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6 questions from our users
Barry W.asked
is this model still produced?Essentials banquet KF16
bigdogasked
can I put a banquet frypan in the dishwasher
3 answers
I wouldn't but don't get it worse thing i ever got, it splattered every where, i had to put newspaper under it and it burnt me a few times, i got rid of it
Only an intellectually challenged individual would put an electrical appliance in a dishwasher, so this is either a joke or a sad indictment.
It has a sealed unit
alstonville2477asked
I have just been heating my frypan up with a wire rack and an oven thermometer in it because I want to write down the numbers and their equivalent degrees celcius so I can take it in our caravan and use it to bake cakes and biscuits. Its cooling down now but my whole kitchen has a burning chemical smell. I've cooked wet meals lkke stir frys with no problem but the smell starts when its heated dry. Is this safe to use like that?
4 answers
Your problem is outside my experience. I suggest that you contact Kambrook technical section for advice.
I would return it to the supplier or place of purchase.....I've never used it like this, but just for cooking meals.......
I will assume your frypan is teflon. Dry heating teflon is bad. Teflon cooking items should not be heated without content. Over heating causes toxic chemicals to be released. Never heard of anyone being affected by these chemicals though. Teflon cooking items need to have content in them when used or used on a medium level to avoid damaging the teflon. Dry heating teflon is bad.
jan shawasked
just asking where i can get a glass lid for my banquet frypan as i broke mine?
1 answer
OfficialKambrook
Hi Jan,
Please contact Kambrook customer care on 1300 139 798 to arrange an additional glass lid. Thank you.
Caddoranasked
I am unable to find my receipt and the unit is totally scary and unsafe to use. Purchased in April from Big W in Lavington, NSW. What should I do next?
1 answer
OfficialKambrook
Please contact the Kambrook customer service team on 1300 139 798.
Caddoranasked
If I cant find my purchase receipt and the unit is unsafe to use, what do I do next?
1 answer
When I rang, I had absolutely ZERO help from the Kambrook Service desk. They did not care less. Not even alarm at the dangerous nature of their product. With some ringing around I was able to solve my dilemma unfortunately with no help from the manufacturer. So beware all..never lose your receipt and if you have a Kambrook product given as a gift without receipt, be prepared to be stuck with the product faulty or otherwise. More than likely the former!
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