Hisense Questions & Answers

I just received a new freezer from Good Guys Hisense HR6VFF280D from a box today. When I open the box, I cannot find the ac plug and I am wondering how the machine is working without electricity. Can you please help me?

I have a 40R4 TV bought from HN on 7 May 2022. Can anyone explain why, once a week, when changing the channel or checking the EPG one ends up with a black screen? Yet it magically works again when the power is turned off at the wall and the TV restarted. Thank God we will not have to put up with Chinese crap in the future.

Hi Hisense. Bought 55nch R7, Good guys, 30-1-2020. Q ??? How do I remove frosty film off screen surface. Please help. Ralph I.

I have a 50" android tv. It is now 4 months old and my problems continue. The channel banner displays on the top 1/3 of the screen, clears for 5 seconds and the returns. Watching tv is impossible. Screen has lines all through it. Service man Max has been great. Replaced the main board but screen problems (display and fault lines) continue. Replaced the tv 3 days ago and the channel Info on the screen problem is on the new one as well. Also now a channel displays for 5 seconds and then the tv goes blank. The tv has a wired connection to the internet but playing pay tv channels the sounds disappears!! The problems are overcome for an hour or so when you do a reset but Im doing that several times a day. Only thing working for me is that I now know all my passwords and setup routines off by heart and can do a reset in record time. Not impressed. Time to wave the flag and declare HiSense. Refund please.

I have bought a hisense tv and it will be delivered in few days.

After seeing so many bad reviee i feel like returning the tv without even using it.

Do you recommend Hisense
65UHD smart OLED TV

Hi. The water dispenser started leaking in our Hisense fridge. It pours straight out until the tank is empty. Have removed the tank and cleaned it. Any suggestions or new parts that could be replaced. Fridge is 3 years old.

Hi. I purchased a hisense smart tv from a furniture store. Everything worked great. Have had it for 2 years now, and one day it stopped working. It looks like its trying to boot up, with no success any help?

my fridge stops working every two days. i can only get it working again by defrosting behind plastic panel in freezer. whats wrong

Hi Garry (team leader / manager),
Ref# - 101423283
Thankyou for offering and raising an RA (return authority) for me with Harvey Norman Moree for my
695 Litre Hisense refrigerator.
I would like to also thankyou for offering $300 compensation for my food loss.
Now, when exactly will you be notifying Harvey Norman Moree of the RA number? (they are waiting)
And when will you be sending me the email requesting my BSB and ACC numbers in order to compensate the $300?
Kind regards,
Barlow

Why been waiting from january 26.to now still no replacement tv.delivered.

So two days in a row I’ve been hung up on by the service centre after waiting 45 mins to be told no operators available we will call you back. No call back ! My tv stopped working after 13 months and I can’t even get into anyone this is not good enough

Hi, Michael mentioned that he contacted Hisense locally (avoiding the call centre) to get traction on his fridge issue, which number did you use?

Thanks.

Why is the water leaking from the dispenser. It’s a constant drip and goes all over the floor. Can someone help with this please?

My smart hiscene TV have a horizontal and vertical line on screen. I am still under warranty but they told me its not covered because its my fault. They think we damage the tv which we did not . We turn the tv one afternoon and it has horizontal and vertical lines. Does anyone have same problem Or any suggestion how to claim this so they can fix my tv?

My freezer is working fine but the fridge is not cold at all has been working fine for 8 months until now. The light temp on the fridge is still working fine as well. Anyone know what I should do?

can you change the handles on the frig to a flatter one?
Trouble fully opening the frig door to get to the crisper as the frig is near a window

Freezer is not getting cold enough to freeze contents. It was working fine until yesterday. Any help?

Fridge is not cold yet freezer is still working what could be wrong?

We brought a Fridge from Oz Master Buy in Wodonga, Freezer works great but the fridge will not work, No-one wants to know and yet it has a 3 year Warranty - where do we go from here??