MazPerth, WA
- 5 reviews
Ongoing limp mode problems
2012 model Kia Sorento, purchased as an ex demo model from a Kia yard, and have been experiencing "limp mode" problems over the last 3 years, with them getting more and more frequent. Kia, nobody can find a solution. But they will charge you $150 each time to run a diagnostic. Maybe it's this??? $200 thank you. Nope, wasn't that. Then lets replace this???? $500. Nope, not that either.... Google "Kia Sorento Limp Mode"and there are forums and forums, pages and pages, of this issue. Yet NO SOLUTIONS. I think this needs leaking to the news o...Read more
r something. It appears to have been a problem dating back as far as 2006 models, yet here we are 2022 and still no solution. It is dangerous. Imagine picking up your kids from school, pulling into a round-about when there is a gap, only to have your car suddenly limp across. Brown pants time I can tell you.....Purchased in January 2021 at Kia Dealers.
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HomeBSydney
- 19 reviews
- 16 likes
GPS Failed...
I've owned my Sorento My14 for about 5 years and it is now 'out of warranty'.
My GPS no longer works and the clearcoat off the rear spoiler has worn away.
Kia Service were not able to repair the GPS and told me it needed to be replaced at a cost of about $800!
I've asked them to lodge a replace request with Kia under Australian Consumer Law guarantees.
Let's see what happens..
Purchased in May 2021.
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my name is GeoffGreater Melbourne (Outer), VIC
- 2 reviews
Front diff and casing. Towing. Window wiper water motor
My Kia Sorento has been fantastic to us. We have taken it out to all parts of Victoria and use the all-wheel-drive many times on some rocky ground.
Recently a couple of noises were coming from underneath and then my wife brings it home and it is rattling like crazy.
We use the Kia roadside assistance and they took it straight to the Berwick dealership no charge.
The mechanics identified that we had sheared the spline in the casing of the front diff. We were quoted $5,500 for the fix. Our car came out of warranty last July 9 months ago. Becau...Read more
se we were repeat customers to Berwick Kia and always kept up our servicing on time and used genuine Kia parts they put through a good honour form to Kia HQ to cover the costs and we were successful. We were not out of pocket for anything. Problem was that it was a two week wait for the parts to come through to fix Sorrento and no courtesy cars where available. We are two car family so we struggled but we managed to make it work thanks to a few good friends. After researching on not only this review page but also discussing it with the service team I uncovered that this has been a problem with the Kia sorrento's and this is not a one off.Purchased in July 2021.
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Not HappyMelbourne
Beautiful Car...until warranty period runs out.
Bought this car brand new in 2013 from my local Kia dealer.
For 4 years I couldn’t be happier with the car...it drove beautifully, comfortable, heaps of space.
Started to hear some clunking and noises when turning, returned the car to Kia 3 times to get this issue and an oil leak checked.
Each time the car was returned saying there isn’t an issue at all (without a loan car this is very inconvenient to be told nothing is wrong) 3 days after it came back from the Kia dealer saying all was good, the rear diff failed at only 92,000kms.
My ...Read more
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Sam B
- 2 reviews
- 2 likes
Great car for the family
Bought this car as we now have 3 kids, fits all the babyseats in and has all the space needed. Great car for the price, has a lot of pick up for an SUV and all the features we need. Hasn't missed a beat since we got it. Highly recommend
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bt1531951NSW, 2731
- 42 reviews
Wow better than expected
Purchased a secondhand 156,000 Klm Kia Sportage Platinum Diesel for my wife. Totally surprised how good it is, no rattles or squeaks, tight as a drum. Everything works as it should, being a platinum it has it all; Panoramic Sunroof, Diesel, 6spd Auto, Keyless entry, heated front seats, Auto headlights, Auto Wipers, Satnav etc. Economical highway cruiser, plenty of power and torque. Smooth gearbox. Reasonably quiet and handles nicely. Full size spare wheel. Wife loves it and I must admit I don’t mind driving it as well.
