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InstaChill 28EX (Extra Large)
- 16 reviews
- 24 likes
We are all familiar with evaporative aircons. Heat is transferred from the air to water. Hot air is exhausted outside and cool air is fanned through the house.
This unit does not do that - Just a noisy overpriced fan effective at a distance of 30cm.
Of course this is false advertising. This is how TV Shop does business.
Purchased in at TV Shop for $299.
I have previously dealt with TV Shop and have no intention of going through another haggling session.
I am however, interested in letting others know that TV shop is prepared to sell goods not fit for purpose.
- 3 reviews
- 8 likes
I purchased the extra large & large. 28C late afternoon, cannot do the job. If you live in Australia, save your money. Equipment quality also very poor! I live in NSW.
Purchased in for $1,200.
Did not cool down at all in a 3x3 room. What is more frustrating paid $399 and was told no refund unless the unit was faulty. Well it is faulty as does not do what is advertised.
Purchased in at TV Shop for $399.
Dear Customer,
We apologise for the inconvenience....
Read moreWhen using the unit please make sure the room is well ventilated, cold water in the water tank and cool mode is turned on. If you are not 100% satisfied and within your 30 days trial period, please contact our returns team. Regards Customer Service TeamBought the smaller version of Instachill a couple of years ago and cannot for the life of me understand all the negative reviews. I run it with a fan and it works a charm. Living in Sydney there can some days that are quite humid, but my unit copes very well on those uncomfortable days. Always remember when running an air cooler like Instachill you must put it near an open door or window, otherwise humidity will build up in the room. Only down side is that it is too noisy to have on whilst sleeping.
Purchased in at Show TV Shop for $350.
Dear Customer,
Thank you for your valuable feedback. We hope the Instachill will go a long way for you and keep your home nice and cool....
Read more Regards Customer Service TeamFind out how InstaChill 28EX (Extra Large) compares to other Portable Air Conditioners
Know better, choose better.
I understand that with high humidity an evaporative cooler will not work for you. I am 100 km south of Sydney..so far the humidity has been 66% max. I have purchased this on the trial basis....Firstly I was lied to by the saleswoman who told me that the updated models ie with X after the size were not available in stores in Australia to purchase and therefore see how they work....this is untrue, Harris Scarf and Domain both carry the updated models. The cool function operates only for 1minute and then shuts off.....My 40yr old bon aire functio...
Read morens better than that. I am in a wheelchair and have to keep pressing the remote for any cooling to remain, every minute! I have been trying for over a week with customer support to have something worked out....it seems like they will keep prolonging this until the 30 day trial is up. Do not waste your money. I will be taking this to the dep't of fair trading. Had to leave one star to submit review>>>stars=0Purchased in at TV Shop.
Dear Jen,
Thank you for your feedback and we apologise for any inconvenience....
Read moreIf there is any fault in the unit kindly email us at [email protected]. Regards Customer Service Team- 5 reviews
- 33 likes
What a waste of money, It did nothing to cool down our guest room. My Mum couldn’t sleep because it was so noisy. I was later told that the reason why the sheets on her bed stank and were orange was due to her sweating all night. I rang the dodgy company that hoodwinked me. They told me that I should have prepared, and had 10 litres of water stored in the fridge ready to pour into the fan! Seriously, I need to stop drinking wine at 3 in the morning. NEVER again !
Purchased in for $396.
Waste of money, doesn't work the way the say in the TV commercials
I bought my Insta Chill (ex large) from TV shop after watching all the commercials on TV. Thinking it would cool down my bedroom for me and my German Shepherd Dog. But my bedroom ended up hotter and more humid than before I switched it on. My dog was panting and panting she and I couldn't stand the humidity with the Insta chill on in my bedroom it felt wet, hot & humid in there like we were in a hot sauna or in the tropics somewhere. I then tried to put icy cold water into the water chamber then I put ice in the water chamber too, I even opene...
Read mored up my window, did every trick in the book to make it work but to no avail. What a waste of money and my time....and in the end I had to send it back and pay for the huge postage. The tv seller didn't even ask me what state I lived in here in Australia and he tried to sell me another one half price...it certainly doesn't work here in SOUTH AUSTRALIA with our heat !!!. It's just a glorified evaporative water cooler. You are better off buying and spending your money on a refrigerative air condition I will never buy an evaporative air conditioner again. I ended up putting my ceiling fan on which at least cooled us both down by circulated the hot air on my sweaty skin that cooled me down better than this being in my bedroom. My dog lay on my bed belly up, with her legs in the air under the ceiling fan and cooled down better that way. Lol. And this unit was supposed to be super quiet !!! I couldn't even hear the TV on high full blast, it sounded like an aeroplane was flying in my bedroom. Next time I will definitely read all these reviews FIRST before buying anything off TV again. I will never get sucked in again.Purchased in at TV Shop for $899.
