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Reviewer Photos & Videos
ZoeyNorth Queensland, QLD
Absolutely perfect
I am obsessed with the different variety of meals, I love how easy it is to know make a decision on what’s for dinner and the step by step means my kids get in the kitchen and cook instead of just myself or their dad.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Gazza
- 2 reviews
It’s an easy option for my lifestyle
I like that everything is there to use, no waste. The meals are very tasty and the menu is so easy to use. A dish washer helps as you tend to use a lot of dishes in the beginning however after a while you prepare, wash and cook in a timely manner. I love it.
1 comment
Kathryn L.HelloFresh
Hi Gazza,
Thank you for taking the time to review us!... Read more
We're so happy that your HelloFresh experience has been five-star worthy. Don't forget to let our Chefs know which meals you're loving by rating your recipes each week! That way we can ensure to bring back those customer favourites from time to time. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Good value, delicious meals
Really like hello fresh and think the meals are tasty, the quality of ingredients is high and never really had issues with delivery. Better than other food delivery services in my opinion! Really happy made the switch over.
1 comment
Kathryn L.HelloFresh
Hi Amy,
Wow, we’re blushing over here - thank you so much for the kind words!... Read more
We love hearing that our yummy boxes are working for your household. Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Find out how HelloFresh compares to other Food Delivery Services
Know better, choose better.
RoshSydney, NSW
Perfect, simple and tasty
Not only is hello fresh super tasty but it’s also extremely simple. All the recipes are super easy to follow and the amount of food u get will always fill you. I always have left overs.
Couldn’t live without it!
1 comment
Kathryn L.HelloFresh
Hi Rosh,
Thank you so much for sharing your lovely review!... Read more
At HelloFresh, we're all about making dinner time fuss-free and less-stress. To hear that we're making this a reality for you is just music to our ears! Remember you can always let our Chefs know what you'd love more/less of in the feedback section for each week on your account online! That way we can ensure to bring back those customer favourites from time to time. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
LouisePerth, WA
HIGH QUALITY PRODUCTS
We are absolutely delighted with the quality of the food we have received. The freshness, variety and different recipes are amazing. We are two adults and find that each time, we have a full serve left, or half each for a light meal. Easy to prepare and extremely tasty.
1 comment
Kathryn L.HelloFresh
Hi Louise,
Thank you so much for sharing your review with us!... Read more
We love hearing that our yummy boxes are working for your household. Remember you can always let our Chefs know what you'd love more/less of in the feedback section for each week on your account online! That way we can ensure to bring back those customer favourites from time to time. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Judy
- 2 reviews
Amazing food
Great variety and an excellent product. A lot of the food I would say restaurant quality. Very happy with the product and feel it is quite good value for money.
1 comment
Kathryn L.HelloFresh
Hi Judy,
Thank you for sharing your lovely review!... Read more
We love hearing that our yummy boxes are working for your household. If there's anything we can do to squeeze out that extra star, please do let us know - we love hearing our customer's suggestions on how we can improve. After all, you're what we're here for! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
EsbeSouth East Queensland, QLD
Good Quality
We have been using Hello Fresh for only 6 weeks or so and find the quality very good the one thing we have found tho and this is the only reason I have rated 4 and not 5 is that the portions have got that little bit smaller for the last 3 weeks. Don’t know if this is an intentional or not?
1 comment
Kathryn L.HelloFresh
Hi Esbe,
Thank you for taking the time to review us!... Read more
It's great to hear that our yummy boxes are working for your household. We are sorry to hear you've found the portion sizes a little small over the last three weeks! In addition to our meals being healthy and delicious, they are also portion controlled. The amount of each ingredient is carefully selected to fit with each individual recipe and the cooking method of the dish, and is ample according to the Australian Dietary Guidelines. If you've cooked up one of our dishes and would like to share your thoughts, please rate the recipe on the website or app with as much detail as possible in the comments. This goes directly to the culinary team who will be most grateful and will use the feedback to help improve the dish to better suit our customers' needs! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Cathy53Greater Melbourne (Metropolitan), VIC
Loving the variety
We are enjoying the variety of meals that we are now cooking together! Every meal has been tasty and different with a good use of vegetables. It’s great not having to think what’s for dinner the choice has already been made. My only criticism is that there is a lot of packaging. Could we recycle the box, cool packs and insulated bags?
