Holman 1120H (20m) (page 2 of 7)

I had 2 of these units. after 3 years the hoses started to jam up inside the reel on both units. The feed-in guide failed to operate due to a broken part (pawl and worm gear). Holman refused to supply the necessary part and give any further support. Don't waste your money on Holman products.

My Holman 20 will no longer lock and I see that is a common problem. I had hoped to be able to fix it myself but that appears to be out of the question. When working it is great but not good enough to have this common defect. I rate it just 1 star for looks only.
paul

Frogs enter into the hose reel and are killed in the most horrible way, it is very cruel and then stinks as the frog bodies decompose. There is no way to keep them out. I have to have my hose out all over the ground because I refuse to kill any more frogs.

This unit looks nice mounted to the wall - however we found it to be dangerous.
The pull-back function is so forceful, if the hose slipped from your hold it could seriously injure someone. Children especially could be badly hurt. It felt like we were fighting with it whenever using it. The retracting function gave out after 3 years so it's now useless. Will not be replacing with a retracting hose again and will chose and manual winding model. We did advise Holman of our concerns with regards to serious injury.

Second Holman I've bought. First one wouldn't retract after 4 years. Had Pope at other end of the house which, though noisier, is still going after about 10 years.
Moved house 4 years ago and couldn't remember which one was the good one when I had to buy hoses. Bought 2 Holman 20m for front and rear of house 4 years ago. Front of house ok but other one wont retract. Is 4-5 years normal for mechanism to fail? There is no easy way I can see to get access to see wahat problem is and possibly fix it. Too cheap to get repaired! The modern dilemma. Might try Pope or Certa next. How much worse can they be.

First hose reel would not retract after 18 months 2nd reel leaks internally water pouring out take back no proof of purchase cannot fix or replace NEVER buy Holman products

Obviously they need to work on the locking mechanism of this product. So many reviews with the same problem. I have this problem with my 20 meter Holman as well. These are expensive hoses and the quality is not up to standard.

We bought a 20m and a 30m, installed them and tried to use them. Absolutely no flow through the hoses. The water pressure is about half what it was with a hose connected directly to the tap.
They weren't the cheapest, and would expect better. Taking them back to Bunnings today.

2 years old and the retraction lock is broken! Out of warranty and I have read that this is not a replaceable part. Used once a fortnight on average so poor quality I guess. I had hoped for longer life!

Works a treat, was one of only two that the bracket was connected to the middle of the spool. Many others in the market have the bracket positioned at the bottom of the unit causing strain on the bracket. Whilst it is made out of plastic, rather than steel as many items are these days. It carries a 2 year warranty and as it can be sourced from Bunnings they will help if required. I had previously tried another brand and the changeover was so easy.
Works easy and would buy again if another unit was required.

My older model holman hose reel with metal brackets was due to be replaced as i had for six years with out any problems. I thought i would buy a new one same price thought can't go wrong the older unit was solid and who in there right mind would change something that worked. When opened the box the bracket was plastic, where the unit connects to the bracket isn't even reinforced like the older model. The spray gun is smaller and lighter than the older one, It looks really cheap. I know it has 2 years warranty, but warranty can be a headache. I ...

Purchased 3 of these in the last 18 months, all three have failed to brake. Luckily to have been used more than 25 times each and then they fail. Bunnings kindly replaced 1 but I didnt keep receipts for the next 2 and now have 2 that dont work. Not happy and wont be burnt again. Looking at the reviews Im not the only one. Avoid like the plague.

Bought 2 of these from Bunnings. So far, so good but reading the other reviews I'm not holding out much hope. My main complaint is the massive pressure drop through the internal rotary joint. It really is bad.
UPDATE Dec 2022
I was wrong. The pressure drop is not bad, it is HORRENDOUS. With the end of the hose open, the tap on full, the house pump was able to build up pressure and cutout. Unbelievable.

