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Reviews

2.0

24 reviews
5
(4)
4
(1)
3
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2
(5)
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Felipe

FelipeSydney, NSW

  • 11 reviews

Well designed but not effective

published

It works well for easy tasks, such as whipping cream or egg whites. But on the other hand heavy load such as puree and soup it has some difficulties, it most of the time cannot handle the load and unfortunately the machine stops, it keeps only an small hunming noise and gets hot, I need to turn it off from the walk and wait to use it again. That is an unfortunate.



Purchased in July 2021 at Peter's of Kensington Online store for A$209.00.

Ruth

Ruth

  • 2 reviews

I bought another Kitchen Aid Chopper

published

Along with several others who have posted here I too have had water coming from the chopper top, squealing on using it as well as the food just sticking to the sides. I threw the unit out after reading others had the same issues. I was also concerned about bacteria building up in the liquid from the blender top. The separate stick blender is still just fine. I have however purchased a Kitchen Aid Classic Mini Food Chopper 830ml and have found this is wonderful. Can highly recommend it- it chops beautifully, mixes small quantities -e.g. hummus etc. A great little chopper.

Good but with issues

published

We bought this when we had our baby 3 years ago. The actual blender part is good and made baby vegetable and meat purées with ease, though I had to replace it once because it was faulty. The plastic attachments are terrible. The tall container cracked on its own without being dropped, the little processor container had the plastic inside it completely erode with the chopping (I hate to think it probably ended up in our food!) and was super noisy to operate. Now it is also getting difficult to assemble the blender as the plastic parts to connect seem to have lost their shape after use. I would not buy this again nor recommend it to family or friends.

Purchased at The Good Guys.

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Will_PayMore4Quality

Will_PayMore4Quality

  • 18 reviews
  • 1 like

Seems ok UNTIL...

published

Purchased in April 2021 at The Good Guys for A$130.00.

1 comment
KitchenAid
Thuy B.KitchenAid
Brian

BrianSydney, NSW

  • 2 reviews

Drive Shaft Failure

published

I used this item about a dozen times and was very happy with it. However the plastic drive shaft within the blending arm shredded without notice, whilst I was reducing a very small handful of bread to breadcrumbs. This effectively meant that none of the bell blade attachments would work. If a chain is only as strong as its weakest link, a plastic driveshaft cannot be expected to drive metal attachments.

Purchased in December 2021 at Myer Retail Stores for A$188.00.

Kent M.

Kent M.South East Queensland, QLD

Very Poor Quality Appliance

published

Purchased in December 2021 at The Good Guys Physical store for A$215.00.

Ahmad

AhmadEndeavour Hills

  • 6 reviews
  • 3 likes

One of my most loved kitchen accessories

published

This little guy is a great deal - great brand which has well made products and easy to use customer service if you ever need it. This is a good price on a stick/immersion blender, and it comes with a very handy container with lid to blend/store in. Although you can blend in any container it can be hard to find ones with nice tall sides to help prevent splatter. Mostly important if you're working with something hot or something that might stain!

Date PurchasedDec 2018
1 comment
KitchenAid
Thuy B.KitchenAid
LJS

LJSLennox Head

Disappointed

published
Date PurchasedMay 2016
Andrew

Andrew

  • 3 reviews
  • 4 likes

useless and flawed

published

it was fine with the whole package - then after less than a year the extender arm internals shredded and now nothing works. We didn't use it regularly. I emailed customer service and got no reply. disgraceful

Date PurchasedMay 2017
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rod

rodChatswood

Disappointing

published

Blending arm has broken after only 18-20 months of use and despite a whole box full of blades and other attachments, KitchenAid have told us the part is not replaceable. We had Jamie Oliver similar item before and thought we were upgrading when we spent the extra money on KitchenAid, in fact we have wasted money on this item. Would not buy again.

Date PurchasedSep 2016

Really not very effective at all

published

I bought this as an upgrade from a triblade which I have used for years. Very disappointed. When blending smoothies or soups, the liquid seeps through the join in the lower silver stick part. I think this is a serious design flaw. Also, instead of truly BLENDING, it tends to just swirl things around in the bowl so fast that it spills out. The swirling results in an ineffective blend, with bits and pieces remaining. I can seldom get things super smooth. Chopper: not effective at all. And yes, I do follow the manufacturers instructions of what can get blended etc.

Date PurchasedSep 2017
Josephine

JosephineCentral Queensland, QLD

  • 2 reviews
  • 4 likes

Not the quality I expected from KitchenAide

published

I was so excited to receive this as a Mothers Day gift from my children. They were excited to have bought me something I had always wanted. We are all very disappointed with the performance of this product compared to the one (different brand) that I had happily used for many years. None of the attachments are great but the chopper is by far the worst. I could do so much in my old one but this one was - as described in other reviews - hopeless. barely cut an onion. Blades stick or the attachment is badly designed and doesn't snap in - I don't know. Bowl is smaller too. I have packed away this one and happily gone back to using the Sunbeam. Next Mother's Day I am hoping for a new Sunbeam.

