??!

4 questions from our users

F Tomlin

F Tomlinasked

Profile BPA Free Stainless KSK220

inside my prolife kettle the base is rusting, surely this should not happen.Is this a warranty item?



No answers
Maddening

Maddeningasked

Profile BPA Free Stainless KSK220

Does it have any plastic parts at all inside it? thx

2 answers
builttolast
builttolast

Hi maddening, the underside of the lid and the lid hinge (level with the lid, pretty much) have plastic parts - there's no plastic is directly in touch with boiling water (barring condensation), there's no plastic smell... it's not ideal, but it's not bad.

Tasil
Tasil

Hi, 2 small washers for the handle and plastic for the weight height measurer.

Mr; James Barker Southw

Mr; James Barker Southwasked

Profile BPA Free Stainless KSK220

What is the kambrook bpa free kettle elemant size?



1 answer
Tasil
Tasil

I honestly don't know the element size. It isn't visible.

Yee

Yeeasked

Profile BPA Free Stainless KSK220

Our Kambrook KSK220 has rust around the edge/ rim and the spout. Isn't it supposed to be stainless steel ? I am now concern on my and rust free? I am now more concerned for family health and well being after consuming water from this kettle. What is the process to have a refund or seek compensation for the impact on health?

3 answers
Charley Farley
Charley Farley

You need to contact Kambrook (if they will ever answer you). Then you need to contact Consumer Affairs or the equivalent in your state.

meadowbelle
meadowbelle

The rust is accumulating from your water supply, not the kettle. I have used a quality distiller for many years and have no rust or other gatherings in my kettles. In the collection cavity of the distiller is a most horrifying residue of rust, aluminium etc. that you could crack with a hammer. It is continual. This is what you drink everyday and the evidence of it is seen on your kettle rim. These are the "valuable" minerals you will miss out on if you drink pure, distilled water.



Kambrook
RachelKambrook

Hi Yee, please contact the customer service team on 1300 139 798. Thanks, the Kambrook Team

Get an answer from our members and Kambrook representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.