1 comment
Kathryn L.HelloFresh
Hi Cathy,
Thank you for taking the time to review us!... Read more
It's great to hear you're loving our delicious recipes. Thank you for raising your concerns regarding our packaging. Packaging can be a challenge because as a service based on convenience, it's our job to ensure your produce arrives fresh and safe to consume. The boxes can go in your regular recycling bin, our ice pack packaging can be recycled as soft plastics - simply dispose of the water based gel and drop of at your closest REDcycle point. We're currently trialling a new cool pouch which can also be recycled at REDcycle - this is the silver cool pouch. If you're still receiving the white, corn-based cool pouch, this can be popped into general waste and will break down in landfill without releasing any nasties! If you would like more information on what to do with your packaging, please get in touch with our Customer Care Team or visit support.hellofresh.com.au to find out more. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
JennySouth East Queensland, QLD
Easy, convenient and tasty!
The recipes are easy to follow and so tasty! Super convenient for me as I don’t need to stress about what to cook for dinner each night. I have even been eating a lot more vegetarian meals because they are so good!
1 comment
Kathryn L.HelloFresh
Hi Jenny,
Thank you for your lovely review!... Read more
It's great to hear that our fuss-free recipes are making those "what's for dinner?" decisions a breeze. If there's anything we can do to squeeze out that extra star, please do let us know - we love hearing our customer's suggestions on how we can improve. After all, you're what we're here for! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Find out how HelloFresh compares to other Food Delivery Services
Know better, choose better.
BirdWestern Australia
- 5 reviews
I love it!
I’ve ordered Hello Fresh on and off for a few years now and I keep going back to it. I love how creative they are with their vegetables. The vegetarian meals are fabulous and I’m not a vegetarian
1 comment
Kathryn L.HelloFresh
Hi Bird,
Thank you so much for your lovely review!... Read more
We thank our lucky stars for our loyal customers - to hear that you've been part of the #FreshFam for years brings us more tears (of joy) than cutting onions does! It's really awesome to hear you are learning new skills, creative cooking methods & flavour combinations as you take on cuisines from all over the world. Cooking is our passion, so it is amazing to hear that you have rediscovered yours! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Gretl T.Canberra 2600, ACT
Make weekly dinners so easy
As a family where we both work full time I really appreciate that there are several nights a week where I don’t have to worry about what’s for dinner. I like the variety of recipes and it’s great to try new things that I wouldn’t normally think to cook. I like that there is little to no food wastage however there could be some improvements with packaging. Overall, I am very impressed with Hello Fresh.
1 comment
Kathryn L.HelloFresh
Hi Gretl,
Thank you for taking the time to review us!... Read more
It's great to hear that our fuss-free recipes are making those "what's for dinner?" decisions a breeze. Thank you for raising your concerns with us regarding our packaging. Packaging can be a challenge as we want to uphold the highest standard of food safety and quality for our customers. We have continually been testing which veggies can make the trip to your door without being packaged and have made amazing progress so far. For those ingredients that do require packaging to survive the journey, we are using recyclable and plant-based options wherever possible! We're excited to say that we're cooking up some awesome things here at the HelloFresh HQ in relation to packaging and sustainability, so fingers crossed we'll have more positive announcements soon! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Delicious meals, good variety, takes the guesswork out of dinner.
We have really enjoyed our Hello Fresh experience, particularly when shopping at the supermarket has been challenging. We have been eating a much larger variety of meals, not needing takeaway.
