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- 6 reviews
- 2 likes
Where to start. I’ve had this mop for several weeks. So longevity/reliability can’t be judged upon. If it doesn’t go the distance you’ll know about it. Warranty is 2 years. I won’t go into too much detail of the functions of this mop and this can be well explored on the manufacturers website. The hizero is very simple to operate and use. It does a very good job of cleaning the floor and sweeping at the same time. Very convenient in this regard and makes regular cleaning much easier to tackle. I wouldn’t clean (engineered timber) as often as I...
Read more should have, cause it was a chore with a mop and you would have to vacuum first then mop. If done regularly it, this mop makes all of that much much easier. I’m definitely cleaning my floors more regularly because of this mop and getting my money’s worth. It’s easy to set up out of the box. Put a few pieces together and You just have to soak the roller for 5 min or so first up. Fill up the top water tank and half a cap full of the hizero solution, press the button and steer. It’s self driving. I have about 70 odd m2 of floor to clean. I go through 2 tanks of water on setting 1, which uses less water than setting 2. Setting 2 is apparently for “heavier cleaning” I’m told. You’ll change tanks more often on this setting I’m assuming. I’ve not used setting 2 except for the self clean function. Done once a week or so I’m told. I’ve read some reviews complaining about having to refill the tank often (it’s not that big) but it’s dead easy and takes 30sec to take it out go to the sink and refill so not hard by any stretch…no big deal. Battery run time is quoted at 60 min. I can do my floor 3 times before charging is required but this will vary from person to person no doubt. And it’s cordless so that a massive positive. Things to be aware of and there’s a couple. The solution to put in the water tank, which hizero says is the only solution you should use, Is not expensive ($20 odd for 1ltr) you only use half a capful per tank. It’s more antibacterial then cleaning solution and wonder if it’s actually necessary. That said does a very good job of cleaning the floor. They say not to use anything else or you’ll void the warranty. Another to way to extract money out you…maybe…I’m not a chemist so who knows. Next are the rollers. There’s one for mopping and one for sweeping. You need to keep the mopping roller damp so if your using it every 2-3 days you should be ok. Otherwise if it dries out you’ll need to remove it and soak for a few minutes. They recommend these be changed every 6 months for optimal performance. Can’t remember exact price of replacements but Around $70 (for both)odd give or take but another cost to factor in. That’s on top of the already high asking price. RRP $899 but I got mine slightly discounted $799. Apparently they are also sold in a pack with the solution which is a bit cheaper than buying all the pieces individually. Only really works well on smooth floors. Even if there’s a small bump or undulation you’re going to have to give it a helping hand as it won’t go over them well at all. Ie going from wood to tiles in a bathroom. It’s be useless for slate and the like I’m guessing. The mop gets reasonably close to edges but like most mops of this style it’s not great in corners. Maintenance Make yourself familiar with the cleaning/maintenance videos that are available…will make things a bit easier to navigate but it’s not rocket science. Once you do it a few times ..it’s no drama. This thing is like a European car. Works great but appears it needs to be maintained regularly to hopefully Avoid an issues sooner than you have to. This mop is a little fiddly to maintain as there’s a few pieces to it. There’s the tray for solids. It’s easily removed and cleaned and doesn’t fill too quickly unless you had a massive spill.
- 8 reviews
- 1 like
I have had my Hizero for about 2 years now and I love it ! Having 3 kids under under 5 I’m always cleaning my floors from food, crumbs to spills ! This cuts my cleaning time by allowing me to vacuum and mop in one go! The only downfall is the solution for the Hizero is expensive when I use mine so often ! I think it would be good if there was a cheaper supermarket solution that could be used !
Hi Jasmine thanks for your review and feedback. regards Dino MD
- 14 reviews
- 2 likes
Not quite a vacuum, not quite a mop!
This product is a great way to get it all done at once, easy to use, efficient and effective way to clean your floors.
Hi Danluc, thanks for taking the time to share your experience. regards Dino MD
Very happy with my hizero, I don’t have a huge area to clean so 1 full and of water does the trick. It’s so quick and easy to use, wish I’d purchased it sooner!
Hi Hayley, thanks for your comments, regards Dino MD
Find out how Hizero Bionic Hard Floor Cleaner compares to other Steam Mops & Hard Floor Cleaners
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- 11 reviews
- 3 likes
Best purchase I have made. Being a mum of three young children I wish I had bought this when they were babies. My floors are always spotless with minimal effort, any spills or food on the floors, such as rice and spag which are my worst enemies are not anymore with the HIZERO, I cant rate this product enough, let alone the customer service is amazing. Had one issue with my machine which had to be replaced. It was sent off, work was completed and sent back to me in one week. I use this daily sometimes twice and will never look back.
It dries wit...
Hi Michelle, thanks for the review and feedback about our support team. We are always available to help customers 7 days a week. Glad to hear it has helped you. regards Dino MD
- 5 reviews
This Hizero mop/vaccum is a game changer. To be honest when I first received the product I was a little overwhelmed with how to clean and maintain the product. However, after reading the instructions and watching a few videos online cleaning the Hizero is a relatively easy process.
