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Reviews

4.2

140 reviews
5
(100)
4
(10)
3
(3)
2
(5)
1
(22)
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Elisa

ElisaSydney, NSW

More concerned about getting the money than getting the job done!

published
2 comments
HouseProud Cleaning
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HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Elisa, as per our call with you today, you said that you had agreed with the cleaner to pay for one clean and that has been done. Second clean is on Houseproud. We hope you are happy with the outcome?

Rebecca

RebeccaSydney, NSW

  • 2 reviews

Houseproud North Strathfield

published

Very happy with the service. Easy communication, reliable service. Great clean at very reasonable price. We have a two bedroom, two bathroom unit and would recommend their service. Thanks Houseproud.



1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Rebecca, thank you for taking the time to share this outstanding feedback about Kuresh and his team. We really appreciate it. Regards, Houseproud cleaning

Honest, reliable and attention to detail cleaning.

published

I have been using the services of Houseproud cleaning North Strathfield for over 4 years now and could not be happier. Kuresh and his team are hardworking, reliable and always clean to a high standard. I could not be happier with the service they provide and highly recommend them.

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Thank you for that awesome review Kristin, we are so glad to hear that you are happy with our services. Well done Kuresh and team and keep up the good work.



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Liam B.

Liam B.Sydney, NSW

Simplicity & Convenience

published

Houseproud Cleaning North Strathfield have been taking care of my home for almost 4 years. We (being 3 messy guys) have a 4 bedroom house with 2 bathrooms and we get comments in how tidy we all are. Plus, we get shirts ironed as part of the service!! Makes 100% sense and great value too!!!

Houseproud cleaning North Strathfield

published

Houseproud cleaning service North Strathfield has been great for us 3 bed 2 bathroom Unit at breakfast point. Been very reliable honest and professional. Would definitely recommend good cleaning good prices

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Lyn, thank you for providing this lovely feedback and we are so pleased to hear how happy you are with the whole service. Well done Kuresh and team keep up the good work.

Sandra

SandraSydney, NSW

HouseProud Cleaning North Strathfield

published

HouseProud Cleaning North Strathfield,
Professional, trustworthy, reliable, high standards, really nice people and keen to keep the customer happy.
I have been very happy with Chris and his team for the last few years that they have been cleaning our double story home. Even if extra time is needed, they will finish the job to a high standard. Chris is very keen to maintain a happy customer and a high standard and will happily respond to any requests. I can definitely recommend Chris and his team.

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Sandra, thank you for providing this lovely feedback and we are so pleased to hear how happy you are with the service. Well done Chris and team keep up the good work.

Julian

JulianSydney, NSW

Stunning service. Highly recommend

published

House Proud cleaning North Strathfield has completely exceeded our expectations. We are so happy with their professionalism, attention to detail and great customer service. Thank you Kuresh and your team!

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Thank you Julian for your wonderful feedback. I will pass it on to Kuresh and his team, I am sure they will be thrilled to hear it. Thank you once again.

Rose

RoseSydney, NSW

  • 6 reviews

Great job

published

House Proud cleaning North Strathfield.
They were given a house that really wasnt cleaned for years - end of lease clean.
Very good job, and recommend them to anyone. Speak to Chris and he will set you right.

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Rose,Thank you for the awesome feedback. We will make sure to let Chris know that he's done another marvelous job! We're glad you're happy with how this turned out.

Katie

KatieSydney, NSW

  • 2 reviews

Would not recommend

published
  • +2
2 comments
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Dear Katie, I understand we haven't heard from you regarding this matter. If can give us your contact details we can get things moving for you. Please contact us on 1300 880 198. Looking forward to hearing from you. Maria

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Sammy B.

Sammy B.

  • 2 reviews

So so disappointed...

published
  • +9
2 comments
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Dear Sammy, I understand we haven't heard from you regarding this matter. If can give us your contact details we can get things moving for you. Please contact us on 1300 880 198. Looking forward to hearing from you. Maria

Unsatisfactory and disappointing

published

A very expensive and disappointing experience with poor communication, unprofessional service and average cleaning. Arrival was one hour late without courteous communication, along with other unsatisfactory and frustrating issues. I would not recommend.

1 comment
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

We are really sorry to hear your feedback. We would like you to call our office on 1300 880 198 to discuss further with our Training Compliance Manager so we can assist this franchise with constructive feedback.