1 comment
Kathryn L.HelloFresh
Hi Melanie,
Thank you for taking the time to review us!... Read more
We're so happy to hear our recipes have been making life that little bit easier - we love taking the stress out of dinner and giving precious time back to our customers. Remember you can always let our Chefs know what you'd love more/less of in the feedback section for each week on your account online! That way we can ensure to bring back those customer favourites from time to time. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Amazing.... absolutely love it
Love HelloFresh it has made dinners and lunches so much easier and convenient for us.. We also love the variety of vegetables and food we get to choose from each week. It’s definitely never boring.
1 comment
Kathryn L.HelloFresh
Hi Alex,
Thank you for taking the time to review us!... Read more
It's great to hear that our fuss-free recipes are making those "what's for dinner?" decisions a breeze. If you ever have any feedback about your dinners, you can always leave comments when you rate each recipe - that goes straight to our Culinary Team and Recipe Developers and they're always keen to hear what our customers want more/less of! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Loxley B.South West, WA
Great Variety of Tasty Meals!
We love Hello Fresh! Very tasty and such a great variety. Not having to think about “what’s for dinner” is so convenient! No waste. Look forward to each weeks meals! Definitely recommend!
1 comment
Kathryn L.HelloFresh
Hi Loxley,
Thank you so much for taking the time to review us!... Read more
We love bringing back inspiration to the kitchen, so it's wonderful that we've helped shake up the dinner deja vu! Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
RuthMid North Coast, NSW
Awesome recipes....
The portions are really generous and we haven't had a recipe yet that we didn't like. I also don't mind the packaging, wherever possible it's recyclable & I rate that very high.
1 comment
Kathryn L.HelloFresh
Hi Ruth,
Thank you so much for the lovely review!... Read more
We love bringing back inspiration to the kitchen, so it's wonderful that we've helped shake up the dinner deja vu! If you ever need a hand with your account or deliveries, our friendly Customer Care Team are available 24 hours a day, 7 days a week and are happy to help! You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Find out how HelloFresh compares to other Food Delivery Services
Know better, choose better.
great idea can't complain about the quality of the ingredients supplied and the recipes they are scrumptious!!,
great idea can't complain about the quality of the ingredients supplied and the recipes they are scrumptious!!,
The only down side is i cant seem to order meals for a family of five so slight adjustments are made and supplementing with store bought meat when required and the sauces will cover the extra meat.
Apart from that small issue the family is very happy and eating a lot better variety.
1 comment
Kathryn L.HelloFresh
Hi Simon,
Thank you so much for your awesome review!... Read more
We are so happy to hear your HelloFresh experience has been five star worthy!! We've passed your comments about feeding more hungry mouth on to the team, hopefully this is something we'll be able to offer in the future! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Perfect for our family - Love it
We have been using Hello Fresh for over a year now and love it. For a family of 6, it takes a lot of the questions and preparation that comes with deciding on dinner every night. The kids love trying new foods and I have a learnt a lot of new tricks and flavours as well. If we could afford to have it every night, we would. The food is always so fresh and if there's ever a problem, customers service helps straight away. Give it a go today
1 comment
Kathryn L.HelloFresh
Hi Rose,
Wow, we’re blushing over here - thank you so much for the kind words!... Read more
It's great to hear that our fuss-free recipes are making those "what's for dinner?" decisions a breeze. Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
A nice change
We only have Hello Fresh for three days a month. It is a pleasant change, though, and I enjoy those days. One thing it has done is to have both me and my wife involved in preparing the meals, rather than jus her normally. Secondly, it has taught us some ideas for when we are preparing meals on non-HF days. Other than occasionally I find the meals easy to prepare, enjoyable and filling. We have been with HF a couple of years and find the recipes are repeating a bit, but generally don't mind that.