I have a pre-schooler and a young baby whom has just started solids; the mess after meal-time one can just imagine. The Hizero floor cleaner makes it so much quicker and easier to clean up crumbs and splatters.
My four bedroom house is mostly tiled, other th...
Read morean the bedrooms which are carpeted (the Hizero is not made for carpet, it is a hard-floor cleaner). Thankfully the Hizero cleans the whole tiled area with the battery yet to go flat. I often run it on the number two setting (with more water) through the main living area, kitchen and bathrooms to remove mess and give it a thorough clean. The water tanks do have to be emptied and refilled a few times, especially running it on the number two setting, but it's manageable as I am usually close to a sink in one of the wet areas. A filled tank lasts what I believe to be an adequate time without having to be emptied, maybe every ten minutes on setting number two. It lasts longer on setting number one. I like that it turns red when something is wrong like the water tank being full or empty. The sign indicators on the mop make it easy to determine what the issue is. The fact that it dries the floor almost instantly as it goes after mopping is excellent especially with young children roaming around. I like that I can mop while the kids are around and not have to worry about them stepping on the mopped area or slipping over. Being cordless is a huge advantage also as avoid having to fumble around the kitchen stools, chairs and a high chair with a cord getting in my way or having to plug it in several different powerpoint to clean the whole area. The width of the mop is favourable also as it fits pretty perfectly between my chair legs or smallish nooks.Hi Ness, thanks for taking the time to provide your review. We appreciate the feedback and we always pass on feedback to the factory. thanks again Dino MD
Usually every second time I use the hizero I fill up and empty the water containers. It leaves my floor clean and dry within minutes. I havent had it long enough to replace anything on it yet. This is chordless but the charger is a great length.
Hi Hayley, thanks for your review and feedback. kind regards Dino MD
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Battery lasts long enough to clean my 5bedroom house. Only have to fill up the tank 3 times to do the whole house. Floor is left slightly wet after cleaning but dries fast. Cleans just about anything but struggles when it comes to dried foods/spills on the floor especially weetabix.
The best investment I have ever made for my family. Especially life with a toddler. This mop even has my husband cleaning!
Hi Isobel, thanks for your kind review and the high praise for the Hizero. We are glad you love it as much as we do. regards Dino MD
After each use I refill the water tank
The floors is left super clean and dry after I use the Hizero
Love this mop/ vacuum
I don’t know about the time to replace the mop as I have only had the mop for 3 weeks
Hi Chris thanks for the review, we appreciate your feedback, thanks Dino MD
Find out how Hizero Bionic Hard Floor Cleaner compares to other Steam Mops & Hard Floor Cleaners
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- 2 reviews
I love my new hizero. It’s great for picking up dust, dirt and dog/ cat hair.
I don’t have to refill water tank to often and when I do it is simple. My floors are clean and dry within minutes of finishing. I would like the cleaning fluid to have a more distinct smell so my house would smell fresh and clean after completing.
Hi Peita nice to hear from you and thanks for your comments. We will pass this onto head office. regards Dino MD
- 3 reviews
Cordless mop which I charge maybe once a week and use multiple times daily with young kids spilling food. Floor stays dry so kids don’t make even more of a mess. You need to maintain the machine as any purchase by replacing the internal parts but the service team are so helpful and friendly. It’s my most used appliance and I could not live without it! Worth every cent
Hi Janine very nice to hear from you and thank you for your feedback. regards Dino MD
Could have a stronger scrubbing effect, as the tiles and grout still need extra cleaning. I have to use a harsher mop to get the tiles completely clean and a stronger cleaning solution
Hello Allen thanks for the feedback, we always provide this feedback to our head office. thanks again Dino MD
Find out how Hizero Bionic Hard Floor Cleaner compares to other Steam Mops & Hard Floor Cleaners
Know better, choose better.
It is definitely the best investment I have made. It saves me lots of time now that I can do sweeping and mopping at the same time. I absolutely love it.
Hi Jot many thanks for your comments and feedback, glad you love it as much as we do. regards Dino MD
After buying several other mops, this is the best one I've found for high gloss white tiles!
This is amazing! I've struggled to find a mop that would mop and dry quickly to avoid the water marks left behind and this is has changed my life and has definitely simplified mopping. I've previously used regular mops, mop sticks with velcro pads and steam mops and nothing seemed to remove the excess water spillage/marks until I discovered the HIZERO. It's a BONUS that it sweeps and mops as well and makes mopping effortlessly on my high gloss white tiles. I highly recommend this bionic mop to anyone if you want to cut down your mopping time!