Dear Debbie,
We apologise for the inconvenience that the instachill didn't work out for you. If the humidity in the area is over 75% the cool function stops and the fan only operates. We will process...
Read more your refund accordingly once the unit is received back at our warehouse.Related Articles
- 3 reviews
Perfect for summers!! Cools down my standard bedroom really fast! Definitely, worth the $ I spentt!! Planning to get one of the Instachills for my mother this summer!! Thank you TV shop
Dear Miilee,
Thank you for your great feedback and thank you for being a loyal customer to TV SHOP. We look forward to seeing you shopping with us again....
Read more Yours Sincerely, TV Shop Customer Service TeamThis is best and I heard this is the best top selling profit in Website
I loved it and I will always advice my friends and family or get this
Purchased in at TV shop .
Dear Nand,
Thank you for your great feedback and thank you for being a loyal customer to TV SHOP. We look forward to seeing you shopping with us again....
Read more Yours Sincerely, TV Shop Customer Service TeamThe reviewer stated that an incentive was offered for this review
Find out how InstaChill 28EX (Extra Large) compares to other Portable Air Conditioners
Know better, choose better.
Purchased in Dec 2022 from the TV Shop. Advertised as an air condition. What a joke. Its the most expensive fan I have ever bought. Instead of spending $900 I should have spent $29 would have had the same result without the noise. I will never buy anything from the TV Shop again.
It arrived upside down in the box, a part was loose and floating around inside. Contemplating takung it to the dump.
Purchased in at TV Shop for $900.
Hi Kim,
Thank you for your feedback and we do apologise for the inconvenience....
Read moreThe advert showcases it as an evaporative cooler which is the actual functionality of the Instachill. All our adverts are checked and approved by Advertising Standard Authority. If the unit was damaged upon delivery, did you request for a replacement? Regards Customer Service TeamI will refer you to this. Please take the time to look at your own ad for this product. When you google this product your ad clearly reads portable air conditioner. I have a snapshot of your ad and if it was possible I would have attached it.
- 18 reviews
- 25 likes
Just turns the room into a sweat shop. I am disappointed because it has not performed as it should was faulty. But I have to pay for the Freight back to tvshop
Purchased in for $800.
The machine is way overrated, Just turns the room into a sweat shop. And as for the noise well it's ridiculously loud. And trying to return the thing is a nightmare. You can buy an $89 product from Bunnings that does the same thing and heaps quieter. Don't waste your money buying an instachill.
Purchased in at TVSN (TV Shopping Network) for $800.
Find out how InstaChill 28EX (Extra Large) compares to other Portable Air Conditioners
Know better, choose better.
It doesn't chill a thing! It is just a big noise, very noise fan that doesn't even swing side to side as simples $40,00 regular fan does... terrible! What a waste of hard work money... I'll try to return tomorrow to the store I purchased. Fingers crossed!
Purchased in at Mitre 10 for $400.
Questions & Answers
Do u need a Windows open
With my 28ex instachil I keep blinds closed so no you don't need to but that is an option if you want?
Hi Charlie,
The Instachill 28EX works best in a well ventilated area so you get fresh air all the time....
Read more Kind regards Customer Services TeamAll of these units are utter rubbish you are better off buying a fan and saving money. They should be removed from the market. The marketing is dubious at best.
No book ..... where do l put the water in the top or the bottom?
you can see at the back a little receptacle to pour water into
Hi Bernie,
The water tank is located at the back of the unit. Its like a drawer that can be pulled out to fill in water....
Read more Regards Customer Service TeamThat's funny mine is at the front... and it's so BLOODY hard to tell when it's full cuz it's so dark...
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Details
Category | Portable Air Conditioners |
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Features | Evaporative Cooler and Remote Control |
Manufacturer Warranty | 1 year(s) |
Other Portable Air Conditioners
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Dear Sam,
Sorry to hear that. Kindly email your order details and issue at [email protected] and a customer service team member will assist you....
Read more Regards Customer Service Team