Lasted just long enough for the warranty to run out
The reel failed to clamp hold of the hose
This is a junk product
Do not spend your money on it
Beer would be a better investment

Terrible quality. Lasted less than 6 months until it started to leak from the unit and the retraction system broke around the same time. Holmans customer service just responds with why dont you swap it under warranty. Well, i have many reasons why. Two of these reasons are: 1. What a huge waste of plastic destroying our environment during manufacture and then again rotting in a tip. 2. I cant be bothered keeping my receipts and the only way to replace, is to give Bunnings all my details including drivers license number and address to be able to claim a replacement. Shame on Holman for producing such a throw away product and the only recommendation being to replace replace replace when broken.

I had bought 2 of these hoses for the front and back of my house, after about 8-9 months both hoses started leaking internally. Trying to repair these I opened the hose reel to find a really inferior standard hose connection fitting inside, not sure how Holman expect these product to not leak when these hoses constantly retract and extend. so I fixed both worked for about 2-3 month, the same issue again. Terrible products, I have had a couple of hose reels from other manufacturers at my previous house, which lasted well over 7 years without the...

I had had the 20M retractable hose for a while and the cold weather has worn out the Tap to Reel part. I called their customer service, and [Name Removed] was fantastic on the phone and sorted me out with a spare part replacement. Nice to have products that are repairable, and good customer service is a really nice bonus.

Have purchased 3 Holman retractable hose reels in recent years. 2 out of three gave out after 3 years. The most frustrating problem is the hose coming off the reel inside the casing. Once that happens, you are gone!

This product is made of bad quality.

Firstly, during the time we have had this, the hose didn't retract properly and got stuck anywhere between 1 to 2 meters of hose left dangling out. It would take 4 or 5 attempts to pull it out and back to get it to go back correctly. I had to cut off appro 5 meters of hose to ensure there was enough room inside the casing so as not to get caught up. This helped slightly.

Now a couple of weeks ago as I was using it and there was a clunk inside the casing when extending the hose and now it won't click in and stop at any given point, I have to stand on it to keep it where it is.

Really disappointed with this

I purchased the Holman Auto Retractable Hose reel about 6 years ago. My first impression was a good product, however that did not last long. The supplied spray gun failed within 2 years, I purchased metal multi-function spray gun. It failed within the 2-year period. I had it replaced under warranty. The second gun failed. I decided to investigate the problem. I found small pieces of metal in the nozzle. Looking further I found a small spring (part of the flow control) had rusted out. I removed that and the gun worked OK. No auto shut off, but ...

I have wanted a retractable hose for years and was so pleased to receive one for Christmas. But my joy was short lived because it kinks constantly when in use. It is so annoying to find the flow of water ceases and to have to go back to undo the kink, not once but several times each time I use it as I move around. My old hoses had to be manually wound onto the storage reel but were kink free, resulting a more user friendly product overall. I couldn't recommend this brand.

Zero stars actually...it is cheap and is cheap! Used 3 times then water gushing from inside reel. Waste of time and money.
Have taken it back and got a refund. Back to Hoselock...more money but have one 3 years old and as good as day one and worth the extra 75% cost

I wish I'd read this review site prior to buying. The Holman website was excellent and gave me confidence to buy the cheapest retractable hose reel at Bunnings. Installation was easy, and although the pressure from the 12mm hose is significantly less than my previous (larger dia) hose all went well for about 24hrs. Day 2 I pulled the hose out and it locked. Then when I tried to retract it the hose retracted about 500mm then locked. Another pull and and it retracted another 500mm. Sometimes it wouldn't retract at all. I then pulled out 19m and i...

I have 3 different brands of hose reels and have had the Holman for 6 months and is working fine for me. The hose itself is a better quality than one of the alternatives. Hopefully it lasts a lot longer.

Absolute waste of money, 1 month out of warranty and it won’t stay out, just continually retracts! Don’t buy one! I will be buying a manual one next time and definetly not a Holman!