Value for Money
4.0 (10,762)
Timely DeliveryYes (9,895) · No (710)

Reviews

15,464 reviews
Jeff D.
Jeff D. Greater Melbourne (Metropolitan), VIC

Handy if you can’t cook

Food is fresh. Recipes are easy to follow and we are sampling cuisines that I wouldn’t normally try. It is also good for portion control.

Green
Green South East Queensland, QLD

Convenient & cost effective

I find Hello Fresh convenient, I only have 3 meals delivered & Wednesday is my delivery date so I can decide when I have them during the week . I enjoy the change & variety, it is important to view & change meals to suit your palette. Delivery times can be inconsistent & on occasions I've had the incorrect receipe card or missing additives but I can usually make it work . All meals are on the link should this occur.
I'm monitoring the cost to see if this is a more cost effective way to cut overheads each week .

Emily
Emily Metropolitan Adelaide, SA

HelloFresh has got me loving to cook again

Couldn’t be happier and feeling good thank you HelloFresh for easy prep meals without the thinking

Catherine
Catherine Greater Melbourne (Metropolitan), VIC

Fun and easy to prepare. Tasty meal with good fresh ingredients!

Enjoy convenience and fresh ingredients. Fun to share the preparation of our meal. Good clear instructions. Tasty meals.



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John N.
John N. Hunter Region, NSW · 108 posts

Don't give them a credit card, or they will bill you forever!

If you forget to order your meals, they will keep billing your credit card forever, and furthermore, won't even give you a Credit for future meals, even if you ask themnicely for a partial refund. Make sure you either use PayPal or a pre-paid Credit Card. Also, it's always better to sign up as a NEW customer than remain as a loyal one, there are 80% off offers for new customers only, and there are no discounts for loyalty with Hellofresh!

HelloFresh
HelloFresh · 
John N.
John N. · 

Already did all that. Your Phillipines-based staff are useless and didn't help whatsoever, nor did they give me any courtesy Discounts like I asked. Much Easier just to cancel and sign up with a new email and get 80% off! Which is what I did..

Kerrie S.
Kerrie S. Greater Melbourne (Outer), VIC

Convenient and Tasty

Hello Fresh is so convenient for my busy schedule. Quick and easy to cook and always tasty.

Jan. W.
Jan. W. Metropolitan Adelaide, SA · 2 posts

Great tasting food, easy instructions.

Really tasty meals with nearly all ingredients provided i.e. may have to provide oil, vinegar etc. Not had one meal that I haven't enjoyed. You still have to do the cooking but it's not difficult & the end result is pretty impressive! It's not diet food by the way.

Peter
Peter Wheatbelt, WA · 2 posts

Excellent Meal Choices

Every meal has been a winner. Tasty, fresh and plenty of variety.

Ann
Ann Central West, NSW

Meals always delicious and ingredients are fresh.

The ingredients are very fresh and the recipes are easy to follow with clear instructions. All the meals we have received so far have been very tasty.

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Jasmin
Jasmin Central Queensland, QLD · 2 posts

A great way to spice up dinner time!

I have extremely fussy eaters in my household and hello fresh has been a life saver for me! It’s tasty, different, healthy and fun to cook.

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HelloFreshAreFlogs
HelloFreshAreFlogs Metropolitan Adelaide, SA · 2 posts

Cancelled my first order without notification

Did not notify me that they tried to take payment and did not notify me that my payment was unsuccessful and then did not notify me that they had simply cancelled my first order, so I cancelled my subscription. Terrible communication. Will never recommend this and will never subscribe to this.

HelloFresh
HelloFresh · 
HelloFreshAreFlogs
HelloFreshAreFlogs · 

I’ve already called your customer service and they didn’t offer anything in the way of a solution just a pathetic “hope you order again next week”

Helen Thompson
Helen Thompson Mid West, WA

My second box, so far all good

My second box so far all good with ingredients maybe the burger buns could of been packed better

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Cathy D
Cathy D Sydney, NSW · 2 posts

Great food and no shopping!

Very easy to follow recipes! Food is delicious. Home delivery very convenient.

Zoe
Zoe Greater Melbourne (Inner), VIC · 5 posts

Really enjoying so far

Really so helpful to have fresh goods delivered to your door with a plan of what and how to make it. Really enjoying so far. Would love to have more options for dairy free, gluten free and canola oil free

Nell6743
Nell6743 Central West, NSW · 3 posts

Makes life easier for a full time working Mum

The quality of food is good, and I enjoy it… my kids are a bit fussier though so menu a bit limited for us- so I only do a couple of meals a week.

Chris
Chris Wide Bay-Burnett, QLD · 3 posts

Enjoying the food.

Switched from another supplier.Had a few issues with delivery but we're solved. So far what I have cooked has been tasty and easy to prepare.

Lyn
Lyn Western Australia

Clean Fridge

I love the way my fridge is empty at the end of the week with no soft or off vegies left. I wrote asking that you reward loyalty. I've been ordering HF regularly without breaking and rejoining. I did get a quick note back to say I was to "look out" for a surprise in my box, but this didn't happen. My point was HF rewards new customers....how about some sort of reward for the loyal ones?

Leyla
Leyla Metropolitan Adelaide, SA · 2 posts

Good veg recipes but overpriced

Good and various balanced recipes. Good quality-price when the discounts apply.

