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Reviews

2.2

27 reviews
5
(2)
4
(4)
3
(5)
2
(2)
1
(14)
  • Build Quality
    3.0 (3)
  • Value for Money
    2.3 (3)
  • Ease of Use
    3.3 (3)
  • Cleaning & Maintenance
    2.3 (3)
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Melissa Birch

Melissa BirchCanberra 2600, ACT

  • 2 reviews

Broke the second time out of the box

published

Used this cleaner to clean around my stove top soon after purchasing, it left most of the dirt behind. Second time out of the box, it has short circuited. I. The process of returning it to amazon.



Purchased in November 2021 at Amazon for $50.00.

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1 comment
Hoover
Godfrey G.Hoover
  • Verified purchase

Don’t buy

published

Sorry to say it’s not useful to me. There doesn’t seem to be much pressure coming out of it. This is the 2nd time I used it and thought I was new to this and would try again. It wasn’t good enough to clean grout on my shower tiles this time either



Purchased in September 2021 at Godfreys Physical Stores for $79.00.

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1 comment
Hoover
Godfrey G.Hoover

Perfect Item

published

It cleans streams and tidys most items perfectly, Carpets, it lifts stains, Lino it removes stains, tiles and grouting it lifts marks, and on surfaces it cleans them to show no marks



Purchased in June 2021 at Godfreys Physical Stores for $99.99.

Build Quality
Ease of Use
Cleaning & Maintenance
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sal

salsydney

  • 5 reviews
  • 5 likes

DO NOT BUY

published

completely dissatisfied with this product. It simply does not clean and only makes more mess that you then need to clean up! I could have cleaned the whole bathroom with a brush and water in the time it takes to get the machine ready to use and then it just simply does not clean. It is cumbersome, and heavy and truly, just dont buy it. Also beware if you do purchase it from Godfreys they will not stand by this terrible product.

Date PurchasedDec 2018

Just awful

published

Regardless of how much you spend on this item the results are the same. It doesn't work. The element fails after 10+ go's. It leaks everywhere spitting hot water in all directions. It lasts 5 mins and it surprisingly heavy. 5 mins x 10 sessions - 50 mins of steaming time and now ZERO heat. Rubbish product. Hoover lately have had some shockingly designed products. My kitchen steam mop also hoover has been replaced by godfreys 6 times under warranty. save your money and time and find another brand.

Date PurchasedOct 2015
Triciah

TriciahSydney

  • 2 reviews
  • Verified purchase

Shocking waste of monies

published

Have only had the product for a couple of weeks and used it twice. It doesn't have any pressure or much heat. I can put my hand under the gun whilst its operating, that shows you how weak the heat and pressure is. Have to keep filling it although it still has water in the tank. Terrible product, am taking it back to Godrey's and asking or demanding my monies back. $300 is a lot of monies for something that does not work. I will say though, I returned the cleaner to Godfrey's at Camperdown and replaced it with another item. The staff were very accommodating and patient as well as understanding.

Date PurchasedAug 2018

Hoover steamer 5620

published

I have found this unit worked once for about 2 minutes and that was it. This unit is just a waste of money. No I am not satisfied with the cleaning power of this steam cleaner. It is easy to use when it works, which is not very often. You have to fill the tank quite a few times, so do not think you are going to clean anything more than 1 ft square at a time.

Date PurchasedJan 2015
beverley

beverley

  • 10 reviews

Bad design even worse instructions.

published
mum knows best....

mum knows best....North sydney

  • 11 reviews

Ok but leaks

published

It leaks and spits a lot of water and I don't know why or if this is normal.
cleans the things I needed but the tools haven't lasted very well and there is no instructions on what to put in the solution tank? The sales person told me not to put any solution in it at all but then what is the point of it.

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Trav

TravSouth Australia, 5086

  • 4 reviews
  • 12 likes

Great steamer if used properly.

published
Mary8824

Mary8824Port Adelaide

  • 3 reviews
  • 1 like

I love my Hoover 5620

published

Shower Screen Saved!

published

Pretty rubbish

published

No water level indicator and water runs out in less than two minutes. Also it just doesn't work well at removing dirt. Awkward too as the extension hose is too stiff. I wouldn't recommend one.

