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79 questions from our users

Graham Robert T.
Graham Robert T.asked
Penguin

hi i have a2010 JAYCO PENQUIN,elect roof,,can;t get the roof to go up,,help ??????



No answers
Heather D.
Heather D.asked
Penguin

How do I take out the fridge to fit wires behind it, 2018 Penguin

No answers
Dennis A
Dennis Aasked
Penguin

Exterior light working ok but interior lights not working on battery or mains
Checked fuses and ok checked main earth leakage device and ok
Now stumped

1 answer
Jayco
Customer Relations TeamJayco

Hello Dennis, so that we can further assist you please send your inquiry to [email protected] and include the chassis number of your camper.

Harry V.
Harry V.asked
Penguin

Hi i have a 2018 nissan x trail 2.5 lt engine, will it tow the jayco penguin.
Tks Harry



No answers
Dianne Meyjes
Dianne Meyjesasked
Penguin

Hi wondering if anyone knows how to get the light fittings off to clean in a Jayco penguin. De

1 answer
Jayco
Customer Relations TeamJayco

Hello Dianne, So that we can further assist you, please send your inquiry to [email protected] and include the chassis number of your caravan. Customer Relations Team

Help over searching
Help over searchingasked
Penguin

What is the clear plastic strip called that has the screws in it attaching the canvas to the base ours has given way near door the strip is at the back of canvas

No answers
Nicole H.
Nicole H.asked
Penguin

He
What is the total length of the jayco penguins from total to bum please ??



No answers
Colin V.
Colin V.asked
Penguin

I have a 2012 penguin outback with 2 electric bikes mounted on front. tow ball weight is 180kg is that ok

No answers
Mark
Markasked
Penguin

Does anyone have the cupboard dimensions for a Jayco Penguin Outback 2018. Thanks

No answers
Wayne B.
Wayne B.asked
Penguin

I have a Jayco Penguin 2013, the electric roof lift won’t go up but the motor runs,manual lift won’t work either.

No answers
George
Georgeasked
Penguin

I am contemplating purchasing a new Jayco Penguin (on road). I have read a series of reviews where penguin owners have experienced significant failures with the lifting system. I have previously owned Jayco campers the lifting system and cables never failed and lasted. My question is two fold (a) is Jayco using lower quality materials in their new campers in the lift system (b) has Jayco rectified the problem? I can deal with a draw not closing, or a light not working etc but if I have to worry about the lifting system failing on the way to Uluru that’s a different matter!

No answers
William M.
William M.asked
Penguin

Why is my roof higher in one corner when wound up

No answers
Ray
Rayasked
Penguin

Is it a requirement to have a electronic brake controller unit fitted to a vehicle for towing a jayco Penquin?

2 answers
Paul
Paul

Yes.

Ray
Ray

Thanks Paul

Terry R.
Terry R.asked
Penguin

Trying to find out the cable sizes of the lifting system

No answers
John b
John basked
Penguin

Where to put hard stands on my penguin

No answers
geoff
geoffasked
Penguin

I understand water tank should be emptied and refilled periodically? Where do I find the tap or valve to drain tank?

No answers
Rod F.
Rod F.asked
Penguin

I have just taken delivery of a Jayco Penguin Outback. There is a sign inside the door that states that the roof light plug is to be disconnected before lowering the roof. However, there is not a roof light plug fitted to the camper trailer. Should there be a roof light plug fitted?

1 answer
Joe
Joe

The plug should be near the sink close to the wall. The idea is to disconnect the roof electrics whilst you're travelling.

Karen D
Karen Dasked
Penguin

I want to free camp. How do I go about setting up portable solar panels. There's a battery under the bed.

No answers
Ian R
Ian Rasked
Penguin

Can I tow a Penguin 13 with a Suzuki Grand Vitara 2.4 petrol...?? If yes, do I need to do anything to the car..??

2 answers
Shaneo
Shaneo

You should be able to tow one. Depends on the towing capacity and ball weight the Grand Vitara can handle. And the weight of your Jayco Penquin.
I tow mine on a medium SUV MY Jayco weighs 1164kg ATM (loaded weight) and 129kg ball wright and it tows fine. My car can tow 1600kg and 200kg on the ball.
You will need a tow kit, and will need to get an electronic brake controller unit fitted to your car to operate the electric brakes on your Penquin.

Ian R
Ian R

Yup, it tows fine... we’ve done several weekends away now and are very happy with the Penguin and the towing of...

mabel m.
mabel m.asked
Penguin

I have a Jayco Penguin - three years old. The velcro around the door is not longer sticking properly and needs to be replaced. How do I go about this? Is there special velcro to be used? How do you remove the glue from the old velcro around the door?

any thanks

Mabel

1 answer
Mark C.
Mark C.

Bunnings sell it in a box with 5 metres on it you need about4 meters if you are going to do inside and out side. Hace j7st done my took door off to make it easer

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