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Chris RollieAU
- 8 reviews
- Verified customer
Excellent
We use this product on a daily basis in the nursery and it's amazing. The price was excellent for the 4 pack of RGB globes and the app works really well. The light colour and brightness options are exactly what we were after.
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Not worth the purchase
The colours are very dim, it hardly light the room. I was hoping to have so cool colours in my room with the possibility of even cooler combinations but its just to dim. The 'white' is more of a yellow colour which isn't too bad but A white would've been better (or an option for both). The scenes are a good feature with some customisable ones but again the lack of brightness really takes away from there effect.
1 comment
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Scott VLGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Okay but it's not what I expected
Having purchased these globes, I expected them to be similar to the LIFX brand in quality. Kogan has the reputation (I think) of having their own brand of products that are the same quality as leading market brands. These light globes fell short.
The app I have to use on my Android device is in need of some updates. If you were not tech savvy, then putting the globe in AP Mode to set it up on your wifi network would make you become a heavy drinker.
The instructions are vague and there is nothing about how to operate them with your Google H...Read more
ome or Alexa devices. The light globe itself is very dim when it changes from a warm white to colour. You can change the globe colour to many different colours, but they are not bright. Also be aware that they do not work with dimmer switches. In all, for the money I spent, they are a cheaper alternative to fit out my home with lighting I can set using my voice. Beware, if your internet goes out, then so do the lights.
1 comment
Ross x.Kogan
Hi Scott, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your item's functionality. We take the quality of our products very seriously and your f... Read more
eedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
David Hasked
How do you hook up the smart lights with Telstra's NBN ( Arcadyan ) Smart modem. I have gone through every step with Telstra smart home support including disabling 5G and sent another modem to trial and having the same problem. The smart lights just wont connect but was working fine with the broadband modem.
2 answers
im having same problem now everything i try doesnt work i mite have to get a new moderm
If you have a Telstra smart modem you need to sign in to your router. Either type 192.168.0.1 in the web browser or go to your wifi connection and click on Manage router. Enter user name and password. Click on wifi then 2.4G Tab should be highlighted. Scroll down and click on 802.11 ( or 1 ) b/g/n and change it to 802.11 b ONLY. Next scroll down and disable Band steering, it will remove the 5G band from the router for now. Scroll down to the bottom of the page then save. Once done then you can start installing . Once installation is completed go back to Manage router and change the band back to 802.11 b/g/n and enable Band steering then click on save. If any problems installing recheck the wifi band is on 802.11 ( or 1 )b as that is how I found out it will install on that wifi band ONLY and 5G is not connected.. Hope this will help.
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Ross x.Kogan
Hi Daniel, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality pro... Read more
ducts at the best prices for our customers and we stand by them.