Was so upset with Kambos Joondalup I returned my 5th month old $299 TV which was not working I thought would be a simple process but to my dismay was told to take it back to repairer at Morley which is quite some distance from where I live. I said the warranty book stated to take back to place of purchase, the young man returned with manager [name removed] who eventually said he would contact repairs and be 2 weeks minimum. I asked if he could replace it as my husband is disabled and to be without TV means staring at four walls as he is confine...Read more

Saw Kambos online website had a product I wanted for sale @$250 on Friday 2/10/15. It was a good deal so I ordered one straight away and paid with my credit card on the same day.

On Monday 5/10/15, the price had reverted back to $350. Checked my order status on Wednesday 7/10/15 and it was still showing 'pending'. So I called Kambo online contact number and the person from the online/dispatch section I spoke to told me that I had to validate my delivery address by providing my photo ID before they will release & send my order.

If this ...Read more

Bought a TV from Kambo's in Osborne Park, I wanted a smart TV which allows google apps. I was told it was a smart TV but the salesman failed to inform me on the exact specifications of the TV. The TV was a light smart tv which only allowed netflix and web browsing. Did not allow user to download apps from google app store.

When I told them I wanted a refund because the salesman failed to inform me this detail, I was told they will charge me a 20% re-stocking fee. why would I pay $250 to Kambos to re-stock a TV which was falsely sold to me? a...Read more

Went to Kambos Malaga on two separate Saturdays, and each time the staff at the white goods and ovens were busy chatting between themselves or on the phone, or on the computer....to me trying to look busy. Are they trying to test if customers are genuine enough to hang around long enough, then they come and serve them? Or are they too lazy and disinterested in selling and informing customers? I literally had to walk up to the chatting staff to get their attention. Then at the vacuum department, the lady passing by did not seem eager to answer m...Read more

I bought a Sunbeam MU 4000 Duos sous vide and slow-cooker unit from Kambo's on line.
Kambo's let me have the unit for $50 less than retail and I paid a nominal amount for postage.
Unfortunately, the product was faulty. It had three problems with its electronics.
I made three calls to Sunbeam customer support to see if I could find out about the issues.
When they asked me why I didn't buy if from their website - and I told them about the price - they were extremely unhelpful and negative. Not only that, they didn't know how their own unit wo...Read more

Recently I went shopping at Kambos Osborne Park (formally retravision) looking for a new fridge and dishwasher for my new home. I was in the store for about 25mins, in the whitegoods area and no one came near me, to ask if i would like some help.
One lady that worked there was on the phone for the entire time I was there, and an other salesman was chatting to another member of staff.

In early 2011 we purchased a Siemens washing machine from this store from a man named [name removed], who gave us excellent service and was very good with his...Read more

Great customer service from Leon, the Online Manager. I can't thank him enough as he went all the way out to sort out a missing part (although he explained nicely it was not supposed to be on that model we bought) and sent it to me immediately on the same day by post. I do not expect him to do it so quickly after the EuroAppliance sales manager kept insisted that there is nothing missing from the packaging. In fact, I had met this Euroappliance sales manager 2 weeks before at the Kambos store, when he was ever so sweet to explain to me how good...Read more