Please note that Highgrove Bathrooms & Highgrove Glass are separate, unrelated companies. The listing for Highgrove Glass is available via this link.
Read also:
evakool 42 litre fridge freezer stiff sore and sorry amcal sydney tools kotara trading hours stiebel eltron heat pump review where to buy trimplex elite australia can you take duromine every second dayHighgrove Bathrooms (page 4 of 8)
Reviewer Photos & Videos
- Verified customer
Highgrove Underwood awesome
I have been dealing with Highgrove Bathrooms for many years now as a bathroom renovator. Their customer service is great. Always helpful and always friendly. They have a great range of products that we use on a regular basis. A special thank you to Kaylum and Ben for always making me laugh when my day isn't going as planned. As well as the rest of the team for always going out of your way to make sure my customers are being looked after.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great Service and Assistance
Everyone at Highgroves at East Brisbane has been extremely helpful and easy to deal with. I particularly dealt with Noah and Cameron who were great and really patient with the changes I kept making. Roger was a big help too. Having good staff is the key to a good business it makes me want to use them again and also recommend the store.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Shirley, thank you for taking the time to review our store in East Brisbane, QLD. It is great to hear you've had a positive experience with the team at East Brisbane. We will pass on your feedback to the store.
Similar opinion? Write a review on ieatwords.com.au!
EmmaBrisbane
- 2 reviews
- Verified customer
Excellent Products and Outstanding Service!
Cameron from the Highgrove East Brisbane team was so efficient and helpful. Having never renovated a bathroom by myself he took the time to help me make the best selection for my particular needs and once the decision was made it was a stress free transaction! If anyone out there needs quality products at great prices and with service that is rare then please contact Cameron at Highgrove Bathrooms East Brisbane, you will be impressed!
1 comment
Highgrove T.Highgrove Bathrooms
Hi Emma, thank you for taking the time to review our store in East Brisbane, QLD. It is great to hear you've had a positive experience with the team at East Brisbane. We will pass on your feedback to the store.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Highgrove Bathrooms compares to other Bathroom Shops
Know better, choose better.
- Verified customer
Quality
purchasing with highgrove bathrooms at east Brisbane has been easy and efficient, I find the staff reliable and always eager to help, and also are well informed with the task in my trade, I would recommend them to anyone undergoing a new build or renovation.
1 comment
Highgrove T.Highgrove Bathrooms
Good Morning Brisbane Glazing, thank you for taking the time to review our store in East Brisbane, QLD. We are ecstatic to hear that our team at East Brisbane has been able to assist you 100%! We will pass on your feedback to the store.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fantastic customer service!
Stewart and the rest of the team at Highgrove Bathrooms East Brisbane have been wonderful throughout the course of our bathroom renovation. They have all gone above and beyond to make the entire process as easy as possible.
A big thank you!!!
1 comment
Highgrove T.Highgrove Bathrooms
Good Morning Steph, thank you for taking the time to review our store in East Brisbane, QLD. We are ecstatic to hear that our team at East Brisbane has been able to assist you 100%! We will pass on your feedback to the store.
Similar opinion? Write a review on ieatwords.com.au!
DanielleBrisbane
- Verified customer
Interior Designer loves Highgrove Bathrooms East Brisbane!
I've been using Highgrove bathrooms for years in all my renovations of bathrooms and I have found that I have formed a great relationship with the team in East Brisbane. Roger the manager and his team have helped me no end, especially when I've been under the pump on jobs and have delivered items at a moment's notice.
The best result is that my clients have been extremely happy with the finished design, execution and price, due to the fact that Highgrove Bathrooms are very reasonably priced, so I can keep my costs down.
This has led to many of my clients referring me to their friends to do their bathrooms!
Thank you, Roger and the team in East Brisbane :-)
1 comment
Highgrove T.Highgrove Bathrooms
Good Morning Danielle, thank you for taking the time to review our store in East Brisbane, QLD. We are ecstatic to hear that Roger and his team have been of great assistance to you for your projects a... Read more
nd also the fact that your clients have been happy as well. We will pass on your feedback to Roger and the team at East Brisbane!Similar opinion? Write a review on ieatwords.com.au!
KarenAdelaide
- Verified customer
Customer service
We obtained 1 of 3 basins approx 5 weeks ago and was told the remaining 2 would be in the following Friday. That was 5 weeks ago... I've followed up weekly to be told every excuse under the sun for not being in stock. Followed up Mile End store SA again yesterday only to be told I'd receive a call by COB with an eta of goods, needless to say that never occurred. Extremely disappointed in customer service by the manager.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Karen,
Thank you for messaging your feedback in relation to our Mile End store in South Australia. We apologise for the inconvenience experienced. At Highgrove Bathrooms, we value all customer feed... Read more
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great Sales Team at Highgrove Underwood
I have been purchasing Frameless Shower Screens from the Team at Highgrove Underwood for the last 6+ months and have found the teams service to be extremely knowledgeable and always ready to satisfy my clients needs. The product is of excellent quality and all of my customers are always 100% satisfied with the products I purchase from Highgrove Underwood and I haven't had any product quality issues in this time. I 100% recommend the team at Highgrove Underwood to all my family, friends and clients for all there bathroom renovation needs and as an installer I am very particular in what I products I recommend.