Only criticism is it i...Read more
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SamPort Macquarie
Total lemon and bad customer service
I have a 2013 Kia Sorento sli, it was only 5 months out of warranty, always serviced and never taken off road and the diff and drive shaft completely broke on me. I have been quoted $9,500 by 2 mechanics to fix it. I called Kia and they were very short with me and basically said not their problem. I will never buy Kia again.
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rooster
- 2 reviews
2013 Kia Sorento SLI 2.2 diesel
Recently purchased Kia Sorento 2.2L SLI. Very good fuel economy using around 7.4-8.0l per 100km!
Has good power for a diesel 145kw @ 3800rpm and 436nm @ 1800-2500rpm making it a good balance of power & torque. long distance driving is comfortable and cabin noise is low with just a little bit of wind noise which i presume is coming from the large side mirrors.Foot operated hand brake is not that good in my opinion, but all the other features are good.'Auto Expert John Cadogan" rates the Sorento highly. Will report back if i have any issues.
Have recently turned over 100,000km, {April 2022} no issues what so ever. Very happy with the Sorento!
Purchased in July 2021.
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DanielGreater Melbourne (Outer), VIC
- 10 reviews
Good workhorse, deisel and low maintenance costs, good fuel exonomy
Bought this car Mrs in 2010. Very Spacious, reliable, economical, 5 star safety rating, 7 seater. We have upgraded to the new version but I admit that Korean cars are as good as Japanese cars without the heavy price tag. This car has done many kilometres in all sorts of weather,. Road conditions and has never had an issue. Oil change and Oil filter every $15,000 with ever an engine light coming on. What can I say. Kia is great value for money.
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Problems with Sorento
nice car inside. as i bought this car as a demo 3000km have had heaps of problems over 5 years electrical harness replace within 2 years, gear box auto overhauled, front end stabilizers replaced both sides,Intercooler replaced, the latest problem 1 month out from end of warranty having difficulty starting car. have done 174000kl no off road driving. All fixed under Warranty great service at dealer ship
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Ashish MalhotraSydney, NSW
- 8 reviews
- 13 likes
Sorento mmmmmmmmmm
I bought a used Sorento 2011 Platinum Diesel model.
I had following things in mind while buying a car:
1. Accessories and Features
2. 7 seats
3. access to the rear seats
I must say, we are more than happy to buy this car. sun roof, moon roof, ABS, Break Assist, Hill Assist, 4WD, huge space.the best part which is not offered by any of its peers (except holden Captiva) is split fold seats. Unlike its Rivals which offer sliding seat in the middle row and reduced space and access to move into the rear row, Sorento offers split fold seat whic...Read more
h offers more space if someone wants to sneak in. I have a diesel model and I have found the drive to be comfortable as well. Handling is also good. The steering could have been more smooth while driving but it might be due to the age of my car. The seating is so comfortable that you can drive for longer durations and still feel fresh. The access to music and cruise control on steering is good. Music system is also of good quality and you would not need additional bass (unless you are a maniac :)). The mileage is good in longer (7-8L/100km) run but in city, you are looking at 10-11L/100 kmSimilar opinion? Write a review on ieatwords.com.au!
mrsscollinsSydney Surrounds, NSW
- 24 reviews
LOVED the Sorento ! esp for the warranty period ! BUT after warranty look out !!!
Great car, WAS an awesome all rounder, we have the diesel, 7 seater, leather seats, awesome we thought !
although IF i had the money, i would only have this car during the warranty period, which is longer now, but ours only had 5 yrs, and several things seems to fall apart at the end of the warranty period ! more than i will mesion below...
UPDATE NIGHTMARE ! really consider selling by warranty end OR dont buy one !!!
we have had No end of troubles and expenses since the car turned five ! now at 7 yrs old, another issue which they have had...Read more
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opal88Sydney Surrounds, NSW
- 7 reviews
- 3 likes
Love this car!! Makes driving enjoyable!
This car is perfect!! We were after a mid sized car that was smaller than our large 4x4, but bigger than a standard SUV. With 4 kids and a camper trailer to tow, this car is the perfect family car. Great size to park in the smallest spaces, rear view camera makes life easier, comfy travelling over long distances. The heated seats are fantastic on cold days!! It is so lovely to drive, I find I drive slower to enjoy it more! Cheap to run, looks great, very quiet and extremely reliable!! Heaps of comfort and style without the hefty price tag.... Will be buying another some day! So glad I read other people's reviews about other makes... I am one happy customer! Well worth a test drive to see for yourself!
