The night I went there, attendant has bad attitude and no customer service skills. Clearly they are relying on one off business from the hotels next door. As a local, don't waste your time or money, there are plenty of other options that offer service with a smile!

I asked for a packet of Jps Gold 25s
Opened the packet and realized I was given menthol 25s instead given the price of cigarettes & staffs fault I asked to return the full packet for what I asked for and was told by the manager I could not as I had opened it now I have to buy another packet of what I should of received in the first place I will never buy anything in
IGA BUTLER again

Purchased $200 worth of gift cards through the Turramurra store. No amount was put on them so worth nothing. Told by merchant company to go back for a refund.
Owner Terry refused to speak to us and the store manager accused us of stealing the gift cards.
Even though we came in with the proof of purchase.

IGA is a great handy supermarket. They always have a great variety of products and I always recieve great customer service at my local store. I find it easier to shop there in comparison to the bigger supermarkets.

IGA makes a great community supermarket which makes it different to the other major supermarkets. IGA supermarkets should focus on making its supermarkets available to small community areas which don't have access to any other supermarket. I live in Carlton NSW and we do not have a reputable supermarket in this area. It would be fabulous to have access to an IGA as a community supermarket.

I always go IGA to buy fresh stuff almost everyday, i also have member card to collect point this is great value for discount so many times already for me.

An actual person answers your call and transfers you directly to an equally friendly real human. The delivery guy is friendly and very helpful. They are efficient, quick, and a pleasure to deal with. yay, about time a company that cares started online home deliveries!

IGA in Beachmere always out of stock, with a range of excuses, usually that the warehouse doesn't fill their orders or forgot. Too many changes in the range of groceries - brands deleted often and too much trouble to get them in (despite the TV ad!). Returned products last week with an expired date. Finally, attitude to customers is poor.

The only supermarket in Kalbarri so you would expect prices to be inflated. But we were pleasantly surprised that this was not the case. Great variety of products. Plenty of stock. Same specials as Perth.

Schreurs leeks, love the product....when fresh. can buy it for weeks and mostly okay, then get some very old batches, and stop buying. never know when it is fresh in or old stock..
sometimes the packet is fresh and usable for up to two weeks. then the next new pack I open on the day of purchasing ii have to throw in the bin. it is very hard to tell as you cannot see the leek through the packaging, and there is no date of picking... usually old dry and very limp and bit smelly., but this times was actually rotting. is it the product or the store????

A IGA product of 500 grms,today was tasteless & no meaty texture.Even tho I made meat patties & added tasty ingredients,they should've highlighted a mince meaty taste.There was none..Overall IGA is my fav shop- but this item is not..@$6

Can an IGA manager ban someone from his shop on the bases of that person being fat? I stood up for a shopper who was being physically assaulted by the IGA shop manager, many people told that manager it was against the law what he was doing to the shopper, he remembered me because I am a large person. I went to see the manager, recorded a conversion between myself and the manager of that IGA shop where I asked him the question: if he banned me from his shop because I was fat, and he replied with "yes". Can a manager of an IGA franchise ban someone from their shop on the basis of that person being fat?

Rigters IGA are selling expired coke that tastes off. I informed them that there expired but they wouldn’t do anything they just refunded my drink? Didn’t get an apology- drinks are still in the fridge.

Casey's Iga Woree on Toogood Road never ever stocks the weeks specials that are in the catalogue, always has sorry this item is temerarily out of stock . Thier shelves are empty where the specials should be. But when they are not on special they are then fully stocked up .

I was recently at the IGA Express Ripponlea and purchased some cheese. It was yesterday the 14th of August 2022 the used by date on the cheese was 2 June 2022. When i noticed the moud and told a staff member they laughed.

The IGA nearby is under new management. Things are on the up and up there now.
Hopefully shelves empty of basic food items are a thing of the past now.