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Reviewer Photos & Videos
BilloRIngwood North
A hit with the bouncers!
Easy assembling bliss. Kids love it and so do the adults. Big enough fo quite a few Little’s kids to safely play. Great times. Easy to remove sticks and
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This is Perfect
Easiest trampoline to put together. Glad we decided to buy a jumpflex, great quality, fast transport. Great accessories, perfect for children as well as adults. Made the perfect easter present. Fast confirmation once paid for. Great warranty too. Definitely can’t go past buying this trampoline. Hours and hours of fun
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TashSWR
- Verified purchase
4 happy kids!
My 4 kids (and all the neighbourhood kids, ha!) are all absolutely thrilled with their new trampoline. With ages 4-14 I really love the net style and that no accidents can happen with little feet accidentally slipping under the springs. Great design and great quality product that keeps us all happy
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Kate eLanghorne Creek
Love our jumpflex! Best thing we’ve ever bought for our kids...
We bought our 12 foot jumpflex for our girls (9 and 1year old) for Christmas. They absolutely love it. Keeps them occupied for ages... It was really easy to assemble which was a big relief as we had to do it Christmas Eve night when the girls were in bed. Instructions were very comprehensive. Love that we can let our 1 year old go crazy on it knowing she is safe from springs and falls. The customer service is fantastic too, as our sun shade ripped on an extremely windy day and they sorted it straight away. Found it to be much better value than some of the other brands out there and had better warranties in place too. Love it and would definitely recommend!
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Awesome trampoline
My kids love their trampoline. Always want to use it and it burns off lots of energy! We love it also. Lots of fun for the whole family. It’s a well built trampoline and the safety net is extremely durable. We have recommended the trampoline to family and friends who also love it
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Jammo
- 2 reviews
- 1 like
- Verified purchase
Unbelievably happy we went with Jumpflex
We are absolutely ecstatic about the quality of our trampoline. Our son loves it and I don't mind admitting that I have had the occasional jump myself... The most pleasing thing has been the after sales service. That's when you really find out the type of company you're dealing with and Jumpflex have been terrific... Thank you so much and keep up the great work with your wonderful products.
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Sassygold coast
- 31 reviews
Great trampoline but beware with water attachment
We’ve had our trampoline set up since 1st December, in that time the basketball hoop rubbed against the net and caused the net to start fraying, however jumpflex customer service was amazing and replaced both net and hoop straight away.
The outside mat has started to fade in sections already - maybe because we don’t have any shade in our backyard ?
But what I want to stress the most is the water attachment!! Trampoline becomes very slippery, and my 6 year old daughter dislocated her hip on the first use, doctors at the emergency room said...Read more
it’s a very silly idea The trampoline has massive weight limit and it’s very bouncy, much better then other brands. Price was pretty good compared to other brands, looks great - love the green and black - just not sure how long it will last - time will tell!1 comment
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AnaDrouin
- 7 reviews
- Verified purchase
Good product
Excellent customer service! Very easy to deal with. Comes with a ladder to easily access the trampoline. If you purchase a shade sail, adults won't be able to jump on the trampoline due to their height. Very sturdy and safe. The nets are flexible, but very secure. Easy to assemble too.
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gemmmardPerth
- 2 reviews
Fantastic product, awesome support and service
Before deciding on the Jumpflex 120, we researched pretty much every possible provider of trampolines in Australia. The web feedback, look of the product and the pre-purchase support we received from the Jumpflex team was simply excellent.
We bought the trampoline in late November for a 'Santa' delivery to the kids, which gave two big concerns (would everything arrive / be complete in the box and would I be able to put the trampoline together successfully!)
The boxes arrived in super quick time (I think it was about 7 calendar days from purc...Read more
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H OssieSouth East Queensland, QLD
- 2 reviews
- 2 likes
- Verified purchase
Shade Cover
Avoid buying the Shade Covers. The fabric is flimsy and there is only one very tiny drain hole in the centre. On only the second night of ownership we had some rain and the one hole must have been covered by a leaf. Water trapped in the cover and in the morning we awoke to find that the cover had torn away from 2 corners and a third corner had ripped. The company have promised to refund the cost of the cover and stated that the box clearly had written on it that the cover should not be used in wind or rain and to keep it free from leaves and...Read more
debris. Don't they realise that Australian back yards will have just a few leaves! Clearly they expect parents to climb up and remove the cover every night - not a very practical solution to a serious design fault. Just put extra drain holes in the cover please. The trampoline appears to be fine but it is only a couple of weeks old. Very disappointed as parents do want shade cover.Similar opinion? Write a review on ieatwords.com.au!
Awesome trampoline
Looks great awesome quality easy to put together. Kids love it would recommend spending a little bit more for the piece of mind the kids are safe and outside having fun in the sun. Had a bit of trouble with delivery toll bit great customer service sorted that out. Awesome trampoline
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DanClermont
- Verified purchase
Awesome Trampoline
We researched many trampolines online for our two young boys. This was the only trampoline with consistently good reviews for everything including warranty, weight capacity, quality, safety & customer service. We were not disappointed, it is a well made product & we get comments from everyone who uses it. We look forward to many years of fun to come!
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tngtng
- 4 reviews
- 3 likes
Great customer services and Trampoline for family
This is a great trampoline for family. My 3 children enjoy it very much and play it every day. The 250kg max weight is good for more than one teenager & adult. Warranty is another plus of this trampoline - 10 yrs on frame, 5 yrs on mat and springs. 3 yrs on safety net & pads. The warranty and 250kg max weight are my main reason to choose
this Trampoline.
