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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.7

313 reviews
5
(272)
4
(21)
3
(2)
2
(8)
1
(10)
  • Value for Money
    4.7 (41)
  • Sleeping Position
    • Side (33)
    • Back (11)
    • Front (9)
  • Adjustment Period
    • Days (33)
    • Weeks (5)
    • I never got used to it! (2)
  • Pre-existing Neck / Back Issues Yes (41%) · No (59%)
  • Caused Discomfort Yes (12%) · No (88%)
  • Heat Retention Yes (16%) · No (84%)
  • Sagging Yes (5%) · No (95%)
  • Perceived Firmness
    • Medium (31)
    • Hard (3)
    • Very Hard (2)
    • Soft (2)
    • Very Soft (2)
  • Customer Service
    4.9 (42)
Previous
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Love my Koala

published

I have had the best night sleep on my Koala mattress, perfect firmness and comfort. No more waking with aches and pains. Great value, cant recommend it enough. Just bought the sheets too !

1 comment
Koala
Koala S.Koala

Great to hear! Thanks, Janine :)

Eliza R

Eliza RGreater Melbourne (Inner), VIC

Awesomest mattress ever!

published

My partner and I already have a king-size koala and our lives have been changed - amazing sleep! We decided our daughter deserved the same, so we bought her a double. She has always been a 'reluctant' sleeper, but now she actually wants to go to bed! She looks so cosy, it's a shame to have to wake her in the morning for school. Thanks, Koala. Great service - friendly, personal, local.

1 comment
Koala
Koala S.Koala

Thank you Eliza!

SandieKaye

SandieKayeMetropolitan Adelaide, SA

Love it

published

comfortable and surprised how comfortable it is. Easy to buy and delivery well organised. Great to buy and Australian brand which employs Aussies.I prefer to buy Australian made and it was the pinching point.



1 comment
Koala
Koala S.Koala

Thanks for sharing your review, Sandie!

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Laurie Martin

Laurie MartinSouth East Queensland, QLD

  • 3 reviews

Very good so far

published

Although I have only had the mattress for a fairly short time I can feel that I am getting a better sleep already. The mattress retains it's shape. I am satisfied with it

1 comment
Koala
Koala S.Koala

Thanks, Laurie!

Best mattress ever!

published

Process of ordering was very simple and the mattress arrived the very next day. Simply pull out of the box and unroll. Good weight, not too heavy but extremely comfortable to sleep on. Supportive and soft. Highly recommend. We plan on buying more for other bed rooms.

Date PurchasedNov 2018
1 comment
Koala
Koala S.Koala

Thanks, Sue!

This has helped me sleep better and eased my pain considerably

published

Sleep is better, helps with pain in all my joints, I have had many fractures. The mattress has helped to ease some of the pain. I have only had the mattress for a short time, I feel I need more time to fully gauge the benefits of having a mattress of gnus type.

Date PurchasedNov 2018
1 comment
Koala
Koala S.Koala

Thank you, Smudge

Sandon Mattresses

published

We have purchased 10 mattresses for our holiday house and my mates 86 your old dad has not been sleeping well at all due to a bad back and shoulder. He went to sleep on a Koala mattress at 9 pm and we needed to wake him at 10 am the next day as we thought he was dead. The best mattress he has ever slept on and was going home to order one.

Date PurchasedNov 2018
CP

CP

  • 2 reviews

Very comfortable

published

Two weeks in and I find the Koala mattress is extremely comfortable. I wake up refreshed and pain free. Previously I woke up with aches that used to take me an hour or so to get rid of til I warmed up! It's only been two weeks so can't comment on the durability but the mattress appears to be of good quality and maintains it's shape. The only issue I have is the chemical(?) smell but that is fast disappearing. Would definitely recommend.

Date PurchasedOct 2018
1 comment
Koala
Koala S.Koala

Thank you for the positive review CP! we really appreciate it.

Best Mattress

published

It's good for the backpain. Better than the cheap spring mattress what we get in market for same price. Light weight easy to carry. It's a comfortable mattress to sleep on.

Date PurchasedOct 2018
1 comment
Koala
Koala S.Koala

Thank you for sharing your review.

Mattresses

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Just can't wait to get to bed each night

published

This is the best mattress I have slept on in the last 40 years of my adult life. I have noticed a huge improvement in quality of sleep. Packaging is a totally unique experience, make sure you have it placed over the bed when you roll it out.

Date PurchasedSep 2018

Let down after a few months

published

I wrote a gushing review about the koala mattress a year or so ago but after a few months, it has developed a sag in the middle and is no longer as firm.

