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Reviews

(81)
(10)
(5)
(1)
(1)
  • Build Quality
    4.5 (4)
  • Value for Money
    4.8 (4)
  • Safety
    4.7 (3)
  • Ease of Assembly
    3.5 (4)
  • Main User(s)
    • Child (Under 5) (4)
    • Adult (3)
    • Child (5 - 11) (2)
    • Child (12 - 18) (1)

Reviewer Photos & Videos


Billo

BilloRIngwood North

A hit with the bouncers!

published

Easy assembling bliss. Kids love it and so do the adults. Big enough fo quite a few Little’s kids to safely play. Great times. Easy to remove sticks and




This is Perfect

published

Easiest trampoline to put together. Glad we decided to buy a jumpflex, great quality, fast transport. Great accessories, perfect for children as well as adults. Made the perfect easter present. Fast confirmation once paid for. Great warranty too. Definitely can’t go past buying this trampoline. Hours and hours of fun

Tash

TashSWR

  • Verified purchase

4 happy kids!

published

My 4 kids (and all the neighbourhood kids, ha!) are all absolutely thrilled with their new trampoline. With ages 4-14 I really love the net style and that no accidents can happen with little feet accidentally slipping under the springs. Great design and great quality product that keeps us all happy

Kate e

Kate eLanghorne Creek

Love our jumpflex! Best thing we’ve ever bought for our kids...

published

We bought our 12 foot jumpflex for our girls (9 and 1year old) for Christmas. They absolutely love it. Keeps them occupied for ages... It was really easy to assemble which was a big relief as we had to do it Christmas Eve night when the girls were in bed. Instructions were very comprehensive. Love that we can let our 1 year old go crazy on it knowing she is safe from springs and falls. The customer service is fantastic too, as our sun shade ripped on an extremely windy day and they sorted it straight away. Found it to be much better value than some of the other brands out there and had better warranties in place too. Love it and would definitely recommend!




Awesome trampoline

published

My kids love their trampoline. Always want to use it and it burns off lots of energy! We love it also. Lots of fun for the whole family. It’s a well built trampoline and the safety net is extremely durable. We have recommended the trampoline to family and friends who also love it


Jammo

Jammo

  • 2 reviews
  • 1 like
  • Verified purchase

Unbelievably happy we went with Jumpflex

published

We are absolutely ecstatic about the quality of our trampoline. Our son loves it and I don't mind admitting that I have had the occasional jump myself... The most pleasing thing has been the after sales service. That's when you really find out the type of company you're dealing with and Jumpflex have been terrific... Thank you so much and keep up the great work with your wonderful products.


Sassy

Sassygold coast

  • 31 reviews

Great trampoline but beware with water attachment

published
1 comment
JumpFlex
Jumpflex T.JumpFlex

Hi there,

Thanks for your review and we are very sorry to hear this had happened. If you could email us at [email protected] with your order details that would be great, just so we can get in touch further about this.


Ana

AnaDrouin

  • 7 reviews
  • Verified purchase

Good product

published

Excellent customer service! Very easy to deal with. Comes with a ladder to easily access the trampoline. If you purchase a shade sail, adults won't be able to jump on the trampoline due to their height. Very sturdy and safe. The nets are flexible, but very secure. Easy to assemble too.

gemmmard

gemmmardPerth

  • 2 reviews

Fantastic product, awesome support and service

published
H Ossie

H OssieSouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified purchase

Shade Cover

published

Awesome trampoline

published

Looks great awesome quality easy to put together. Kids love it would recommend spending a little bit more for the piece of mind the kids are safe and outside having fun in the sun. Had a bit of trouble with delivery toll bit great customer service sorted that out. Awesome trampoline


Dan

DanClermont

  • Verified purchase

Awesome Trampoline

published

We researched many trampolines online for our two young boys. This was the only trampoline with consistently good reviews for everything including warranty, weight capacity, quality, safety & customer service. We were not disappointed, it is a well made product & we get comments from everyone who uses it. We look forward to many years of fun to come!


tngtng

tngtng

  • 4 reviews
  • 3 likes

Great customer services and Trampoline for family

published

Mel

MelSydney

Fantastic customer service and product

published

We ordered the 12ft trampoline for our son’s birthday. Unfortunately there was a huge issue with Toll delivery. Jumpflex, specifically Renee, were amazing in their follow up and insured we received our item in time. It’s a great looking trampoline and our boys love it. Can’t wait to attached the Projam.

Sarah

SarahPerth

Amazing!

published

Love our new trampoline, am so impressed with the design and safety - being able to hang out in it with my 1 year old without fear of her falling off or escaping with the zip up function.

