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Quality product let down by cheap plastic shower head.
Great hot showers even on windy days.
Easy to set up and use.
Quality gas heater which is let down by a cheap plastic shower head that dripped and then leaked continuously after only being used for a few days.
Purchased in July 2021 at Tentworld Physical store for $289.00.
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nadsy
- 5 reviews
- 4 likes
Constant troubles
We purchased our unit for camping showers. About half of the time we have had it there is some reason it won't work then the next day it works fine. On our trip to central australia the ignition failed, I rang customer service. Nowhere to exchange it, told we have to go the rest of the trip without it working. Then like magic the next day it works... Who can figure this silly unit out. So finicky.
Update: again it fails... Urgh... can't rely on this unit in the outback as it wastes water trying to get the unit working without any luck !!!
...Read more
Purchased in March 2021 for $430.00.
3 comments
Thanks Chris for your reply but my experience has left a bitter taste, too little too late. I felt like I had to justify the units failure before I was even allowed to return it for someone to assess ... Read more
it (and that was after having an entire holiday without our unit). This was time consuming and extremely frustrating. Then finally we get the ok for replacement and I get sent an offensively sarcastic email. Horrible customer service.JoolcaJoolca
Hi Nadsy,
That's totally OK - I understand that the experience left a bitter taste in your mouth and I don't expect that a simple message from me would have made much of a difference in the grand scheme of things.... Read more
I would however like to make this right, in any way that I can. If there is anything I can do for you, please let me know. I am willing to do anything that is needed to turn this around and make you happy, or as close to happy as possible. Is there something I can do to make this right by you? Also, I'm not sure what your contact details are so I can't look this up in our system. If you have a ticket number, could you please shoot it over? I want to look into exactly what's happened, as you should not have had a horrible experience with us - and certainly receiving an offensively sarcastic email is completely inappropriate and I will personally address this. If I were you, I wouldn't be very happy either. Please let me know, I genuinely want to make this right. Warm regards, ChrisSimilar opinion? Write a review on ieatwords.com.au!
Reliable and fit for purpose
When I purchased the Joolca Hottap, as well as their shower tent and leave-in plumbing, it was after a lot of research for a continuous hot water solution. We live in the city and are renovating a decommissioned church in the country, and we knew it would be at least 18 months without wet rooms onsite. Knowing it would be so long, I've deliberately waited until we've seen both summer and winter performance before writing this review.
We are extremely happy with our shower solution and it makes a massive difference to our ability to stay onsite...Read more
for extended weekends. We run the hottap unit from the mains water tap on the property. It takes me and my husband about 10 minutes to put up the tent and get the unit connected to the gas bottle, and a little longer if I'm doing it alone; we pack it all up when we go home to the city. We recommend this as a shower solution for renovators - if there's room to pitch a tent, then you can have that nice hot shower after hard work. In summer, we are getting steady 48-50 degrees water temperature, and in winter, when it's 5-10 degrees daytime and 0-2 overnight, we are getting average 42-43 degrees. Pressure is always good. The unit doesn't like much wind around it, but we followed online instructions from users plus advice from Joolca, and have fashioned some wind protection to manage this on all but the most windy days. The winner features for us are:Purchased in August 2021.
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Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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Cristal SmithSouth East Queensland, QLD
Absolutely perfect!!
Thanks Joolca, we love the hot water system, shower tent and towels!!! Youve done an amazing job! We cant wait to use it on our longer trip in August.Well done Joolca you rock great products!!!
Purchased in May 2021.
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Jo M.Sydney, NSW
I have more friends Now!
Should of invested in this great bit of gear years ago, Life will never be the same again. I now have more friends wanting to sit beside me. Thanks Team, Ron.
Purchased in May 2021 at Joolca directly.
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DazMetropolitan Adelaide, SA
- 2 reviews
Great product
Great product, value for money, great company easy to deal with and delivered on time, will always recommend their products to anyone wanting gear for your camping trips regards Darren Wilton.
Purchased in February 2021.
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Em
- 2 reviews
Great.
Easy to assemble and use. I was struggling to wash my dogs inside now that I've moved somewhere without a bath or laundry trough. This has solved the problem. Highly recommend.
Purchased in February 2021.
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Fabulous customer service and up-dates and we are delighted with the product .. hot, stable temp, great water flow 10/10
Delighted in every way .. fabulous product would highly recommend if you want a portable shower. Great service and updates from the company as well as entertaining customer service. Great stuff
Purchased in January 2021.
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KathyGSouth East Queensland, QLD
- 4 reviews
- 7 likes
Simple to put Together. Worth every $. Highly Recommend
Set up and used for the first time today. Very proud that the en-suite camp tent was up in less than five minutes and then water / heater connection not much longer. Others watched in amazement. We had a wonderful hot shower. Now we can go camping anywhere. Love it.
Purchased in February 2021.
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Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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Great Product
We used our hottap over the Christmas break. We couldn’t be happier with our purchase. Right from the day we ordered it, the service has been amazing and the product even better. I would recommend this product to anyone. It is easy to use and even easier to set up.