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whiskeySydney, NSW
- 7 reviews
Best value for money on the market
Handles like an SUV. Great mileage - 6.5l/100 on country with a full load. Has every extra. Saved thousands on similar alternatives that were available. 5 yr warranty is now 7 yr warranty. Can't pass this offer up. Only issue is finding Kia servicing. All the KIA service centres round Sydney CBD/Eastern suburbs no longer do servicing - only sales. Strange.
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4.2(57)TiptoesGreater Melbourne (Metropolitan), VIC
- 10 reviews
What a ripper!
My wife has the Platinum Diesel pearl white. We fight over who drives. Brilliant fuel economy (under 7 l/100km on highway with ac), comfortable, safe. Plenty of power. Fits 3 kiddy seats across the back. Love it and will buy another when the time comes. Oh yeah, 7 years unlimited kilometre warranty plus fixed price servicing. This is cheap motoring that isn't "cheap". Thank you very much Blackburn Kia who are great.
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PT18Melbourne
- 5 reviews
Platinum - Go for it!
Bought a demo Platinum XM few months back and simply loving it. It's got its platinum feel and the red built in lights catch anyone's eyes at night. Packed with all features you'd look for in a car: GPS, 10 speakers audio, panaromic sunroof, heated/vantilated seats and list goes on...fuel economy and power is very good for this 7 seater. The only couple of downside I find is, very firm seats and sometimes bumpy rides, but overall good value for money! And with 7 yrs warranty, you cannot go wrong!
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joep7Greater Melbourne (Metropolitan), VIC
- 5 reviews
- 3 likes
2012 V6 Sli ....what a pleasure....hooked on Kia
Powerful V6 ...that is smooth and easy to drive and actually pretty good on fuel consumption.
Interior not as prestige as the latest model but still very nice...Plenty of room and very practical with 7 seat standard.
I have rung up 75,000 kms in 3 yrs and the car still feels and drives like new...amazing!
I would definitely recommend to family's who need reliable safe motoring at fantastic pricing.
The car has all the bells and whistles...leather,gps, Bluetooth etc...etc... bargain buying and still offers warranty inside of the 5 yr period.
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davew
- 41 reviews
- 7 likes
Impressive Platinum
I purchased a second hand 2011 Sorento Platinum auto diesel with 94000 country ks on it. Paid 25K private. I wasn't game to buy new and not be happy. Our first Kia and first diesel. Last car a 2010, 2.5 petrol 4wd X Trail STL. I love the grunt, fantastic fuel economy, smooth intelligent auto and tight turning circle of the Sorento. Ride is harsher than X Trail and seats not as comfortable although the Sorento has more leg room in the back. The rear of the XTrail was very practical with the large squarish rear door and low sill opening, and flat...Read more
folding second row seats, although the Sorento loading area works well with 3rd row seats folded away. Kia Australia have also happily approved a new cruise control switch cluster (cancel button was sticking down) and replacement rear shocks under warranty without argument, which has impressed me given the age of the vehicle. After 6000 ks overall performance, functionality and quality of the Kia has probably been better than my initial expectations.3 comments
Have since removed roof rails and treated severe corrosion in rail ends. Sandblasted and powder coated. This issue is caused by poor design and assembly by Kia. The mounting nuts had removed the thin ... Read more
coat of paint on factory assembly causing metal to metal contact (steel body to aluminium alloy casting of rail end.) This situation in a marine environment (we live 3 ks from the ocean and frequent the beach regularly) causes electrolysis, otherwise known as galvanic corrosion. Kia Australia need to address this issue - at least under warranty. Kia quoted approx $1400 for new rail assemblies. Separate rail ends unavailable.2018 140 000K Update.
