La Trobe Financial Services (page 3 of 5)

Been with them for approx 5 years. Started off very well and competitive with our SMSF loan but, it has deteriorated since. Despite a request for a rate review they are refusing to pass on any rate cuts to our existing variable rates currently over 6%. Ongoing account keeping fees and charges are also rife. Claim to have Mum and Dad investors interests at heart and need to maintain their returns. Would do well to remember they also have Mum and Dad clients who feed these Mum and Dad investors. Also claim to have some sort of quarantine from the...

I recently opened investment a/c. It took 1 week - much longer than banks - however accounts dept provided great support while opening an a/c. Senio guided me every step of the way, some days he called me twice. Thanks senio, you were very helpful.

Made a phone call to see why we are still paying a ridiculously high variable rate of 6.84%.It has not been reduced at all with the previous rate cuts.Only answer i got was they are reviewing the rates and to keep an eye out in the next 3 or 4 weeks.
Would not recommend going with Latrobe at all.very disheartening to deal with.

Initially put onto Latrobe from a Financial Services company i wish I had never met. I assumed the commissions were greater for them and i have asked Latrobe that no commissions are paid from this loan being taken out, still nothing on this one.
The interest rate has just increased to a hugh 6.77%, currently the RBA have just reduced this to 1%. Loan repayments of a certain value have charges of nearly $1000 which is nearly 10%,. Other packet review fees are for what service, or a fee for doing nothing.
To say am disgusted with Latrobe is an understatement, please keep away from this unethical company.

Called La Trobe regarding last months rate cut, I was told that they had a meeting and some weren't eligible, having another meeting soon and you maybe eligible!

If rates are cut then bank should pass it on, pure greed La Trobe! Very unreasonable to deal with, would not recommend them!

Called Latrobe to make an inquiry to deposit a significant amount of money ...they have never got back to me ....very concerned about their company and the way they operate...Dodgy brothers I think

I was obtaining finance for my smsf. I am understand a longer and harder due to the complication of it therefore i get my pre approval first ti clear all possible credit requirements. I can speed the the process. Pre approval letter issued.
Since i seeking for full approvals. One new credit requirement come after another. . After 6 weeks proving as much as poosible i still dont have approval.

I had a great difficulty trying to invest a significant amount of money with La Trobe Financial. I posted an application form, certified ID and a cheque for $10 to get the account opened. A few days later I got a call from an account manager advising that everything was fine and I would get the account details the following day. After almost 2 weeks and receiving nothing I followed up with an email requesting advise about progress. At this stage I was informed that my ID document was not adequately certified but the matter would be rectified af...

My broker went through La Trobe an application was filed dec 2018. Took them 2 months to look at it. Ive taken the matter to afca as there is more in relation to the matter i can not mention.

Very happy with La Trobe. They have worked hard to provide great service and support. The staff went out of their way to keep us in the loop regarding the entire loan process and exceeded our expectations.

Very open minded and responsible lending policy filled the gaps that big fours left. La Trobe Financial has been helping quite a few of my clients to save their settlement, refinance, or building their dream home. Really appreciate your business partnership.

I have money invested with La trobe . I am a construction worker and have not much knowledge of the financial world and its lingo .... they were very helpful and took the time to explain . So far I have earnt so much more intrest than my bank deposits . I will be investing more with them .

We were under some serious time constraints when purchasing 2 investment properties through a unit trust. While initially facing some issues wiwitwiwith financing, some key la trobe team members (Caine White specifically) went out of their way to ensure settlements was pushed through with more than daily check ins with me. This stopped us from being issued with legal proceedings. Friendly and responsive staff can make all the difference in a stressful settlement process.

This company are rude and arrogant, BEWARE!!! they care nothing for customers I was told they cared nothing for me that their investors were paramount and as I had a loan they would take my home/farm I told them I would appeal to the banking ombudsman and was told they don't fall under them.. But I'm no fool the financial ombudsman got them for me they hit you with fees, fees, fees please BEWARE and don't deal with them that way you won't get burned...

Loan sharks full stop. From the highest interest rates that they kept putting up all the way to taking money at the lower end. First time I've ever heard of a "bpay fee" and it was through this company. They will ramp up their prices form solicitor fees to made up fees like electronic file fee ect ect just to take your money, more than they are untitled to!! I cannot stress enough for people to stay away form this group, I think loan sharks is a term that does not even begin to describe how terrible this group is. I set up direct debit payments...

Since joining LaTrobe about a year & a half ago, which is my BIGGEST regret, interest rates increased before I can make the 1sr installment, not to mention the initial admin & loan fees (nearly had a stroke), then after that interest rates went up like 3 times within a year.
Oh & get this.....They even charge you for making regular loan payments, I need to save myself & refinance elsewhere ASAP!!!!
Extremely disappointed, I wouldn't recommend LaTrobe to my worst enemy.

This is the first time I have dealt with La Trobe. I was a little concerned so I read up on them prior to applying in fact even whilst my application was in. My broker was confident from the beginning. He assured me everything is good. I got to speak with Ashley who made sure we had everything in order enabling me to get this loan. Another person was also doing my application also that I did not talk with but a thank you to them also. It put me at ease during this process. I also used this site which helped me a lot. Andrew was in the financia...

Avoid LaTrobe at all costs - Fees are astronomical and rates are miles above market. They send nasty texts even when you've paid you installments

I needed to get a home loan settled fast and I didn't give La Trobe much time to do everything.
Other banks wouldn't take on the loan so I was I was running out of time.
It took some time to get through the valuation and approval process.
But once we were unconditional, we settled within 48 hours - thanks to Caine and his team.

I've had my loan with LaTrobe for just over a year. In that time they have jacked up my rates TWICE! The first time they did there was no notice so my weekly repayment was short and I had to pay fees to cover it. The second time they send me a letter saying that "due to increased lending costs" they have HAD to increase my rates. So now I'm paying over $800 a month extra thanks to LaTrobe's "increased lending costs"

I'm self-employed which is why I ended up with LaTrobe in the first place. Re-financing with a major and saving myself close to $1200 a month.

Latrobe, What can I say, they present themselves as so efficient and professional and a leading company to deal with, as you can see they even have staff or brokers or new thrilled customers write glowing reviews about LaTrobe accepting their loan application when others wont. Glowing reviews the way LaTrobe want to be seen so that they can trap more people into their loan agreements, but let me tell you the truth from experience of what happens over time. (like the others on
this site have ...and glowing reviewing newcomers can't).

When ...

Ridiculous interest rate. Fees for everything and not cheap. Changed to one of the.big banks and our mortgage virtually halved. Sold into it by a broker. Be wary brokers obviously get good comms from them but you pay it.

As a broker, a difficult post approval issue came up for a client. With other lenders this would have delayed settlement for least a couple of weeks costing the client over $4000 in penalty interest.
A few phone calls to Caine White of LaTrobe sorted this out in a couple of hours, with settlement now going to take place in just a day or so. Client and myself are overjoyed, and Caine White & Mark Hood of LaTrobe deserve a massive thank you. GIve those guys a well deserved bonus!!

I am very happy with their service and they very efficient .they keep posted on how the matter progressing which is very assuring . Highly recommend.Excelent service

Where do I start never in my life have I ever encountered such an unorganized business.
My list is huge firstly we Applied for a loan on an investment property and a rulal property they gave us an indicitive offer of 80% of both homes.
We waited 4 weeks and each day told us your applications would be finalised tomorrow, tomorrow came still nothing another day came still nothing. One week after there tomorrow tomorrow they came back with it no we only lend up to 70% on hectres over 2 Omg seriously. They knew from the start that our purchasin...