Jayco vans are rubbish. Dont be fooled. The dealers are not interested in fixing problems they make you wait until you pay for a warranty service to fix their problems. It is a rort and the ACCC should do something about it. I complained to Jayco head office refused to take calls and they hide behind emails. Finally I got Jayco head office to do the service for $500 because they dont want to upset dealers with a cheaper service price. I marked everything before the service and nothing was touched. I embarrassed them so badly they refunded the money. I would never take my van back to any of them. I have slowly been upgrading the problems myself as I can because I am a qualified trades person not a child with a pop rivet gun.

2005 Jayco Eagle Outback
I bought my camper approx. 5years ago, i have young family (3 kids under 5).
Its nice and easy to tow around
I found that the older Jayco outbacks (campers) are built better then the new, as silly as it sounds - must be the simplistic no fuss
electric brakes are also a great relief when towing with a smaller SUV, with the family in the car
however, i wouldn't recommend it as a caravan park camper - its more just for off-road parts that are in-accessible for larger caravans or if your on a budget
i eventually sold my camper and upgraded to a 2012 Jayco expanda - shower/toilet/etc. and its fantastic in comparison!

I have a problem with my Eagle Outback 2004 > I can wind it up fine, but when I wind it down it only goes a short way down and then the handle mechanism becomes totally loose (no tension at all the and handle winds very loose) and the roof remains up (approximately 80% of its full opening height). Luckily it is in my driveway at home and not out remote.
Any ideas what the problem is?
Otherwise, my Jayco has been great, travelled Cape York no problems at all!!

Canvas leaks on bed ends wetting all bedding, leaks along all stitching holes despite being 'weathered' as instructed. Plastic parts are not uv stabilised so break within in 12 months.

I'm in the same boat. Purchased an eagle but can't take delivery due to the recall. I'm being told the parts are coming but who knows when they will actually arrive and if they are the right ones (recall 1 vs 2). So annoying! Totally taken the shine off getting my van.

Camper has the ability to be good value but the workmanship on the van and the aftersales service is terrible.
Such as missing items, scratches on new bench, super glue used to glue down screw caps and chipped melamine, a poorly fitted weather strip that caused a leak on the first camping trip. A poorly wired 12 pin plug that caused a short and flattened both the starter battery in the car and the van battery and a company that won't return a phone call or offer to make things right, once they have your money it's too bad, so sad!

Sold it after 3 months putting beds out than have to make them :(
May as well kept the soft floor camper no room inside awning was poor
Needed to do more homework next time
Poor quality was told as well built to a price

We have a 2004 Eagle Outback and have dragged it to some pretty remote locations without any major dramas.
We bought it after the wife said she wasn't going to sleep in a tent anymore.
This is a great compromise, all the luxury, and still camping under canvas.
The last 7 years we have spent 3 or 4 weeks away with up to 5 kids over Christmas, and it is our ultimate getaway...... we love it
Its not perfect, Jayco quality control is marginal, but nothing that can not be attended to by the average handyman.
Ours is fitted up for free camping with solar and batteries, and can remain independent indefinitely.
Luxury camping...... on a budget
Jayco quality control really needs a serious overview.

You get what you pay for, and to make my eagle presentable for resale will cost me plenty .
its ok to go somewhere, set up and stay a week . for travelling it's a pain .
Purchased a 2004 model Eagle outback in 2006 . previous owner used it very rarely . Extremely easy to tow, and will go anywhere my patrol can go (within reason)setup is not too hard when you get used to it .
Build quality . Lack of storage with 2 kids in tow . Original awning is a disaster . almost impossible to keep water out, ruining the ceiling paint and curtains . Rust everywhere there is metal, all screws, skylight surround . Glad the frame is aluminium !! BUILD QUALITY

Our 2003 Jayco eagle was a shocker. The door materials were practically made out of cardboard. Every time we stopped we had to screw back in the screws from the slide out beds that have sagged. All of the flyscreens and the seam where the windows met the canvas had come apart. The worst part was when it rained. You would get water under the beds and behind the couch from all the water that leaked in through the low quality canvas. Never again, no wonder they call them Junko
Lots of light
No storage space, appalling build quality, poor quality materials used, fell apart around us (and never been off the tarmac), leaked water when it rained