1 comment
Kathryn L.HelloFresh
Hi there,
Thank you for taking the time to review us!... Read more
We thank our lucky stars for our loyal customers - to hear that you've been part of the #FreshFam for a whopping two years brings us more tears (of joy) than cutting onions does! Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. If there's anything we can do to squeeze out that extra star, please do let us know - we love hearing our customer's suggestions on how we can improve. After all, you're what we're here for! Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
LizHunter Region, NSW
Great Food
Our meals have been delicious and easy to prepare. Have been able to choose different meals each week to keep our interest and all very tasty. It’s certainly making life easier in this difficult time.
1 comment
Kathryn L.HelloFresh
Hi Liz,
Thank you for taking the time to review us!... Read more
We're so happy to hear our recipes have been making life that little bit easier - we love taking the stress out of dinner and giving precious time back to our customers. Remember you can always let our Chefs know what you'd love more/less of in the feedback section for each week on your account online! That way we can ensure to bring back those customer favourites from time to time. Happy cooking! - KathrynSimilar opinion? Write a review on ieatwords.com.au!
Katherine PaceSydney
- 3 reviews
Hello Fresh - The Best
It is so easy to prepare the Hello Fresh meal kits provided - all recipe instructions are given. There is no food waste also. Both the vegetarian and meat selections are excellent - such tasty recipes. I thoroughly recommend Hello Fresh to all - it is so quick and convenient.
2 comments
Kathryn L.HelloFresh
Hi Katherine,
Thank you so much for sharing your beautiful review online!... Read more
We're really happy to hear our recipes have been a hit for you and very much appreciate your feedback. As a growing business, it's so important to collect this kind of feedback to ensure we're constantly improving our service for our customers - after all, you're the entire reason we're here. Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. Happy cooking! - KathrynHi Kathryn, Keep up the great work - I really love cooking all the HelloFresh recipes.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Gwen J.asked
How long will the lobster ravioli last in the fridge? And can you freeze it?
1 answer
Kathryn L.HelloFresh
Hi Gwen,
Thanks for getting in touch!
You've reached HelloFresh Australia - as delicious as it sounds, we haven't had lobster ravioli on our menu, so we're wondering if you've got in touch from outside Australia?
Please let us know if you need a hand reaching the Customer Care Team wherever you are!
- Kathryn
Sueasked
Hi, thinking of getting this for a family member. She can’t eat onion or garlic- can I see what ingredients are in each meal- so we can order with this in mind.
Thanks
1 answer
Kathryn L.HelloFresh
Hi Sue,
Thanks for getting in touch!
Before selecting each meal, you can view the ingredients list by clicking on the recipe. The full breakdown for any sauces, spice blends or pastes can always be find ahead of time by checking hellofresh.com.au/foodinfo. All of our ingredients are generally packaged separately, and could easily be substituted for alternative ingredient(s) you have at home if they're not suitable.
However, if the allergen is extremely severe, we wouldn't recommend using HelloFresh as we cannot guarantee our suppliers are producing in allergen free facilities. We do our very best to accommodate our customers’ needs with the highest quality ingredients possible, however, we are still navigating the ins and outs of allergy/dietary specific boxes.
Check out what's on the menu to see if HelloFresh will work for your family member: hellofresh.com.au/menus.
If you have any further questions, please reach out to our Customer Care Team who are available 24/7 and will be more than happy to help! You can reach us via:
- Phone: (02) 8188 8722
- Email: [email protected]
- Live chat: hellofresh.com.au
- Facebook DM: http://fb.com/msg/hellofreshau
Hope this helps!
- Kathryn
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Kathryn L.HelloFresh
Hi Zoey,
Wow, we’re blushing over here - thank you so much for the kind words!... Read more
It makes us so happy to hear that the little ones are getting in on the culinary action! You might have a mini master-chef on your hands, especially judging by this yummy snap of what you've all been cooking at home! Don't forget to rate your recipes at the end of each week and leave any comments for suggestions or changes! That way we can ensure to bring back those customer favourites from time to time and keep our menu looking fresh. Happy cooking! - Kathryn