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kevyarck
- 2 reviews
best outdoor shower i have used
copes extra well with demand and extended usage water temp was fine a great little machine even the wife was impressed !! with all the fittings colour coded it was very easy to set up and adjust maintained a good water pressure the auto pump stop start works well happy to recomend it
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BobBrisbane
At last
"In the past I have purchased two other brands of hot water service units and ultimately they have been unreliable and complicated to use. I have also bought three different pumps to try and trip these units into starting on low pressure. I was recommended the Joolca hot tap and pump by a friend and haven’t looked back. This unit works and is easy to use. Wish I had bought one sooner."
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JohnnyChristchurch
Buy one, you won't regret it
Bought this Hottap for camping and are most impressed by it. Set it up at home to test, very simple and quick. I also purchased the quick disconnect for the gas line, well worth the money. This will be absolutely brilliant for camping, not only for showers but for doing the dishes, and hosing down our dogs if they get into some muck.
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james
- 3 reviews
- 3 likes
great concept - damn the bureaucrats
Really love the quality and price. Pity the politicians have limited the heat for the peasant showers.
I have read a few people having issues with the wind - I went to a demo yard and bought an old house power box for $10 - cut a rectange in the bottom for the unit to sit in and added a few vents and problem solved
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RoanRedland bay
Excellent system
Used it for the first time over the long weekend. It is simply great, having a hot shower after a hard day in the dust and the ability to wash your dishes in hot water can never be understated.
Used the system to shower and wash up after meals. So easy and convenient.
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Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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Finally!!!
Finally got one!!!
Amazing product. So happy with it.
The unit provides consistent hot water and starts automatically whenever the tap is turned on. I chose to mount my unit on a revivalist trolly and strap a bbq gas bottle underneath just to make it that bit easier to move around.
I now have hot water on demand, anywhere I go.
Definitely recommend this product to anyone requiring hot water in a camping or off-grid situation.
Absolutely love it!!!
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HOT water quick and easy!
For such a low price I was very impressed. The build quality seems excellent. We have a place that is prone to power cuts etc and this product is as important as a generator to me. I am going to build an outside shower and REALLY impress the neighbours! The dogs love the heated washes too.
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HOTTAP on a Half Lap : Did a fantastic job !
We have just completed a three month half lap of Australia and have a Joolca Hottap mounted on the A Frame of a Jayco Swan Outback. The unit is protected with a standard Joolca cover. The main use of the Hottap was for washing the dishes however we did use the shower when no facilities were available at a National Park. Overall the Hottap performed very well and is also robust, we were driving mainly on bitumen but did many kilometres on gravel corrugated roads and the Hottap was not affected.
Initially we did have some problems with ignition ...Read more
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Tony
- 2 reviews
Love it
Wow what an awesome system, absolutely love it, so easy to set up and have hot water when ever you want, we used to boil saucepan's to have a shower when camping now we have instant hot water when ever we want. Thank you for creating this awesome system and we are looking forward to having many great trips away
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Fantastic Product
Unreal product, the team at Joolca put so much effort into their customer service, makes it a real experience to deal with them.
It is not often you come across a business so compassionate about their product and customers.
Congratulations on all the effort you put in and to make this purchase easy and fun. The Hottap we brought is really great.
Thanks Joolca. Arthur and Shirley
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Questions & Answers
Luis O.asked
When my water heater will be in USA ?
1 answer
JoolcaJoolca
Hi Luis,
For HOTTAP Essentials or HOTTAP Outing, they will be shipping out of Utah on May 18th 2020. For HOTTAP Nomad Kits, because they've been quite popular, they will be shipping on June 8th 2020.
Please email [email protected] if you have any questions about your order in specific and we'll be sure to help out!
Warm regards,
Chris
Stephen B.asked
Hi my joolca hottap is quite sensitive to the slightest breeze. So far i have reversed the top vent covered the side slots to very little improvement i understand that there is an adjustment of the flame that can be done to remedy this problem if so i would be very keen to try it
Regards
Steve Burke
1 answer
JoolcaJoolca
Hi Steve,
Please email us on [email protected] or call 1300 669 500 and we'll be happy to help you out. If you can give us a call tomorrow (Monday) as early as possible, as it's our last day before we close for the Christmas break (we're back on the 2nd of January - only taking a couple of days off in between the public holidays).
Thanks!
Chris
Chappyasked
HI. Just wondering whether the Hot Tap is weather proof. i.e can I leave it on the back of the trailer when it's raining etc?
1 answer
JoolcaJoolca
Hey Chappy,
Thanks for the question. The HOTTAP isn't weather proof, so leaving it on the back wouldn't be a good idea. You should take it down and pack it away when you're done using it. Happy to clarify in more detail, just give us a bell on 1300 669 500.
Thank you
Chris
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JoolcaJoolca
Hi Nadsy,
Apologies for the slow reply on this one, normally we're on the ball with getting all enquiries sorted.... Read more
Please let us know if you have any trouble with the new replacement HOTTAP. I am sure you won't, because in a normal scenario it works every time. I'm very sorry that you had trouble with the first one, and that it made your trip away less enjoyable and frustrating. If you need any help, please do call us on 1300 669 500 and we'll be very happy to help. Usually calling in will help us resolve things quicker if you have the time. Thanks again and I hope things are now back on track! Warm regards, Chris