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156 questions from our users

David K.

David K.asked

Cerato YD (2013-2018)

Hi, I found 2 wire connectors behind/under back seat,car is brand new and wires are not connected. Anyone knows what are they for? Kia cerato sedan 2022



No answers
Coral

Coralasked

Cerato YD (2013-2018)

Does my 2016 YD 2017 Kia Cerato Hatch have a trip meter and where do I access it to zero it when I refuel the car?

No answers
Beatm

Beatmasked

Cerato BD (2018-2020)

A SERIOUS CERATO PROBLEM!?
This month is the 50th Anniversary of my Drivers Licence and in all that time I've never had a problem like the following before!
Rodents have attacked the hoses & insulation under the hood of my new Cerato GT! A little research has led me to believe that KIA is now manufacturing those components with Vegetable-Oil based Materials and the rodents are finding it attractive to chew on! I'm told that the repairs are not covered by Warranty, but it seems to me that "faulty" Materials should be covered, as well as the resulting secondary damage caused by them. I'm wondering how many other BD Cerato Owners have suffered something similar??

No answers
John A.

John A.asked

Cerato BD (2018-2020)

If the battery goes flat on the flip fold key.how do i open the door to gain entry to the vehicle.

1 answer
Jaymate
Jaymate

I have a GT which has the smart key however, if it's the same this is how you do it. Use the key part to pry off the plastic on the left of the drivers door handle using the small key hole on the bottom. If you crouch down and look under the handle you will see the little hole. Using the key pry it off, try not to damage the paint. When you take it off you can see a traditional key lock. Nathan did a video on this however I am not sure how you would deactivate the alarm without a key battery. See his video here: https://www.youtube.com/watch?v=XTYEfBvF4co



Ali k

Ali kasked

Cerato

I got kia 2016 premium. I am wondering with fuel consumption???
Shows 8.9.
And gives 450 km with full tank.

No answers
Amin Y.

Amin Y.asked

Cerato

I have kia cirato 2012
when i drived, the signal of slide(slip) turns on and the car will be slow down. Please advise?

No answers
Bro N.

Bro N.asked

Cerato

How to turn on the radio without starting the engine?
- Kia Cerato 1.6 sx (2019)

No answers
Beatm

Beatmasked

Cerato BD (2018-2020)

I read somewhere that it is possible to unlock the doors as well as start the engine remotely with the GT using the Smart Key. But I can't find any confirmation or instructions. It would be great to start the engine whilst outside the car to allow it to warm up before entering... How to do??



2 answers
Jaymate
Jaymate

I have the GT too, it would be great as the car likes to warm itself up first and it would be nice to just do that remotely. As far as I know I don't think there is a way to do it, otherwise remote start would be in the feature's/specs. Maybe it's a feature for the European Ceed/Proceed.

Beatm
Beatm

There might be an after-market add-on that does it, but I guess that might invalidate the Kia Warranty (??)

Betty

Bettyasked

Cerato

Kia Cerato 2017 model - I always have problems with the Satnav with error message = "Problem occured while connecting Android Auto. Please connect Android Auto again" Each time I complain about this at servicing time they say - software has to be updated or they need to tune it again. The problem comes back after 2 days. Off lately the screen turns white! and also it has to be reconnected several times or only after 10-25 minutes after driving. Please help.

No answers
sparks79

sparks79asked

Cerato

my kia cerato wont start sometimes have to lock and unlock and open door several times then it will start can this be fixed and how much i bought it from a dealer second hand it had a full service they explaned the problem and said it could not be fixed surley it must be a sensor or something simple i await your answer regards lyn

No answers
Okwukwe Okoh

Okwukwe Okohasked

Cerato

What is the cause when u start in morning the will drive well once is hot it start offing when engaged in gear

No answers
Michelle B.

Michelle B.asked

Cerato

I have a 2018 Kia cerato and sometimes my radio turns off nothing works until I turn the car off then back on again why is this and is there a way to fix it

1 answer
C.Liu
C.Liu

Sorry i don't know how to fix this issue but if you can take a video of what you are describing i am pretty certain kia will try to resolve this issue for you through warranty or maybe just replace the radio unit. Hope this help. My local dealer is kia waitara they pretty easy to deal with. :D GL !

Kerrie R.

Kerrie R.asked

Cerato YD (2013-2018)

I have 2015 cerato hatch 58000ks which just stopped whilst driving. Replaced battery... put 5 Litres fuel in as was low but not enough to run out...car still won’t start. Towed to Kia Dealer waiting on diagnosis. Serviced less than 5ks ago at Kia dealer.

No answers
Pat H.

Pat H.asked

Cerato

My radio on my car keeps going on and off intermittently. Can you tell me why this is so.

2 answers
C.Liu
C.Liu

Hi Pat:
On my KIA only the android auto keeps going on and off intermittently ( Kia dealer can't find any fault with the unit so i gave up and just deal with the problem by unplug and plug the cable ) but i haven't noticed the factory radio does that. Maybe take the car back to KIA and let them do a check. Hope this helps .

jye
jye

Hi Pat, Is this AM or FM also there's two different head sets, S model has one without any faults what so ever. The model with 2.0ltr has the issues reported. Where by you pay $4 k les then a corolla right, so to purchase a top of range unit after you discuss the issue with Kia of course, I would then purchase private from JB HIFI have it all installed with every added extra possible and your still $3k ahead of anything close in it's class.

Mazz H.

Mazz H.asked

Cerato

Display screen has gone blank, radio still playing but cutting in and out.

2 answers
Trish81
Trish81

Did you take it back to the dealer?

Mazz H.
Mazz H.

Not yet manual said screen turned off so turn on, where?

John G.

John G.asked

Cerato YD (2013-2018)

I can no longer play music from my Samsung Galaxy S8 on the stereo in my Cerato Sport+(2018). It says something about 'information not available" I can still make phone calls and the radio still works. I have disconnected Bluetooth and rebooted but to no avail, I have tried connecting the phone by cable but no joy. My music still plays on my Samsung. I am due for the 1 year service in August (I won't get to 10,000) but I'd like my music back before then.

No answers
Logan P.

Logan P.asked

Cerato TD (2009-2013)

Hi
Inside my car, the middle console is generating a lot heat and I assume its coming from the transmission. I just want to know if anyone else has experienced this issue and is it a easy fix?

1 answer
Roadrunner
Roadrunner

Front wheel drive therefore no transmission goes along the middle of the car, only the exhaust.

Micheal P.

Micheal P.asked

Cerato

Hi, I have a 2007 Kia cerato and it doesn't move more than 115km/h, how can I set the speed limit to higher than that?

No answers
Dallas K.

Dallas K.asked

Cerato

My 2015 Kia Cerato radio/reversing camera/gps visual display has gone blank. After returning home and turning off I switched on again after about 30 minutes. The display came on again but went blank after a few minutes. The radio sound still works but the change station button does not work. The vehicle was serviced (oil change etc) 3 days ago.

2 answers
hennu
hennu

No answer, am asking about the exact same problem, for my 2015 Cerato

Vin
Vin

Looks like it is a known issue without a resolution.

Siti Nabilah M.

Siti Nabilah M.asked

Cerato

Why radio hang when the driver is out while engine is on?

No answers
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