Installation is easy. The only complain of installation is that the plastic sleeve of safety poles are somehow difficult to put in. The protective foam always slide out of position. But o...Read more
verall, installation is very easy and instructions are very clear to follow. The staff and support of the Jumpflex team are very helpful. We are very impress their services and assistance. We ordered the trampoline on Thurs night and are ready to pick up on next day morning before my kid's birthday party. at weekends. Overall, we are very happy with Jumpflex trampoline and their customer services.Similar opinion? Write a review on ieatwords.com.au!
MelSydney
Fantastic customer service and product
We ordered the 12ft trampoline for our son’s birthday. Unfortunately there was a huge issue with Toll delivery. Jumpflex, specifically Renee, were amazing in their follow up and insured we received our item in time. It’s a great looking trampoline and our boys love it. Can’t wait to attached the Projam.
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SarahPerth
Amazing!
Love our new trampoline, am so impressed with the design and safety - being able to hang out in it with my 1 year old without fear of her falling off or escaping with the zip up function.
Would highly recommend this brand - great quality, modern appearance and good visibility through the safety netting :)
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Great product!
Great product. Service was excellent and we received our trampoline very fast. I’m sure our 3 girls are going to get years and years of great use out of this trampoline. Would no hesitate to recommend Jumpflex trampolines to anyone. couldn’t have asked for better service & quality. Brilliant product!
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Shay KToowoomba
- 13 reviews
- 1 like
- Verified purchase
Great sturdy trampoline
Love the 250kg rating! I found the assembly instructions clear and easy to follow. Jumpflex shipped the trampoline the same day I ordered and provided a tracking link so I could keep an eye on progress. The trampoline is lighter than I expected but feels sturdy and the netting has a softer feel than many others I've come across. As an adult, I find the opening in the net a bit tricky to get in and out of at first but my son has no trouble at all.
Update: 18 months on the trampoline itself is holding up great but the safety mat is falling apart, spreading tiny flakes of white padding everywhere. The warranty doesn't cover wear and tear
Purchased in October 2021 for $750.00.
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The reviewer stated that an incentive was offered for this review
Jump flex 120 classic
Well made trampoline. Seems much more sturdy than a couple of other ones we have had over the years.
We were considering purchasing a spring free trampoline but came across the jump flex and we are very happy with it so far.
We ordered the basket ball hop to go with it, unfortunately the incorrect size attachment part was sent but as soon as I contacted Chris at jump flex the correct attachment was shipped and arrived 2 days later.
Hopefully the plastics stand up the the nthn NSW sun, they seem to be well made and tough enough...
The website was easy to use. And shipping was very quick. The whole process was simple and hassle free.
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DazaTerrigal
- Verified purchase
Great trampoline & awesome customer service
Very good design & easy to assemble, just make sure you read the instructions from start to finish before assembling.
Overall the quality seems ok, time will tell.
We had a slight issue with the mat having a small tear in it after one days use, contacted customer service & they shipped out a new mat the next day, perfect.
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- Verified purchase
Look no further.
After a great deal of searching for a new trampoline for my two young children I’m happy to say that I’m truely happy with my purchase.
Since I saw the display set up at the Chermside shopping center seeing first hand at the quality of materials used and the superb design I knew that this was the trampoline for us.
The staff from Jumpflex made my online buying experience one that I’m happy to promote to others.
If you are looking for a great looking, great quality built, with great bounce look no further than the jumpflex range you will not be disappointed.
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Questions & Answers
Melinda Gasked
I have had my trampoline for nearly a year now and would like to get the Projam. How difficult is it to install now the trampoline is assembled?
2 answers
Jumpflex T.JumpFlex
Not hard at all! You'll get a new Instruction Manual for the Projam Accessory also. You will need to take a Net Pole down and swap the Sleeve that covers the foam, and then the Projam attaches by plugging into the top of the Net Pole, there's a Sleeve Pocket with a Pre-made area for that to go on to. I hope that makes sense! The instructions are much clearly, fortunately!
- Conor, Support team
As the support guys have said, it's very easy to install and really no different to having done it on day one, just swap the sleeve over. The only thing to note is that with the ProJam in place the roof (if you have one) doesn't appear to go on. Our roof is still sitting in the box unused because we have the ProJam and I'm not sure if it will ever go on since the kids love playing with balls and the water attachments on there.
Kelly Fasked
Does this have a zip entry door only?
1 answer
Jumpflex T.JumpFlex
That's correct! We used a high quality zip which is included in the Net Warranty. When shut, the zipper handle is at the bottom of the Netting Enclosure. I do hope that helps!
Vivian Kasked
Hi, I just found out that I put the wrong side of the jumping mat on tge trampoline( which means the side with the tag and print logo is facing down now), does it matter? Thanks.
1 answer
Vivian,
I’d definitely recommend calling or emailing Jumpflex directly for technical queries like this.
I would say that the way the springs are fitted with the stitching supposed to be on the underside, it may be better to have it installed the correct side up.
It’ll obviously be a pain to take apart and refit, but better to be safe than sorry, and it’ll look better!
Hope this helps.
Download manual
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Jumpflex T.JumpFlex
Hi there,
Thanks for your review and we are very sorry to hear this had happened. If you could email us at [email protected] with your order details that would be great, just so we can get in touch further about this.