Disappointed, but will make it work

published

Had been dreaming of this for sometime, lucky I didnt pay full price. Had expected it to clean my bath/grime, but hours later...it's cleaner, but that's also thanks to bicarb soda and vinegar. I did clean my balcony windows, and I'm impressed, and having read I'm not alone in the comments that 7 mins of cleaning isn't quite enough at a time...it did allow me to multi task and get other things done. Certainly not like on TV or as expected fast and furious clean, but it perhaps will make it easier over the long run. i have it now, will make the most of it, as I doubt Hoover does returns.

1 comment
Ms B in the city
Ms B in the city

BTW - it's now in the bin. It stopped working, and I had to send it to Non-Recycling-Heaven.

Rachel

RachelGold Coast

  • 2 reviews

I don't think so

published

Bought this to try to make cleaning before moving in a little less taxing, instead I ended up getting more frustrated. Can't see the water level, steam depletes too quickly, can't open to refill it (yes I'm pushing and turning at the same time) and waiting for it to cool - that's the most frustrating part, I only got 3/4 of one window done. Back to old school cleaning for me.
Compact
Steam depletion is too quick, water tank not big enough.

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Alexreview

AlexreviewAU

  • 10 reviews
  • 5 likes

over before it began

published

It heats up quickly but it doesnt last long. I bought it to do small jobs but I have to keep refilling it which is a waste of trying to do a small job. Sometimes there is so much steam flying out I cant see what I am doing. And then it has run out of water once again.
The cleanliness of steam and light weight
doesnt last long enough to shift any stains etc. It was only $49 so what do you expect but really. Full price is $99 which I recommend you dont pay. Hoover used to be such a trusted brand....

1 comment
Leelee
Leelee

I agree. I thought because it was Hoover it would be good but no, this is the worst. I am taking mine back. Its just ridiculous to have a steam cleaner actually steam clean for only about 5 or so minutes. I paid full price jeez ......

margland

marglandPerth, WA

  • 6 reviews
  • 1 like

Hoover 5620 hand held steam cleaner

published
Naomi Tesler

Naomi TeslerAU

  • 3 reviews
  • 6 likes

Works Well I like it

published
Kassandra Eyles

Kassandra EylesVictoria, Australia

  • 2 reviews

It's going back...

published

I was told by the salesman that this would clean the tiles and bathroom easily... I asked if I could bring it back if it didn't work, he said I could get a store credit if it didn't.
Waste of time. Tried this product on everything I could find in the house. All I ended up with was a wet mess everywhere.
When I turned the product on and waited for it to heat up I felt that it didn't have enough pressure or heat.
According to Godfreys return policy I can get a refund, I think the salesman better check his policy, heading back in the morning. Very disappointed.

Not enough heat or pressure...

Maggie26

Maggie26AU

  • 5 reviews
  • 3 likes

Steamer

published

You can't see how much water is in the steamer which is frustrating, It is quiet heavy to carry around. I thought about the one on TV but decided to stick a known brand but now I am a bit sorry. The steam doesn't last very long so you have to keep stopping for it to steam up again. I f you thought you were going to clean windows think again. Definitely need an extension cord with it.
It has some good attachments
Too heavy and doesn't do a large area like windows, the cord is short

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Questions & Answers

Maddi

Maddiasked

Would you be able to use on carpets and car interior

2 answers
Hoover
Godfrey G.Hoover

Hi Maddi,
Yes you can.
Please keep in mind that this machine will sanitize fabric, to remove marks/stains you would need a carpet shampooer or extraction unit.
Regards,
The Hoover Team

Glen
Glen

As it doesn’t work well on shower grout I don’t think it will work as you have indicated. It would probably sanitise but wouldn’t clean

Henna

Hennaasked

Can I use baking soda vinegar and sunlight liquid in the steam cleaner?

2 answers
Triciah
Triciah

No, water only

sal
sal

firstly, do not buy it in the first place as it is useless, but is you already have made this huge mistake, the user manual states water only.

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