Jayco Australia
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Reviews
Satisfied Jayco owners
We own a 2022 Journey Outback. We have traveled over 40000 km with it. Very few issues during this period. Have traveled difficult tracks like the Gibb River Road and the desert roads around Birdsville. Very little damage. Some of the hardware is somewhat cheap. Eg cupboard locks and some of the plumbing. On the other hand you have to be fair to acknowledge that the Jayco is about 50000 dollars cheaper than a Lotus or others. Had an issue with a cracked nose cone which was replaced free of charge after the warranty had run out. Our dealer Jayco Bundaberg has been extremely helpful and supportive to our needs. We would buy a Jayco van again.
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Jayco silver line $ for buck
I have a 2017 Jayco silver line van
I have had a couple of minor issues
Other reading a lot of the previous reviews some people complain about things they could fix themselves, maintenance is everything when owing a van
Even $120 k vans have the same problems
I have had 3 new Jayco vans and very happy for $ for buck
Alan Keith Brisbane
Jayco has always given me great after sales service, but I always deal with the suppliers warranty
silverline 21.6 from Mildura jayco
Very happy with van. Airbag suspension which tows perfectly behind Volkswagen touareg. From new shower never drained properly. Found right angle bend near outlet went from 22mm down to 12mm
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Stirling 2013
Well i came away depressed and some of the complaints are righteous in their content. But good god do you people not own some duck tape and a drill, are you not from Australia where the roads are covered with kangaroo crap a wombat crap then baked by a blistering sun. The roads are hard and crap brakes. That doesn't excuse annoying poor workmanship or crap parts or poor service but come on aussies get with the game fix it or live in a house and don't tell me they don't have problems. Oh Bert the taps are dripping, oh Bert the fridge isn't co
... Read moreld, oh Bert theres dust all over everything hence we get adds for dusters doh People if you have a problem hook in and have a crack its half the fun. We had our push out bed explode in the middle of the night while i was having a kidney stone attempt to assassinate me, and believe me it was trying like a one armed wall paper hanger. So the bed see, decides it don't quite like the fact that we been sittin up near the hinges which we find out are made from soft aluminium. They sang a little tune sort like a squirrel being choked and then gave way to gravity and some resoundingly strong struts. The bed did a sort of right angled failed to give way turn and headed into the kitchen. The side of the bed also collapsed due in part to the Jayco tech only using a thin layer of the chewing gum he had at hand at the time. I replaced his gum with some angle brackets from an old ww2 tank and great very solid. After replacing the brackets with some stainless steel ones job was done. Did i ring jayco ha like hell i did we just fixed it with a bit of macgyvering. Then some hinges fell of the cupboards and the shower leaks somewhere and now my hot water won't get hot. But crap happens and i will fix it not because i know how but i will have a crack then watch youtube oh and i don't get dust in the van cause i know a secret that has been passed down from a Himalayan monk of the satin scarf of the divine level of seven from nine and it is ......... sorry they wont let me put in any more words there seems to be a limit to the amount of words i can...... Onya Auzzies Never give in and never ever give up
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2019 Jayco Journey 19.6 van
Purchased in November from Jayco Bundaberg. It is our second Jayco and 3rd van. The van tows well and we have lived in it for 3 weeks straight so far. A couple of minor issues - front water tank leaked from new, but was easily fixed with refitting the water level sensor, and the little mesh gadget over the water inlet breather was missing. Jayco were prepared to replace the tank, but repaired it easily myself. Everything just works, but the fridge took a bit of working out - it is an 2 door auto Thetford. The built in wifi is great, and
... Read morethe electronic monitoring is handy. The shower base feels a bit funny as it flexes, but seems to be the thickness of the shower base not a structural problem. We are caught up in the Suburban hot water system debacle, but you cannot blame Jayco for that. Frustrating though - cannot use it on gas and the communication from Coast to Coast who are responsible for sorting it is abysmal. We believed that a bit more working out re cupboards when manufactured would have resulted in a better set out. For instance, the Circuit breaker, the wifi router and the power panel are all in different cupboards whereas could easily be fitted to one overhead cupboard leaving the others completely usable with our gear. These niggles are quite insignificant in the grand scheme of things. Love the overall layout, the roomy ensuite, and the washing machine is a fantastic addition. All in all, we are quite happy with our purchase of the Jayco and would particularly recommend both the an and the service from Warburtons Jayco Bundaberg
The company has improved
As a person whom deals with jayco frequently for repair parts they are up with best in supply and service.yes things are wrong sometimes but compared to other manufacturers they have systems in place.even parts for some vans up to 10 years old
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Onto our 4th van and still happy
We’ve just ordered our 4th Jayco through grant at page bros in Seaford and I’m excited!
They are a great value for money. Yes they have teething issues due to mass production but we’ve never had an issue getting them fixed when needed. I don’t think you’d be able to get a van without any problems. It’s part of the process! Their service team go above and beyond and issues are fixed quick smart!
We’ve loved Jayco a since we bought our first 5 years ago and will be life long customers.
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Please reply
I picked up new 21ft Journey touring van in May 2018 yes l was happy with hand over,but since ive found no wheel cover( which was going to be delivered on next vans coming up to Darwin,,) and other minor faults.Ive email Jayco Darwin over the last 2 months an had know replys.
Looks like ill have to go through Jayco head office.
Did the Job
Bought a 2010 Jayco Pop Top Outback. Taken on many trips, encountered few issues. Battered by hail and nil dents. Pulled by Ford ranger and always performed exceptionally on road. Some fittings broke, but overall good caravan. Good resale, as recently sold for what we asked for within a few days. Would consider Jayco again.
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Great little outfit
Traveled the Gibb River Road sure a few screws came loose all the better for me to improve the van with better fasteners. Have been to remote places with the Outback Eagle and let me tell you this van has performed quite well.
It has handled the conditions well above my expectations. Spending most of the time on corrugated roads, not asphalt and getting the van dirty like it was meant to be. Keep travelling
Details
| Category | Physical Shops and Caravan & Camper Trailer Shops |
|---|---|
| Seller Type | Manufactures Own Products |
| After Sales Service | Yes |
| Manufacturer Warranty | 2 year(s) |
Contact info for Jayco Australia
| Mon | 9:00 am - 5:00 pm |
|---|---|
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 4:00 pm |
| Sun | Closed |
Extra Information
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