Date PurchasedMay 2017
Maria

MariaPerth

Very disappointing

published

I bought this handblender because it was one of the most expensive and I have a another kitchen aid appliance that I am happy with but I regret buying it because the chopper attachment doesn’t seem to hook on properly to even mix simple soft ingredients and plastic bits come off it. I wish I had bought a different brand and not one that just look good.

Date PurchasedSep 2017
1 comment
KitchenAid
Belle AKitchenAid

Hi Maria, If you could contact our Customer Service Team at [email protected] or call on 1800 990 990 (landline) or 0249026500 (mobile). They will be able to assist you with warranty and replacement. Kind Regards, The KitchenAid Team

Chele

CheleAU

  • 2 reviews
  • 6 likes

Don’t waste your money

published

This is absolutely crap. It is so over priced and doesn’t work as well as a kitchen aid appliance should. I have used this a handful of times and each time it doesn’t work properly. I thought I would give it another go tonight and all I wanted to do was turn bread into breadcrumbs. It cannot even do that properly. I’m so disappointed. I wouldn’t even sell it cause I If I hate it that much chances are the person who would buy it would too and I just couldn’t do that to someone. This will be hitting the tip cause junk is pretty much what it is

Date PurchasedOct 2017
DalB

DalBQueensland

  • 3 reviews

I expected better.

published

I'm very disappointed with this product, given the brand and the price. It's now 4 months out of warranty and needs replacing but the whole time it's just been uninspiring and an under performer. I was expecting a lot more from a KitchenAid product. It struggles even with making breadcrumbs. I'm in the market for a mixer as well; my experience with this product means I won't be purchasing anything else from KitchenAid. Like a reviewer before me said, the storage container is the only thing to love.

Date PurchasedJun 2015
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Lucy

Lucy

  • 9 reviews
  • 1 like

LOVE IT

published

I do a lot of cooking at home and having this kit on hand is perfect. You can make Pesto, whip cream, eggs, make purees, mince garlic, chop onion. It does the lot! I just chuck it in the dish washer after use and its ready to go again. I also love how it comes in a hard case to keep it organised!

Date PurchasedNov 2016
1 comment
KitchenAid
Belle AKitchenAid
Trish

TrishOran park

  • 2 reviews
  • 1 like

FABULOUS PRODUCT

published

I purchased this stick blender on the weekend along with KitchenAid food processor. Both products are amazing! I was able to make garlic aoli in less than 2 mins where my old stick blender was not powerful enough and many times the aoli would split. The case to keep everything neat and tidy is fantastic. The chopper worked perfectly! This is a quality product and worth every cent. You cannot beat Kitchen Aid for quality and performance.

Date PurchasedAug 2017
1 comment
KitchenAid
Belle AKitchenAid
TIAN

TIANSydney, NSW

DO NOT BUY - Terrible chopper blade design

published
Date PurchasedJul 2017
Lizy14

Lizy14melbourne

  • 6 reviews
  • 4 likes

Poor Performance

published

I'm very disappointed with the performance of the Kitchenaid stick blender The stick blender stirs food more than it blends it leaving lumps instead of a smooth puree, pumpkin soup will still have large lumps of pumpkin and onion after blending for ages.The chopper bowl broke the first time I used it, 1 slice of day old bread that I was trying to turn into breadcrumbs managed to smash the bit of plastic where the blade sits into the bowl. The whisk worked but everything else was useless .I have returned it, I love cooking too much to be frustrated with sub standard equipment.

Date PurchasedDec 2016
2 comments
KitchenAid
Belle AKitchenAid

Hi Lizy, Thank you for your feedback, we will pass this onto the relevant people. Contacting our Customer Service Team for operating tips such as cutting the food into manageable pieces is always helpful. Kind Regards, The KitchenAid Team

Lizy14
Lizy14

I tore the slice of bread into pieces before using the chopper bowl and when I made the soup the pumpkin pieces were small, cooked and soft. The problem is with the quality of the KitchenAid stick blender NOT my technique.

Very poor design and chopper weak

published

Very disappointed. Speed control is the smooth top of the blender, difficult to get a grip especially for older fingers. Arrows used to line up arm with body very hard to see, definitely need glasses on for those over 50. Chopper attachment the weakest I've ever encountered. Food traps under removable S and multipurpose blades. I know all this after only using it twice, may find out more faults.

Date PurchasedMay 2017
1 comment
KitchenAid
Belle AKitchenAid
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