoid 3 pm chocolate time :) its fantastic great portion control tasty too ! highly recommended.

I have received one box per week for the past three weeks and have found each snack to be delish. The mixes are colourful, fresh and tasty. The presentation is always great and the excitement of opening the box each week and discovering the new mixes makes the experience even better.

Good marketing concept - suits those time-poor, grab & run type. At $50/kg compare with pick your own from
$5 to $20/kg from health food shops.

I just got my first Harvest Box and I'm impressed. I was a bit concerned when it arrived two days later than expected, but I'm inclined to suspect Australia Post is responsible for this. I just tried the breakfast bars and they were insanely good. When you consider there are four portions for $7.95, it's not expensive. Think of how many people grab a snack in a work day that costs at least $2, not to mention how unhealthy a lot of 'convenience' foods are? This couldn't be more convenient.
Convenient & healthy

I love receiving these in the mail! They are perfect SNACK size, these are not meant to be meal sized.. I have always received my deliveries on time, emails if my payments have not gone through and have not been charged for items that haven't been received. All in all my experience has been excellent and I'd definitely recommend to my family and friends.
Excellent variety, good value for money

The box arrives on time. The portion sizes are perfect. I dont understand why people would say this product is over priced. The whole box is $7.95. That's less than $2 per portion and I can only eat 1 or 2 per day. A chocolate bar costs more than that.

My work collegue and I purchased a Harvest Box each. We waited all day on the specified delivery day, and nothing ever came. We are both disappointed and needless to say- have cancelled subsequent orders so that we are not charged each week for nothing. We have contacted customer service but have not received a reply as yet.

Paid for nothing.

I purchased a few intro offer vouchers through living social
Purchased, paid for....and nothing....
Frequent enquiries to their office...with the same generic response..not actually answering, trying to fulfill the order.
So much for attempts to go healthy
They could learn a lot from companies like Dominoes about customer service

Maybe it is testy, but the box is too small! Really small! Like a post card. Maybe because of this - you could not find the weight of it anywhere. Also, the company put pending transaction and holding your money for a long time even after you cancel all future deliveries. I bought this box at Scoopon for $1, but the company holding $7.95 of my money for 9 days already! Wow, it is crazy! I sent them 3 letters and every time they are telling me that it is ok and they will not charge me. But they are still holding my funds like a pending transaction in my bank. I bought 1 box to try for $1 so why they are holding $7.95 all this time?

Tiny, small. Pending transaction for the future even you are not going to buy it.