Would highly recommend this brand - great quality, modern appearance and good visibility through the safety netting :)

Great product!

published

Great product. Service was excellent and we received our trampoline very fast. I’m sure our 3 girls are going to get years and years of great use out of this trampoline. Would no hesitate to recommend Jumpflex trampolines to anyone. couldn’t have asked for better service & quality. Brilliant product!


Shay K

Shay KToowoomba

  • 13 reviews
  • 1 like
  • Verified purchase

Great sturdy trampoline

published

Love the 250kg rating! I found the assembly instructions clear and easy to follow. Jumpflex shipped the trampoline the same day I ordered and provided a tracking link so I could keep an eye on progress. The trampoline is lighter than I expected but feels sturdy and the netting has a softer feel than many others I've come across. As an adult, I find the opening in the net a bit tricky to get in and out of at first but my son has no trouble at all.
Update: 18 months on the trampoline itself is holding up great but the safety mat is falling apart, spreading tiny flakes of white padding everywhere. The warranty doesn't cover wear and tear

Purchased in October 2021 for $750.00.

Build Quality
Value for Money
Ease of Assembly
Main User(s)Adult and Child (Under 5)
See all answers

The reviewer stated that an incentive was offered for this review


Jump flex 120 classic

published

Well made trampoline. Seems much more sturdy than a couple of other ones we have had over the years.
We were considering purchasing a spring free trampoline but came across the jump flex and we are very happy with it so far.
We ordered the basket ball hop to go with it, unfortunately the incorrect size attachment part was sent but as soon as I contacted Chris at jump flex the correct attachment was shipped and arrived 2 days later.
Hopefully the plastics stand up the the nthn NSW sun, they seem to be well made and tough enough...
The website was easy to use. And shipping was very quick. The whole process was simple and hassle free.


Daza

DazaTerrigal

  • Verified purchase

Great trampoline & awesome customer service

published

Very good design & easy to assemble, just make sure you read the instructions from start to finish before assembling.
Overall the quality seems ok, time will tell.
We had a slight issue with the mat having a small tear in it after one days use, contacted customer service & they shipped out a new mat the next day, perfect.


  • Verified purchase

Look no further.

published

After a great deal of searching for a new trampoline for my two young children I’m happy to say that I’m truely happy with my purchase.
Since I saw the display set up at the Chermside shopping center seeing first hand at the quality of materials used and the superb design I knew that this was the trampoline for us.
The staff from Jumpflex made my online buying experience one that I’m happy to promote to others.
If you are looking for a great looking, great quality built, with great bounce look no further than the jumpflex range you will not be disappointed.


Page 2 of 5

See all Jumpflex Trampolines reviews

Questions & Answers

Melinda G

Melinda Gasked

I have had my trampoline for nearly a year now and would like to get the Projam. How difficult is it to install now the trampoline is assembled?

2 answers
JumpFlex
Jumpflex T.JumpFlex

Not hard at all! You'll get a new Instruction Manual for the Projam Accessory also. You will need to take a Net Pole down and swap the Sleeve that covers the foam, and then the Projam attaches by plugging into the top of the Net Pole, there's a Sleeve Pocket with a Pre-made area for that to go on to. I hope that makes sense! The instructions are much clearly, fortunately!

- Conor, Support team

AaronH
AaronH

As the support guys have said, it's very easy to install and really no different to having done it on day one, just swap the sleeve over. The only thing to note is that with the ProJam in place the roof (if you have one) doesn't appear to go on. Our roof is still sitting in the box unused because we have the ProJam and I'm not sure if it will ever go on since the kids love playing with balls and the water attachments on there.


Kelly F

Kelly Fasked

Does this have a zip entry door only?

1 answer
JumpFlex
Jumpflex T.JumpFlex

That's correct! We used a high quality zip which is included in the Net Warranty. When shut, the zipper handle is at the bottom of the Netting Enclosure. I do hope that helps!


Vivian K

Vivian Kasked

Hi, I just found out that I put the wrong side of the jumping mat on tge trampoline( which means the side with the tag and print logo is facing down now), does it matter? Thanks.

1 answer
gemmmard
gemmmard

Vivian,
I’d definitely recommend calling or emailing Jumpflex directly for technical queries like this.
I would say that the way the springs are fitted with the stitching supposed to be on the underside, it may be better to have it installed the correct side up.
It’ll obviously be a pain to take apart and refit, but better to be safe than sorry, and it’ll look better!
Hope this helps.


Get an answer from our members and JumpFlex representatives


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