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Newby
Newby

A new experience

. One cucumber …a third rotten. Unable to find gluten free meals. Baked vegetables and baby spinach very prevalent. Meals very tasty.

Tania
Tania Murrumbidgee Region, NSW · 6 posts

Makes life easy

great choices, taste wonderful, easy instructions, and most of all saves worrying what to cook and most of all saves money

Tony V
Tony V Sydney, NSW · 6 posts

Vegetables poor quality

I was subscribed for 2 deliveries and within these the onion and zucinni were definitely out of date - I used mine instead and binned theirs. I’m no longer subscribed.

HelloFresh
HelloFresh · 
Edie
Edie Greater Melbourne (Inner), VIC · 2 posts

Best decision ever

Our family have been using Hello Fresh for at least 4 years now. We love the variety, the options as we still have choice and the fact we do not have to go shopping! It has made life so much easier, as I now need to only buy a few items at the supermarket, rather than do a big shop. It also takes the thinking out of what to make for dinner. My family is a huge fan and always enjoys the meals. Also, the options have improved over the years, so if it has been a while since you have tried Hello Fresh, then try it again.

Gail
Gail

Very handy, yummy meals no thinking!

The meals are really tasty and fairly easy to prepare. Sometimes though the produce is a little sad.

Kelly
Kelly Sydney, NSW

Excellent food easy cook instructions

good value for both time and money also tasty foods and ideas I would not have thought of

Madeline
Madeline Northern Region, NSW · 41 posts

Plastic found in Hellofresh packaging!!

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Madeline C.
Madeline C. · 28 posts

Foreign object found in packaging!! Avoid this food service!

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Madeline C.
Madeline C. · 

Still nothing from hellofresh! Slater and Gordon and ACA have been contacted.

Madeline C.
Madeline C. · 

Tell Hannah in management she owes me a $60 credit I got for recommending the terrible hellofresh.

Madeline C.
Madeline C. · 

You snakes changed my account details including my email address so I couldn’t retrieve any emails to accept my credits. People, this company is the definition of dodgy!! Avoid!!

Danica
Danica Perth, WA

Perfect for busy days.

Allows me to cook dinner on busy weeknights without the pressure of menu planning and food shopping on the weekends.

Kylie
Kylie

Convenient

2 people in household, we work 6 days a week. I find the hassle is taken out of what to cook for dinner with HelloFresh as everything is provided and its easy! I do however, find the recipes repetitive. It is cost effective in today's financial world and it is good and healthy and easy to cook. The quantity for 2 is more than enough. If I have to skip a week due to external factors, I do miss it!! More rewards for long term customers would be an incentive as there are so many new competitors on the market.

Kez
Kez Sydney, NSW · 3 posts

Love it! Can't wait for every 2nd Thursday & my Hello Fresh delivery.

Ann C.
Ann C. Perth, WA

Love the ease of quick meal preparation.

Usually great. Sometimes missing ingredients. Like most ingredients and couscous!

Honest R.
Honest R. Greater Melbourne (Inner), VIC

Good Food, Horrible Contract.

The quality of the food is indisputable - fresh vegetables, excellent meat, all conveniently packaged for easy cooking. However, my encounter with HelloFresh has been far from satisfactory. I became aware of HelloFresh through a promotional offer while purchasing concert tickets on Ticketek. I was then redirected to HelloFresh, where I was offered a $200 discount on my first meal. As a minor, I was unknowingly locked into a contract, billed $99.99 and subsequently $70 for meals I never ordered. The impression given was of a one-time, trial offer. To my dismay, without providing my card details, I discovered funds had been withdrawn from my account at 1:27 am immediately after my payday. This is unacceptable.

HelloFresh
HelloFresh · 
Preethi Raj T.
Preethi Raj T. Sydney, NSW

Was sent wrong meals which was not even replaced

I had ordered vegetarian meals but got non vegetarian meals instead. When I called them, was told that meals can't be replaced nor the money can be refunded . Waste of money for me.

zox
zox · 2 posts

So good so far

Have ordered more than 10 boxes so far and met my expectations, highly recommended!

Robbie
Robbie · 2 posts

Very fresh and delicious

All items are really fresh and recipes are delicious and I have enjoyed preparing them.

Lisa L.
Lisa L.

Obsessed with Hello Fresh

Literally we did without it for one week and the annoyance I felt about needing to go to the grocery store multiple times absolutely did my head in. I will never go without.

Brenda F.
Brenda F. · 2 posts

So easy and takes away the stress of having to organise 'What is for Dinner?'

We ordered for 4 serves, feeds 5 in our family, so generous size meals. So easy to follow recipes, and easy cooking methods. Everything included. And it never get boring.

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Elsa Auer
Elsa Auer

lovely meals for a change

Food is tasty and servings are generous! My husband is just not happy with all the washing up- seem to use lots more dishes than we normally have!

Kerry L
Kerry L Goulburn Valley, VIC · 2 posts

Well thought out meals

Haven’t had a meal we haven’t liked yet, very happy.

Kamila P.
Kamila P.

Truly tasty and simple

All recipes we’ve tried were restaurant quality. I truly love the combos and spices used so much.

Leona B.
Leona B. Greater Melbourne (Outer), VIC

Healthy and convenient

Great variety, healthy and easy to follow recipes. So easy to have just the right amount of ingredients delivered to my doorstep. Overall, extremely happy so far.

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