Date PurchasedMar 2017
1 comment
Koala
Koala S.Koala

Comfort great! Price is right!

published

We are an elderly couple and spent many months looking for a light mattress...the inner spring mattresses are very heavy and make it difficult to change the sheets. The Koala mattress at only 30kg was a perfect option. And what a bonus to find it SO comfortable, and affordable!

We would recommend the Koala mattress to anyone but especially the elderly, and it makes life so much easier and helps us to stay independent.

Thank you Koala!

Date PurchasedSep 2018
1 comment
Koala
Koala S.Koala
Jack

JackWollongong

Second mattress... questionable quality control?

published
Date PurchasedFeb 2018
3 comments
Koala
Koala S.Koala
Jack
Jack

Genevieve, I have emailed. Looking forward to your response.
Regards,
Jack

Jack
Jack

Nothing yet?

A revolution in horizontal comfort.

published

Super comfortable, like sleeping on a squishy cloud. Having suffered from back conditions including some pretty serious surgery, laying down on this beauty cam with a huge sigh of relief. Too early to tell how the durability of their matterss will last but my most impressive impression so far was the whole process from ordering the mattress to the grand opening of it on the base at home. So easy and effortless and quite unique. Will definitely consider koala to anyone who values a dreamy sleeping experience. Keep up the good work! (Oh and the quite cuddly soft koala who pooped out of the box was awesome)

Date PurchasedSep 2018
1 comment
Koala
Koala S.Koala

Hey Sashad,

What an amazing review to wake up to! Thank you so much for taking the time to write this we really do appreciate it. The phrase " A revolution in horizontal comfort" is genius! Thank you once again for supporting Koala. Sweet Dreams!

Heavenly

published

Fall asleep much easier with new Koala mattress. Nice and firm. Good support. Delivery was top notch. Super speedy with state of the art tracking technology. Seriously a worthy purchase.

Date PurchasedSep 2018
1 comment
Koala
Koala S.Koala

Thanks for taking the time to write this Kon! So glad to hear you are sleeping well.

Mattresses

Find out how Koala Mattress Double compares to other Mattresses

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The reviews were right!

published

Got 2 doubles for my boys, 10 and 12. They love them. Very comfortable, and has aided in my youngest son's eczema. He's not overheating, and not scratching at night as much.

Date PurchasedAug 2018
1 comment
Koala
Koala S.Koala

Great to hear, thanks Steve

Amazing Night's Sleep!

published

The mattress is so comfy and supportive that I'm sleeping properly for the first time in years! No pain in my shoulders, no pins and needles, no lower back issues...just great sleeps and waking up feeling rested. The service was excellent and the free delivery so so convenient. Thank you Koala!

Date PurchasedAug 2018
Momo

MomoMelb

Improvement to my previous spring matress

published
Date PurchasedAug 2018

Comfy and supportive! Great buy

published

I bought a double mattress for my daughter and it arrived within a couple of days of purchase! Couldn’t believe the super fast delivery and ease of unpacking. My daughter loves it...and the koala teddy that casein the box. I’ve slept on it a couple of nights myself and it is really comfortable and supportive. It’s a mid-firm feel and not a pillow top so if you like a super soft mattress it’s maybe not for you...but we really love it! Aussie made and saving Koalas too! Really happy with purchase.

Date PurchasedAug 2018
Jsoinaus

JsoinausMelbourne

  • 9 reviews
  • 8 likes

Best mattress for my crooked back

published

I have been sleeping on a koala mattress for the past month and cannot fault this product at all. I previously had neck and back troubles but haven’t had any issues since bought this amazing mattress.

Date PurchasedJul 2018
Page 3 of 16
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Questions & Answers

Andrew W.

Andrew W.asked

Double

Is there a mattress protector that pairs well with a Koala Double Bed Mattress?

1 answer
Koala
Phil O.Koala

G'day Andrew,

A breathable, waterproof mattress protector is a great option to protect your mattress. Look for a protector with a natural fibre content to ensure that it is breathable and keeps you cool. Tencel is a great option because it absorbs moisture efficiently and provides an unfavourable environment for bacterial growth for added protection.

Sweet dreams,
The Koala Dream Team.

Vera J

Vera Jasked

Double

Can we machine wash the mattress cover?

2 answers
Koala
Phil O.Koala

Hi Vera,

We recommend that you spot clean your Koala cover for smaller spills. If you need to clean the whole mattress cover you can wash this on a warm wash, no higher than 40 degrees.

Sweet dreams,
Koala Dream team

Vera J
Vera J

Thank you so much for the reply, I have spot cleaned the stain and will wait for the wet area to dry thanks again

Get an answer from our members and Koala representatives

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