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Kenwood Multipro Sense FPM810 Questions & Answers
15 questions from our users
Maryasked
Hello I purchased a multi pro replacing my old Kenwood after 10 years. I used the the no jug to blend my cooked pumkin which was room temp for soup but now am unable to remove plastic base of the jug. It is locked and will not move any suggestions?
2 answers
Good luck. I took mine back to be repaired as I had the same problem. Ended up swapping it for a different unit.
Thank you will be calling store tomorrow. I've only used it 3 times and only 3 months old. Very frustrating.
Janieasked
I purchased a Kenwood FDP64 Multi Pro very recently. When I attempted to use the blender for the 1st time it wouldn't work. Checked it was assembled correctly (including the seal). A small red tag (?) with a tiny spring fell off from the bottom. The blender still will not work. The food processor works fine. Help please?
No answers
Anneasked
have been crushing wine biscuits, now the lid is stuck
No answers
Kerrinasked
I have a Kenwood FPM810 - I used this to crumb biscuits and add butter, it formed a ball quickly and then started grinding. I stopped using as quickly as I realised the noise was not right. I now have a gouge like the blade was hitting the side if the bowl. Why did this happen. This machine was expensive (More expensive that listed above) I got from Harvey Norman in May, and it has only been used a hand full of times. I am disappointing. I now also need to order a new bowl. How do I do this?
No answers
Monica M.asked
Hi
Just brought a new FPM819 series.
The blender to clean it does it come a part from the base to wash it.
Can't seem to undo the parts.
Hope you can help.
No answers
John B.asked
On our first use, the machine sounded very rough and the contents sprayed out from under the mixing section. We removed it and cleaned up the mess. I carefully re assembled the machine being very careful to ensure the seal was properly positioned on the base and all was tight. I put water in it and tried it. It sounded much better and did not leak. I removed the water and filled it with smoothie. This mixed ok for about 30 seconds, then the sound changed to the terrible rough sound and again the mixture escaped from the bottom of the unit. This has happened on more than one occasion. Do you think I have a faulty seal? The unit was new.
No answers
gadafi g.asked
Blinder not working
1 answer
Have you ensured that the blade is placed in the socket correctly? Before you turn the blender on have you checked if the lid is locked in? Is this a recent purchase? If so, it may be a faulty machine, I suggest you return it back :)
Dawnasked
My blender leaks from the base. It seems to loosen when the machine has been on for a short time! Any help?
3 answers
Maybe the round rubber seal is not on properly? Or not tight enough??
Kenwood t.Kenwood
Hi Dawn,
Thanks for your question, we are sorry to hear you are experiencing troubles with your Food Processor.
If the seal is not sealing properly, the next best thing would be to have the product inspected by your nearest Kenwood Service Centre. If you could please private message us and provide us with your postcode, we would be more than happy to assist you in looking into your nearest solution.
Thanks,
Kenwood
IG87BD
Louasked
I can't get my machine to work with the mini bowl. It's only working with the large. Has anyone else had this problem or know why? Thanks.
1 answer
Not sure if this is the same but I have a similar problem with the blender on my multi pro. Underneath the blender base is a little red clip that needs to be down to engage it properly with the power unit. When I first attach the blender to the power unit this little red clip gets stuck up inside the blender base and the blender won't go. I have to use a little pair of pliers to pull it down and then refit it to the power base. Once the clip is down it engages properly with the power base and it all works ok.
Imreenasked
Can I use the multi mill from the fp 980 on my fpm 810 base?
No answers
KLH86asked
My multipro food processor bounces around on bench even when the things I have put in it aren’t thick, hard or solid. Can anyone please let me know how to fix this?
1 answer
I have same issue return to place of purchase for them to tell me that it is what it is lol I won’t use kenwood again good luck
Jeanasked
I can't get the jug to attach to the base properly, that is, I can't turn the jug far enough. It's a new machine. Any suggestions please?
2 answers
Make sure it is seated properly and pull it towards you intil it clicks in.
Thank you. I was trying to attach the jug to the base correctly but I wasn't using enough force because I was worried about damaging it. I worked it out in the end, gave it a really hard tug, and it is now functioning perfectly.
Jamieasked
used the food processor about 5/6 time. First time was goo, second time it jumps all over the bench. Wont cut dried app, date, coconut flacked. Anyone got some ideas
2 answers
Mine did the same, jumping and needing to be physically restrained. Sadly we went from bench bouncing to burning smell. I'm scared it will blow up, so won't use it anymore.
I have not had bench walking, it jumped up and smashed the bottom of the lid, which Kenwood will not sort.
jamesasked
could any one tell me if they have had a problem with the mixing bowl ?
drive sharft assembely (drive gear, washes and C clip ) falling apart
strangely enough being a male the C clip needs a special tool to attach and to deattac
it came apart during use .the bits are a metal rectangle witha hole a star washer a red washer a grey washer
and the C clip thanks james
1 answer
My drive assembly was not stable enough to stop the blade jumping up tand smashing the bottom of the bowl lid while in operation. I have tried to buy a new one and Kenwood/De Longhi are not interested. We're buying another brand and just uing it as a blender.
Dunc74asked
Scale keeps coming up with Err when turned on and won't reset. How do you fix it or is it a manufacturing fault?
1 answer
I've had the same with mine from day one.never worried about it too much as everything else works fine...
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