1 comment
Highgrove T.Highgrove Bathrooms
Good Morning Dean, thank you for taking the time to review our store in Underwood, QLD. We are ecstatic to hear that our team at Underwood has been able to assist you 100%! We will pass on your feedback to the store.
Similar opinion? Write a review on ieatwords.com.au!
DonnaHelensvale
- 4 reviews
- Verified customer
Excellent customer service
6 months ago we renovated 2 bathrooms using a majority of Highgrove Bathroom products from the Labrador outlet. Everything was sweet until one of the shower panels shattered. I understand certain reactions can cause this event however the view was that we should just buy another panel and start again. I hope this doesn't happen again....to the existing panels or the new panel. We were advised, by the outlet, not to buy Highgrove Glass panels as they would shatter...how ironic!
1 comment
Highgrove T.Highgrove Bathrooms
Hi Donna, thank you for taking the time to review our store in Labrador, QLD. It is great to hear you've had a positive experience with the team at Labrador. Rest assured, we will pass on your feedback.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Highgrove Bathrooms compares to other Bathroom Shops
Know better, choose better.
JodieIpswich
- 3 reviews
Tim and Frank at Highgrove Ipswich are Amazing!!
I have dealt with Tim many a times in the past at Highgrove Ipswich - I always go back because of his great service!! And now that Frank has started working there, the store is doubly fantastic!! These two men are so helpful and are full of knowledge! I was in a desperate situation and needed a bath stat - Tim made this happen within a couple of days! Just amazing! I highly recommend Highgrove and I will continue to shop there for my future projects.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Jodie, thank you for taking the time to review our store in Ipswich, QLD. We are humbled to hear that your experience with Tim and Frank at our Ipswich store has been a very positive one! We will ... Read more
pass on your feedback to the guys at Highgrove Bathrooms Ipswich.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Thanks Frank
Quality service, advise and products. Easy no fuss shopping delivered fast. Thanks Frank at the North Ipswich Store. See you.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Gail, thank you for taking the time to review our store in Ipswich, QLD. We are humbled to hear that your experience with Frank at our Ipswich store has been a very positive one! Rest assured we wi... Read more
ll pass on your review to the team at Highgrove Bathrooms Ipswich.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Too Easy!
Went to Highgroves East Brisbane not really knowing what I wanted, but thanks to Stewart's hard work we have our ensuite and laundry sorted and most importantly on budget. Thanks for your help!!
1 comment
Highgrove T.Highgrove Bathrooms
Hi Terleah, thank you for taking the time to review our store in East Brisbane, QLD. We are humbled to hear that your experience with East Brisbane has been a very positive one! Rest assured we will pass on your review to the team at East Brisbane!
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Big thank you to the Geelong store!
I want to send my thanks to the staff at Highgrove Bathrooms in Geelong. The boys were all fantastic to deal with, going above and beyond to help me choose & draw designs to see what I could fit into my small bathroom. The great customer service was fantastic and the prices were just a bonus! Please send my thanks to the boys at Geelong!
1 comment
Highgrove T.Highgrove Bathrooms
Hi Laura, thank you for taking the time to review our store in Geelong, VIC. We are humbled to hear that your experience with Geelong has been a very positive one! Rest assured we will pass on your review to the Geelong team!
Similar opinion? Write a review on ieatwords.com.au!
Fantastic service
Frank and Luke at Fortitude Valley store are so helpful and pleasant to deal with. I would recommend them to anyone needing bathroom fixtures and fittings. I'll be back soon to work on my next project.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Ann, thank you for taking the time to review our store in Fortitude Valley, QLD. We are humbled to hear that your experience with Fortitude Valley has been a very positive one! Rest assured we will pass on your review to the Fortitude Valley team!
Similar opinion? Write a review on ieatwords.com.au!
Exceptional patience sprinkled with a healthy dose of humour!
Running into HG at Fortitude Valley needing to order an entire bathroom within about 20 mins, Frank and the guys were more than accomodating and patient with my lack of bathroom technical terms. I could not fault them on the follow up service - changing the Caeserstone requirements, swapping sinks etc. They helped make the process less painful. Much appreciated.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Kylie, thank you for taking the time to review our store in Fortitude Valley, QLD. We are humbled to hear that your experience with Fortitude Valley has been a very positive one! Rest assured we wi... Read more
ll pass on your review to the Fortitude Valley team!Similar opinion? Write a review on ieatwords.com.au!
