As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Lauren M.South East Queensland, QLD
Pantry goals
Just purchased the 10 pack of Avanti clear containers. Infact 2 x 10 packs. So far I'm loving them. They look fantastic. Great value for money. Easy to clean and I love being able to see all my pantry staples easily and organised! Staff were helpful and even offered to help take new purchases to my car (newborn + pram + a bootload of containers = not enough hands) So thankyou, I will certainly be back!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MJPSouth East Queensland, QLD
Sells products you can’t get anywhere on the coast
Kitchen warehouse sells bar keepers friends products and they are amazing and you can not buy them anywhere else! Haven’t bought anything online as of yet but I love the store now and will be shopping there for all my kitchen and baking needs!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SapphireSouth East Queensland, QLD
- 4 reviews
Price match declined
I recently purchased a $230 food dehydrator from Northlakes store. Before paying I asked if they would price match online price. Staff said yes, but then it was declined due to the walk in store being in Byron Bay. I also tried to use $15 member voucher but was told it’s not valid for electrical appliances. Apparently I have to spend another $75 to use the $15 voucher and items can’t be on sale, reduced and so on.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Kitchen Warehouse QLD compares to other Kitchenware Shops
Know better, choose better.
FannySouth East Queensland, QLD
Great Product Displays and Friendly Customer Service, Love it!
The products displays on shelves are so neat and easy to find what I need. It has a very modern theme and a welcoming feel. Staffs are helpful and friendly.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
sueinnararaSouth East Queensland, QLD
- 4 reviews
Very Helpful Staff
I had been trying to buy a certain item online for awhile but it always seemed to be out of stock. After making contact with Kitchen Warehouse direct was advised to speak to the closest store to me and see how they could help me. After a couple of calls they managed to track down the item for me and so I purchased it through North Lakes and within a few days it was in-store ready for me to collect. Unfortunately I don’t know the name of the staff member but she really demonstrated fantastic customer service when she helped me. Thank you.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Chris LSouth East Queensland, QLD
This is my favourite shop
This is a great kitchenware shop. Good range, reasonable prices. The staff seem to know the products quite well too--even some of the more obscure items. If they don't know, they don't try and make it up either.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Chris!
Thank you again for sharing such a positive experience. It means the world to us.... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
nivicomeSouth East Queensland, QLD
- 5 reviews
- 5 likes
Excellent variety
Went specifically to buy a Cuisinart Waffle Maker which was on a very good special. I took the opportunity to wander around and absolutely loved their range of goods. Service was excellent and the ladies were particularly helpful and friendly.
1 comment
Customer Service T.Kitchen Warehouse
Hi, nivicome!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. ... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Workshop
They always have just what you are looking for and are very friendly. I recently attended one of their workshops and it was an enjoyable morning with a friend that tagged along.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Sobera.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward having you again in our future workshops!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JulieSouth East Queensland, QLD
- 2 reviews
Great Masterclass
Ice-Cream masterclass with Ben Ungermann was informative and entertaining. Not only did we receive ice cream instruction, but he included an entire dessert and some handy general (not dessert related) cooking tips as well. We walked away with a great recipe and an experience to remember. Thank you
1 comment
Customer Service T.Kitchen Warehouse
Hi, Julie.
Thank you for taking the time sending us this great feedback for one of our workshops. We are really glad that you enjoyed it!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kitchen Warehouse QLD compares to other Kitchenware Shops
Know better, choose better.
Helen B South East Queensland, QLD
- QLD, Bundall
- Verified customer
Customer service experience
The shop assistant Helen from the Bundall store was so helpful and friendly she knew all about the product that I was interested in Solidtecknics skillet which I bought, Brilliant.
2 comments
Customer Service T.Kitchen Warehouse
Hi, Helen!
Thank you for taking the time to write this review. We look forward to assisting you with your future kitchenware needs. ... Read more
Kind Regards, Kitchen WarehouseGreat thanks
Similar opinion? Write a review on ieatwords.com.au!
DaleSouth East Queensland, QLD
- 2 reviews
Wonderful staff
Rebecca from North Lakes served me when I rang and went out of her way to deliver the product to me. I was very impressed.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Dale!
Thank you for sharing this review with us. We hope to have you shop with us again soon!!... Read more
Kind regards Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
JessGold Coast
- 6 reviews
- 2 likes
QLD Store experience A+++
Went into the new Bundall store after searching a product online and coming across your website. Excellent layout and staff service was awesome very happy and ended up with what we wanted. Highly recommend
1 comment
Customer Service T.Kitchen Warehouse
Hi Jess,
Thank you for taking the time for sharing this great review. We do pride ourselves on great customer service and quality products. We look forward to assisting you with your future kitchenware needs.... Read more
Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Reviewer2014Brisbane, Qld
- 12 reviews
- 13 likes
Expensive, Not very impressed.
I recently visited the new Kitchen Warehouse store at North Lakes and sadly was hoping for a lot more. I found them overpriced and severely lacking in customer service, there was no one when I entered the store and eventually I found one person towards the back of the store. The stock was the same things you can buy at Harris Scarfe for much less or Myer. But you can't complain about the service because there wasn't any! Sadly I will not be returning.
1 comment
Customer Service T.Kitchen Warehouse
Hi Reviewer2014,
Thank you for your feedback regarding our North Lakes store. This feedback has been forwarded on to the store for their review. ... Read more
Thank you again for taking the time to contact us, we welcome all feedback so we can continue to improve our services. Our apologies for your experience and any inconvenience caused. Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Kitchen Warehouse QLD but you can read 16 questions about Kitchen Warehouse.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Service T.Kitchen Warehouse
Hi, Sueinnarara.
Thank you for the great review! We’re so happy you loved the store experience and can’t wait to have you back at our store.... Read more
Kind regards, Kitchen Warehouse