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ClaudetteACT
- Laser Clinics Australia - ACT
- Verified customer
Best Decision I've Made!
As a woman, we are very conscious of hair on our body that we constantly pluck or wax ( in my case) which is highly time consuming and leaves you with sores after each session! Having done laser treatment in Laser Clinic Belconnen Westfield is the best decision in my life, permanent treatment and very friendly and accommodating staff! HIGHLY RECOMMENDED!
1 comment
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Mixed experience
I first went to Laser Clinics Australia in Woden, Canberra in 2015 for laser hair removal from my legs. On the plus side, the laser treatment is very effective for reducing hair and I was lucky to have the same fantastic lady do it for me each time.
On the down side - the staff are extremely aggressive about trying to get you to buy their skincare products (which I don't want!). I hate that. But, more seriously, attracted by some special prices, I had a couple of skin treatments performed there, and there's now no way I'll return for a repe...Read more
at experience. At the end of 2016 I had microdermabrasion on my face, and the treatment was so aggressive that one side of my face was left red and raw for a week, leaving small open wounds in a couple of places. In summary, great place for laser hair removal but if you want professional skin treatments and skin care, go to a professional and not to a hair removal clinic.
1 comment
Laser Clinics A.Laser Clinics Australia
Thank you for providing this feedback and we're sorry to hear that you weren't happy with your skin treatment. We always encourage clients to get in touch with us straight away if they have any concer... Read more
ns and we will review the treatment for you immediately. If you'd like a member of the team at the clinic to phone you directly please email through your contact details to [email protected]. Cheers, LCASimilar opinion? Write a review on ieatwords.com.au!
They just want to do the job as quick as possible- Very bad quality results.
I went to the clinic in Canberra city as it is very close to my work. I have been there four times and not coming back. The first one everything went well and I was more or less happy with the service, the other two times, once you have started the hair removal treatment and you just make appointments to get the hair removed, they want to finish with you as soon as possible. Some of the girls don't seem to have much experience and they go very quickly. There were not thorough at all and they missed spots. Imagine the results after that, a compl...Read more
etely uneven treatment. This happened to me the second and third time. When I went there the fourth time I had a chat with the girl and I was very specific about how I wanted the job done. No difference at all. I am not sure if this is because they are under pressure from management to get as many clients in as they can in one day, I am sure there are many other places that would offer a much better quality job.1 comment
Laser Clinics A.Laser Clinics Australia
Hi Sofia, thank you for letting us know. We're sorry to hear about your experience. Customer service and treatment satisfaction are extremely important to us here at Laser Clinics Australia. We sent y... Read more
ou a private message, so that we can discuss further and solve this issue. Kind Regards, Team LCA.
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Money with no results
After two pigmentation treatments that had only taken around 10 minutes to do the whole face each time the didn't even get do the whole face. They missed so much of the pigmentation and only did some of the most obvious so you will keep rebooking and spending the dollars. I worked you out laser clinic Belconnen not getting a cent out of me again.
2 comments
Laser Clinics A.Laser Clinics Australia
Hi Belair, thank you for letting us know. We're sorry to hear about your experience. Customer service and treatment satisfaction are extremely important to us here at Laser Clinics Australia.
We sen... Read more
Where did you send the private message
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Bridget HCanberra
- Laser Clinics Australia - ACT
- Verified customer
Couldn't recommend more highly
Reading the reviews prior to my appointment I was nervous as they are all negative. I just left the clinic in Woden ACT, and I think the reviews don't do the clinic justice. The customer service i received was fantastic. The whole process was easy. Thank you Laser Clinics Australia! Remember people only usually leave reviews when they are disappointed and bitter, never when they are happy! There are two sides to every story.
4 comments
Laser Clinics A.Laser Clinics Australia
Hi Bridget, thank you so much for your lovely feedback and we look forward to seeing you at our Woden clinic again shortly. Team LCA
Laser Clinics A.Laser Clinics Australia
Hey Bridget, can you please email the clinic Manager Cassandra Smith your details as she would like to call you to say thank you:) Her email is [email protected]
Done! Keep up the good work LCA :) really appreciate the customer service! Will recommend to friends and family.
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RH91Goulburn
Canberra clinic horrible
Both my friend and myself went to Canberra clinic to have laser.
Rushed, horrible and stood behind the counter talking about us.
The product was pushed and pushed and pushed!! I didn't want to purchase but was told without it I wouldn't get results at all. So it was a waste of time, I was told that the exfoliant would get rid of my hair. I was told I needed the laser aid and not to leave without it.. She then said just spend $9 more and I'll give you this just do it. I said I couldn't afford the exfoliant and just wanted the laser aid.
Fo...Read more
3 comments
Laser Clinics A.Laser Clinics Australia
Hi there, thank you for letting us know. Customer service and treatment satisfaction are extremely important to us here at Laser Clinics Australia.
Please let us know the name of the staff member wh... Read more
Unable to private message.
Laser Clinics A.Laser Clinics Australia
Hi there, we have sent you a private message which you should be able to respond to by pressing 'reply'. We look forward to hearing from you, we will also pass the above info onto the Canberra clinic direct. Team LCA
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Laser Clinics A.Laser Clinics Australia
Thanks for sharing this, Claudette. We're so happy to know that you're happy with your treatments