Find out how Highgrove Bathrooms compares to other Bathroom Shops
Know better, choose better.
Theo and PatScarborough, Qld 4020
- Verified customer
Highgrove Bathrooms Redcliffe Top-notch Customer Service
Adrian and Robin could not have given us better customer service ever since we started visiting Highgrove Bathrooms in Redcliffe some months ago when we began renovating our bathrooms. It has always been a pleasure doing business with them. Besides this we found the prices of the products very reasonable. We would certainly recommend people renovating their homes in the area to visit Highgrove Bathrooms in Anzac Avenue, Redcliffe.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Theo and Pat, thank you for taking the time to review our store in Redcliffe, QLD. We are humbled to hear that your experience with Redcliffe has been a very positive one! Rest assured we will pass on your review to the Redcliffe team!
Similar opinion? Write a review on ieatwords.com.au!
Highhgrove, Fortitude Valley - Outstanding
We worked with Luke and the guys from Highgrove in Fortitude Valley, Brisbane in the development of our reno. After shopping around to lots of other stores we found Luke in particular to be exceptional to work with. Luke is knowledgable, friendly, relaxed and nothing was ever too much trouble. Due to this exceptional level of service, we ended up spending approximately $7k in store for our renovation. I would highly recommend Luke, Frank and the guys at Highgrove, Fortitude Valley to anyone seeking bathroom products. They know their stuff, go the extra mile to help and make the whole thing a lot easier.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Brad, thank you for taking the time to review our store in Fortitude Valley, QLD. We are humbled to hear that your experience with Fortitude Valley has been a very positive one! Rest assured we wil... Read more
l pass on your review to the Fortitude Valley team!Similar opinion? Write a review on ieatwords.com.au!
Steve
- 2 reviews
- 5 likes
Good customer service, horrible product quality.
I recently renovated a bathroom using Highgrove Bathroom frameless shower, mirror and mixers for the vanity, bath and shower.
The sales team at the Highgrove Underwood store were knoweldgeable of their products and very helpful, however this is where my praise ends.
***WARNING*** Do not buy a highgrove bathroom frameless shower screen. The glass is toughened as per the Australian Standard AS2208 however it is poorly manufactured and the 1000x2100 screen failed in the middle of the night with the shatter pattern radiating from the center with...Read more
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Knowledgeable staff
Timothy at Highgrove Bathrooms Virginia QLD was so helpful. He listened to our requirements, showed us a range of excellent options and then gave us the space to choose. Great range of products at reasonable prices. I'll go back when I renovate my next bathroom.
1 comment
Highgrove T.Highgrove Bathrooms
Hi Liz and Jeff, thank you for taking the time to review our store in Virginia, QLD. We are humbled to hear that your experience with Virginia has been a very positive one! Rest assured we will pass on your review to Tim at Virginia!
Similar opinion? Write a review on ieatwords.com.au!
PugmumEncounter Bay
- Verified customer
One issue, then two, a third, and now another. It just goes on.
All these products are about 2 years old. By the time my plumber raised his eyebrows at the brand, it was too late - I had a bathroom and en suite full of them. This is going to be a very expensive mistake as at 2 years I have had to replace/fix so much already:
- China basin cracked, could not get a replacement - had to find one myself and have to now face the costs of getting the old one out and a new one in.
- Shower head corroded and was replaced - fortunately this was an easy job to replace!
- Mirror backing has a fault and was re...Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Millie Masked
I asked for a certificate of compliance for frame less shower screen and have received one generated by a company called Certification Solutions International. Does this have any credence or authority here in Australia? I could find no Australian Standard marks on the glass. Feed back would be appreciated.
No answers
Pocobrakkie123asked
Any customers got after sales experience with the "plastic" shower sets (with sliding rail) of High Grove? I bought a set today for a new bathroom. I am a bit sceptic about longevity of this product. I will install within the next two weeks. Any feedback will help.
No answers
David Hicksonasked
Hi
We purchased a frameless shower screen from Highgrove 4 years ago which has exploded overnight.
Could you please let me know what the Highgrove warranty on shower screens is?
Thank you
David
2 answers
David did you get a certificate of compliance with these screens? Was it sold as Australian standard?
Hi Millie, I believe the screens are made in China, so are cheaper, but they do have an Australian Standard mark. The mark has a large A with a tick - underneath it says PAS-Mark. Next to that is AS/NZS 2208 Grade A TF 10 ID 7102. This is on the remaining screen next to the shower door. I don't remember a certificate of compliance - but it isn't something I thought was an issue. They are a pretty big bathroom supply co. They actually sold us a new screen at half price, which we were happy with. Still an expensive process once you include pick up and re-installation. Thanks for your interest.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Highgrove T.Highgrove Bathrooms
Hi Tracey, thank you for taking the time to review our store in Underwood, QLD. It is great to hear you've had a positive experience with the team at Underwood. We will pass on your feedback to the store.