We discovered a small head gasket leak under load when we towed our 1100kg camper earlier this year which pushed coolant into the overflow. After 2 trips to Kia service for testi... Read more
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Love it every day
We purchased a 2014 SLI Sat Nav brand new twelve months and 18000Km ago. The car is used for everything from my wife's shopping and school runs, to our weekends away with the kids and dogs camping in State Forests. It has never missed a beat and doesn't even realise it has a full trailer on the back.
Power to boot (I'm a V8 owner to, so I know what power is), low turbo lag and it barely uses fuel compared to other SUV's I have driven. Continuous around town short runs it sits on around 8.5 / 100 but I have a lead foot, towing the trainer loa...Read more
ded on the Hume it will dip into the 7's. From Mt Vic to Penrith down the mountain it only used 3Lts /100 LOL. The car is super comfy on long drives and has plenty of room, even with all 7 seats up and the in-laws on board. As for options, we looked at every conceivable SUV on the market before we bought and the Sorrento wins hands down as best bang for buck. Could not be happier at this stage. As long as Kia keep this up, we will replace it with another one without question in 4 years.Similar opinion? Write a review on ieatwords.com.au!
Ross DSalisbury Heights
- 6 reviews
- 4 likes
I just love my Kia Sorento
I fell in love with my MY2014 Kia Sorento on the test drive. I've had it for two years now and I still love driving it every time I take it out. Nothing has gone wrong with it The V6 petrol motor is quite punchy, and I average about 10.3L/100Km in non-peak-hour outer suburban driving. It would easily get 8L/100Km on a trip. I really like the front and rear parking sensors, and the rear view camera, since they make maneuvering in close quarters an absolute piece of cake. Other things, like the cruise control, while they also work well, I don’t a...Read more
ctually use. I like the electric mirror adjustment too, though again for me it is “set once and forget”, since I’m the only driver. The sound system has lots of options too, but I mostly listen to the AM radio, which is a good performer. The 6 speed auto is a smooth performer. Often I have no idea what gear it is in because it shifts so smoothly. Lovely car. :)Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Chris Nasked
I have a 2011 Sorento 2.2crd KX2 and I keep hearing a rattle on start up when the car has been left for a while, just wondering if anyone else has experienced this and a possible solution?
Many thanks
No answers
Hadiasked
I have Kia Sorento 2010 turbo diesel does it need timing belt to be changed on 200.000 km?
1 answer
Hi Hadi. I'm pretty sure they run a timing chain not belt.
See link below.
Cheers
http://autoreplacementcosts.com/kia-sorrento-belt-or-chain/
ironmandreamerasked
Looking for feedback on the Kia Sorento XM with 2.2 Diesel Motor and automatic transmission; particularly vehicles used to tow.
How many kilometres has your vehicle done and have you encountered any problems that additional maintenance may have been able to prevent?
I have a 2014 with 60K on the clock and need to make sure I get 10 years and 200K of reliable motoring. I am concerned the service program covers the bare minimum. The vehicle was purchased new and is still under warranty.
2 answers
Wouldn't recommend it for towing. They seem to have a very weak link between the transfer case and transmission. Ours chewed out the spline at around 100K km and we do very little towing. I have heard it is not uncommon on both the Sorento and Hyundai Sante Fe which has the same running gear.
KIA covered it under warranty but were very slow to act and only supplied the Dealer with parts to repair rather than a complete unit so repairs took some time.
Car runs fine now but we really lost confidence with both the vehicle and manufacturer. They are fine for city or soft country driving but nothing too hard. Will probably look at new Pajero or similar in the future. Hope this helps. Cheers.
I have to agree with Dan. My story is a bit disappointing at 150K on the clock. I thought I had an SUV for good value, until the timing chain snapped. Owned several diesel engine suv's and utes and this is the first time this has happened to me. New Sorentos seemed to go up in flames too...I saw SOME news reports already on some newer.
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davew
We have just come back from a 12000 k road trip to WA via the coast and back via Flinders Ranges and inland through Broken Hill, Tamworth etc. and the vehicle now has 122000 ks on the odometer.
ehicle was fully laden as we set ourselves up for independent camping and also had a roof basket and awning fitted, and carried 2 bicycles on the back. We took some detours along the way which included a number of kilometers of dry but heavily corrugated unsealed road.The v... Read more