Hi Suena, many thanks for the review and your kind recommendation. regards Dino MD
- 3 reviews
- 1 like
Loved it in the beginning. When the hizero mop works it is fantastic and convenient. But then the problems keep arising. I have taken it into the hizero shop more times than I can count. I have been receiving a full water tank code almost every week since about a month after ownership. I clean the unit, I wipe the sensors and do everything customer service tells me to do. Sometimes it works again for a week or so longer other times it needs to be serviced. Sometimes something as little as turning the mop can bring on the code. I am so over having a mop that is unusable 70 percent of the time. I waste so much time fiddling with it. Why won’t they replace my mop????!!!!!
Hi Courtney apologies for the delayed response, could you please send us your details to [email protected] attention to Anne and we will look into this matter for you. regards Dino MD
I wish I'd got it when my toddler first started solids! This purchase has been a game changer for me and I feel so much better knowing my floors are clean. Having a toddler and dog in the house meant our floors were always dirty but the Hizero has totally changed that. Super easy to use. I vac and mop the whole house daily, refilling the water tank at least once, and it takes me less than 20 minutes. The instructional videos are super handy. I clean out the Hizero twice weekly and run it through it's self-cleaning cycle once a week to keep it in tip top cleaning condition. You do still need a vacuum as the Hizero doesn't get into those hard to reach places.
Hi Emma, many thanks for your kind review. regards Dino MD
My house gets dusty and with teenage girls around, there is always hair on the floor. I use to sweep a few times a day and mop every other day. I love the Hizero. It is very easy to use and handy that it is a cordless machine. It takes 20 mins for me to clean the whole house (3bd, 2bath, 2living spaces, kitchen, laundry). Refill the tank 3 times (rarely need to use the 2nd mode which uses more water) and by the time I finish mopping the floor, the floor is dry enough to walk on.
Battery lasts me two day before needing to charge, and I use it da...
Hello Thu, glad we could help clean your home. regards Dino MD
The hizero has made a huge difference for us! With two dogs and a new baby it’s made cleaning so much easier and quicker. The floor is always dry after a clean and I refill the water tank every day (cleaning twice a day).
Hi Sara, many thanks for your kind recommendation. regards Dino MD
- 2 reviews
- 1 like
Easy and quick to use.
Has saved significant cleaning time. Is efficient and easy to clean. Very happy with purchase. I am glad to have choosen this over a robot mop.
Hi Sarah, glad you are happy. regards Dino MD
I am enjoying using my Hizero mop. I have tiled floors and it dries quick. I use it for the kitchen and dining floors at the end of the day. Very convenient. I would definitely recommend it. Great customer service, thank you.
Hi Karen thanks for the kind recommendation and recognising our customer service team. They work very hard to assist all our customers. regards Dino MD
Here is my review,
Pro: Packaging is top notch.
customer service is way better than expected.
Con: How often do you have to refill the water tank? 3 times
Hizero 4 in 1 mop would do less than 50 percent of normal hand mop cleaning in titles. If you have a 4 person family (including children) then you need to use this mop every day. Otherwise you need to refill multiple times and empty two tanks while running with this mop over the same area expecting to get it done. The 10X15m hall needs multiple runs of changing water tanks.
For that price of $750, you can’t even consider it. It could be at least a second mop for any family who wants to do mopping everyday with multiple run over.
I can't believe it got an award for 2021 from ieatwords.
Hi Sanmah, sorry to hear you are not satisfied with your Hizero. The water tanks have been designed so as to keep the appliance compact and easy to move around. The clean water tank will clean 50sq mt...
Read mores with one fill. We always provide the factory with feedback, positive and negative. We will pass this onto them. regards Dino MDI normally refill the water tank twice to clean dining and kitchen area. And refill once when I clean the lounge area. The floor left dry and clean. It is a good solution for a daily use.
Hi Ying, many thanks for your feedback, regards Dino MD
I normally refill the water tank twice to clean the living area. The floor left dry and clean, I'm really happy with the product! It is very easy to use and maintain.
Hi Sophia thanks for your review, glad to hear you are happy. regards Dino MD
https://hizero.com.au/customer-service/hizero-videos/
- 3 reviews
As a parent of small, messy children this is a game changer. I love that I can quickly clean the floor after a meal without worrying about waiting for the food to dry before I sweep it. It separates the solids from the liquids, which is why it makes a time consuming job so much easier. It's easy to use, easy to clean, and easy to charge. I think it does a good job - I have white gloss tiles and they look fantastic after I've used the Hizero. The water chambers are super easy to empty and fill, and simply click back into place. The device is cordless, and it isn't heavy to operate as it propels itself forward as it mops. I was cautious about this purchase as it wasn't cheap, but am very happy with it.
Hi AFreeee many thanks for your detailed review. We are very happy you are happy! Regards Dino MD
For all my hard floors it takes 4 tanks of water.
Love the whole product, it leaves the floors dry enough to walk on and I love the charging dock.
Hi Karyn, thanks for sharing your experience, very pleased to hear you are happy. regards Dino MD
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Hi Paul, wow what an extensive review, thanks for your detailed comments. We always send customer feedback to the factory many thanks. regards Dino MD