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143 questions from our users

Mac

Macasked

Hi l have Kia Cerato sedan 2010 lve accidentally turned on the hazard lights and can't turn them off.



No answers

Brucej

Brucejasked

Cerato YD

I have a 2013 Kia Cerato S model and the Display Screen has blacked out, radio goes on last set station but also fades in and out. So..no reverse camera, no audio Sat Nav; this is my second display unit that has failed very dissapointing

4 answers
ozpaul
ozpaul

Yes, my wife has had the same problem. Kia replaced the unit 3 times but now the car is out of warranty and they won't fix it. The last unit is about 18 moths old which under Australian consumer law is clearly not an acceptable life-span, warranty or not! This in my opinion is a big fail on Kia's part and spoils an otherwise good car. I am looking at consumer complaints because it was clearly a known problem with this car. In fact my daughter in law had the same problem and Kia replaced her's with an updated unit! Why not my wife's?

Laura A.
Laura A.

I am having the same problem with my computer display screen its not turning on and my radio goes on and off its driving me crazy (pun not intended) lol
and yes my reverse camera isnt working
is there a solution?
I cant afford to pay $965 for a new unit which is what the dealers is asking to fix my problem

Susan A
Susan A

I have a 2014 kia cerato, I had mine replaced a few times when it was new. Over the last few weeks it has been going on and off. This morning at 4am turn on to go to work black screen. There is obviously problems with this unit if everyone is having problems.
Really $965 for a new unit. Maybe a class action against kia might be in order.
I haven’t had any other problems with the car just that.




Pirate

Pirateasked

Hi my wife has a 2017 cerato sli with the premium sound the display for the radio has changed to the basic screen from the one where it tells you what song and who sings it but we can’t seem to find any way of changing it back

No answers

Mohamad O.

Mohamad O.asked

Error code 5
When I insert DVD at the car player

No answers

Andrew Jennings

Andrew Jenningsasked

We have a 2022 Cerato and when you are driving on the highway the car wants to pull to the left on a straight stretch of highway. Kia said turn off Lane Assistant but it still does it.

1 answer
Krystal S.
Krystal S.

Tyre pressure/tyre rotation apparently solve issue




Lauree

Laureeasked

Cerato YD

Can I jump start my Kia cerato?

No answers

Linda B.

Linda B.asked

Cerato YD

Can I jump start my Kia cerato?

No answers

David K.

David K.asked

Cerato YD

Hi, I found 2 wire connectors behind/under back seat,car is brand new and wires are not connected. Anyone knows what are they for? Kia cerato sedan 2022

No answers

Coral

Coralasked

Cerato YD

Does my 2016 YD 2017 Kia Cerato Hatch have a trip meter and where do I access it to zero it when I refuel the car?

No answers

Beatm

Beatmasked

Cerato BD

A SERIOUS CERATO PROBLEM!?
This month is the 50th Anniversary of my Drivers Licence and in all that time I've never had a problem like the following before!
Rodents have attacked the hoses & insulation under the hood of my new Cerato GT! A little research has led me to believe that KIA is now manufacturing those components with Vegetable-Oil based Materials and the rodents are finding it attractive to chew on! I'm told that the repairs are not covered by Warranty, but it seems to me that "faulty" Materials should be covered, as well as the resulting secondary damage caused by them. I'm wondering how many other BD Cerato Owners have suffered something similar??

No answers

John A.

John A.asked

Cerato BD

If the battery goes flat on the flip fold key.how do i open the door to gain entry to the vehicle.

1 answer
Jaymate
Jaymate

I have a GT which has the smart key however, if it's the same this is how you do it. Use the key part to pry off the plastic on the left of the drivers door handle using the small key hole on the bottom. If you crouch down and look under the handle you will see the little hole. Using the key pry it off, try not to damage the paint. When you take it off you can see a traditional key lock. Nathan did a video on this however I am not sure how you would deactivate the alarm without a key battery. See his video here: https://www.youtube.com/watch?v=XTYEfBvF4co


Ali k

Ali kasked

I got kia 2016 premium. I am wondering with fuel consumption???
Shows 8.9.
And gives 450 km with full tank.

No answers

Amin Y.

Amin Y.asked

I have kia cirato 2012
when i drived, the signal of slide(slip) turns on and the car will be slow down. Please advise?

No answers

Bro N.

Bro N.asked

How to turn on the radio without starting the engine?
- Kia Cerato 1.6 sx (2019)

No answers

Beatm

Beatmasked

Cerato BD

I read somewhere that it is possible to unlock the doors as well as start the engine remotely with the GT using the Smart Key. But I can't find any confirmation or instructions. It would be great to start the engine whilst outside the car to allow it to warm up before entering... How to do??

2 answers
Jaymate
Jaymate

I have the GT too, it would be great as the car likes to warm itself up first and it would be nice to just do that remotely. As far as I know I don't think there is a way to do it, otherwise remote start would be in the feature's/specs. Maybe it's a feature for the European Ceed/Proceed.

Beatm
Beatm

There might be an after-market add-on that does it, but I guess that might invalidate the Kia Warranty (??)


Betty

Bettyasked

Kia Cerato 2017 model - I always have problems with the Satnav with error message = "Problem occured while connecting Android Auto. Please connect Android Auto again" Each time I complain about this at servicing time they say - software has to be updated or they need to tune it again. The problem comes back after 2 days. Off lately the screen turns white! and also it has to be reconnected several times or only after 10-25 minutes after driving. Please help.

No answers

sparks79

sparks79asked

my kia cerato wont start sometimes have to lock and unlock and open door several times then it will start can this be fixed and how much i bought it from a dealer second hand it had a full service they explaned the problem and said it could not be fixed surley it must be a sensor or something simple i await your answer regards lyn

No answers

Okwukwe Okoh

Okwukwe Okohasked

What is the cause when u start in morning the will drive well once is hot it start offing when engaged in gear

No answers

Michelle B.

Michelle B.asked

I have a 2018 Kia cerato and sometimes my radio turns off nothing works until I turn the car off then back on again why is this and is there a way to fix it

1 answer
C.Liu
C.Liu

Sorry i don't know how to fix this issue but if you can take a video of what you are describing i am pretty certain kia will try to resolve this issue for you through warranty or maybe just replace the radio unit. Hope this help. My local dealer is kia waitara they pretty easy to deal with. :D GL !


Kerrie R.

Kerrie R.asked

Cerato YD

I have 2015 cerato hatch 58000ks which just stopped whilst driving. Replaced battery... put 5 Litres fuel in as was low but not enough to run out...car still won’t start. Towed to Kia Dealer waiting on diagnosis. Serviced less than 5ks ago at Kia dealer.

No answers

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