Disappointed

DisappointedSydney, NSW

The. Worst. Cleaners. Ever.

published

They're never on time. They break things (window sashes, kids pottery projects) - and don't tell you. They lie about cleaning, when clearly floors are still dirty and dry (not mopped). They leave the house unlocked and wide open. My house is dirtier than when I first started using Houseproud Cleaners.

5 comments
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

We are really sorry to hear your feedback. We would like you to call our office on 1300 880 198 to discuss further with our Training Compliance Manager so we can assist this franchise with constructive feedback.

Disappointed
Disappointed

I have already gone over this with your company's representative in detail. She told me she was just the administrator and would pass all my feedback to your management - you should refer to your records.

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Sue P

Sue P

  • 2 reviews

Friendly, reliable and care about their work

published

Nick and his team are fantastic. They cleaned our apartment in Lane Cove for 12 months after our son was born. They are reliable, friendly and really care about their work. Although we only employed them for a basic clean, each time they would do something extra like fluff the couch cushions, clean the doors of the kitchen cupboards or clean in under some furniture. It meant that even though we never did a 'deep' clean, things never got out of control.

1 comment
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Hi Sue, thank you for providing this lovely feedback and we are so pleased to hear how happy you are with the whole service. Well done Nick and team keep up the good work.

Lynne

LynneSydney, NSW

Life is great love love my houseproud cleaners

published

House proud do such a professional job they take pride in their work even down to the points on the toilet roll . Nothing is too much trouble and The products they use makes our home shine, smell fresh & Clean thank you houseproud for giving me back my weekends .

1 comment
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you Lynne, for your wonderful feedback. Would love to know which franchisee does your cleaning. Thank you once again.

Robyn Burt

Robyn BurtSydney Surrounds, NSW

Great for busy home owners

published

After using Houseproud cleaning for the last 15 years our lovely team retired. We now have Mandy and his partner and they are doing an excellent job. So nice to walk into our home after work and the place is sparkling. Would highly recommend Mandy

1 comment
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you Robyn for your wonderful feedback. I will pass it on to Mandy and his partner, I am sure they will be thrilled to hear it. Thank you once again.

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Alan

AlanSydney, NSW

Pathetic to say the least

published

Called last week for a quote, was told someone would call me back and never heard from anyone. I called again Monday, was told someone would come out between 5:30-6:00 but they didn't show and messaged me at 6:20 to say they're running late and would be leaving an area 45 minutes away shortly.

When I called to say that it's too late and I'd been waiting, instead of a sorry, I got "OK" and hung up on by Dayna, terrible service wouldn't recommend them to anyone.

2 comments
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

We are really sorry to hear your feedback. We would like you to call our office on 1300 880 198 to discuss further with our Training Compliance Manager so we can assist this franchise with constructive feedback.

Alan
Alan

No thanks, Im done wasting more time

Poor Service from Satyak

published

Satyak from HouseProud cleaning is very rude. He doesnt return any phone calls and doesnt communicate well and get back to you. However, just tried a new person from this franchise and so far so good!

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

We are really sorry to hear your feedback.We would like you to call our office on 1300 880 198 to discuss further with our Training Compliance Manager so we can assist this franchise with constructive feedback.

Tashley

TashleySydney, NSW

Dont waste your time

published

Received quote. Requested date and time well in advance. Had to chase confirmation, not received so cancelled. Very poor communication. Should not be hard to get a yes or no.

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

We are really sorry to hear your feedback.We would like you to call our office on 1300 880 198 to discuss further with our Training Compliance Manager so we can assist this franchise with constructive feedback.

Mark

MarkSydney, NSW

Steam clean carpet and couches

published

Santa was absolutely fantastic. The cleaning was incredible. And he cleaned by couches and chairs so well - I have expensive fabrics and it was done perfectly. Highly recommend to do this annually. I will be.

1 comment
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Mark, Thank you for your lovely feedback Santa is great and we look forward to helping you again very soon. Regards Houseproud Cleaning

Good Job

published

The young man that cleans our villa is very courteous and does an excellent job all round.
Arrives within the agreed time range (which can vary a bit) and completes the work in an efficient and effective timeframe.

3 comments
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Thank you Richard for your wonderful feedback. Would love to know which franchisee does your cleaning. Thank you once again.

Richard Wallwork
Richard Wallwork

Maria, The Glenhaven franchise does our cleaning. Richard

HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Sena and her team are great. Glad you are happy with the service and thank you for letting us know! Cheers

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