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Reviews

4.9

391 reviews
5
(370)
4
(14)
3
(2)
2
(1)
1
(4)
  • Transparency
    4.9 (68)
  • Customer Service
    5.0 (67)
  • Loan TypeVariable Rate (46) · Split (9) · Fixed Rate (7)
  • Application Process
    5.0 (63)
  • Timeliness
    4.9 (63)
  • Loan used for
    • First Home (27)
    • Investment Property (11)
    • Home Construction (10)
    • Refinancing (9)
    • Second Home (3)
  • Loan Term28.5 years (22)
  • Online Tools
    4.9 (9)
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Nov

NovNew South Wales

Very satisfied client

published

Thanks to Suresh for providing me with his expert advice on my home loan application and to Suresh and Jo on guiding me through the entire process with advice and support throughout the whole process. I would gladly recommend them to my family and colleagues.



Transparency
Customer Service
Application Process
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Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio
Steven

StevenGreater Melbourne (Outer), VIC

Loan Studio

published

Thanks for all your assistance throughout the process.
Things went relatively smoothly with the expert help and friendly service even when there were issues with a rogue developer and having to change our land purchase.



Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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Miki

MikiGreater Melbourne (Outer), VIC

So glad we were reccomended to loan studio!

published

Thankyou Del and Alexis from loan studio for making this process quick and easy and making yourself available whenever we had any issues or questions. Would highly recommend you to anyone who is looking for a broker. Thankyou again!

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Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Miki. It was a pleasure to be able to help you with your finance. Thanks for choosing Loan Studio.
Please don't hesitate to get back in touch if there is anything we can help with.
All the best,
The Loan Studio team

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Abhi

Abhi

  • 2 reviews

Seamless experience

published

It was very easy to build my house due to Loan Studio. I want to recognise Vikram and Caryel for making it an awesome experience. I'll recommend them to anyone who is interested.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Abhi for your kind review and for choosing Loan Studio.
We are so pleased you were happy with the service.
All the best,
The Loan Studio team

KD SA

KD SAGreater Melbourne (Inner), VIC

  • 2 reviews

"Awesome service”, “Great broker”

published

Suresh and His team at Loan studio helped me construction loan for an investment property.
Very knowledgeable team and excellent customer service. Always work to get better rates from Lenders.

Now I am working with them on a few new projects.

Highly recommend.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking he time to provide your feedback "KD SA" and thanks for choosing Loan Studio.
Please don't hesitate to get back in touch if we can help with anything.
All the best,
The Loan Studio team.

Jennifer Wright

Jennifer WrightGreater Melbourne (Outer), VIC

A great service!

published

We contacted Bill from loan studio after a recommendation from a family member. It was a positive experience from the beginning. He was very helpful and provided us with some great information & advice about our options for refinancing our mortgage. Ivy and Bill kept in contact throughout the process and were quick to answer any questions that we had. We only wish that we did it earlier as we are now saving so much money. Whenever we look at refinancing again, we will definitely be returning to Bill and would highly recommend him to anyone!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Hi Jennifer! Thanks for taking the time to provide a review. Thank you for trusting us with your finance.
Please don't hesitate to reach out if we can help with anything else.
All the best,
The Loan Studio team.

HannahEmmanuel

HannahEmmanuelMelbourne

  • 2 reviews

Great Broker!!

published

We used Khiem from Loan Studio for the purchase of our investment property and refinancing for our current mortgage. From the beginning, he has been very approachable and always responds to any queries immediately. If we are unsure of anything, he is always more than happy to explain it in more depth. Khiem has done such a great job in finding the best products and rates for us. We couldn’t be happier with the amazing service Khiem has provided us.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateApril 2020
Loan used forInvestment Property
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks HannahEmmanuel for the lovely review. It's great to find a broker that will take the time to understand your needs and explain things in detail. We are so pleased you were happy with the service!
All the best.
The Loan Studio team

Easy and helpful

published

This is the second time I have used Bill from Loan Studios. Easy to deal with and very knowledgeable. Bill offers good advice and does not put the hard sell on.I have previously gone through banks to apply for mortgages, but they were a nightmare. Bill clearly explains what information is needed and responds ina timely fashion.
Ivy was also very good to deal with and kept me up-to-date on the progress with the bank.

Thanks guys, will no doubt use you again in the future!

Loan TypeVariable Rate
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Kendall, for taking the time to provide a review. We look forward to helping you again in the near future.
All the best,
The Loan Studio team.

Chris

ChrisGreater Melbourne (Outer), VIC

Excellent service from Loan Studios

published

John from loan studios from the beginning of our first conversation was transparent and very helpful.
Initially I didn’t have my homeloans with him but he would give me courtesy calls every couple of months weigh updates on the current economic situation.
John has provided me first class service and I wish I dealt with him sooner and allowed for he and his company to help me with my homeloans.
Do not hesitate to contact John from Loan studios, you will not be disappointed!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thank you Chris for taking the time to provide your feedback and for trusting us with your finance.
Please don't hesitate to get in touch if there is anything we can help with.
All the best,
The Loan Studio team

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Natalia C.

Natalia C.Greater Melbourne (Outer), VIC

Awesome service!!!

published

Bill Jara and Joe gave us the best service. My family and I were first home buyers, and we didn't have a clue about the steps you have to follow when u wanna buy a house. Bill was awesome he did more than just guiding. He was kind and approachable, he helped and taught us everything we needed to know. We meet several times and he answered all our emails and calls, even when he was on holidays. We honestly couldn't have asked for more, Loan Studio, again thanks for your awesome service!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio
Balaji

BalajiGreater Melbourne (Inner), VIC

Great broker commitment and professionalism

published

Firstly let me start off telling you that I didn't end up settling a loan with Loan Studio as I had a better deal as a staff working for one of the big 4, the 5 star review is for the exceptional service and professionalism showed by Khiem Cao, he was very detailed, regularly check in to see how my savings was on track.

I would highly recommend loan studio and Khiem for finance options in the future thanks khiem

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Great customer service.

published

Del & Chris were both great in helping me get a suitable loan for my purchase. Very informative and approachable. They were prepared to answer all my questions in a quick and responsive manner. Would recommend to others.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forInvestment Property
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Pete for taking the time to provide your feedback; we are so pleased you were happy with the service.
Don't hesitate to let us know if we can assist further.
All the best,
The Loan Studio team

The Best!

published

You can’t ask more from a broker. We love you guys and recommend you to everyone. You’re all knowledgeable, quick, easy, professional and friendly to deal with. We’ve had other brokers in the past and they’ve caused us problems and put us in difficult situations. Everything is easy with Loan Studio.

Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forRefinancing
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Wow - what a great review - thanks so much Loz!! We love to hear this sort of feedback and it really makes all the hard work worthwhile.
Thanks again!
The Loan Studio team.

Jacqui

JacquiGreater Melbourne (Outer), VIC

  • 2 reviews

Great service!

published

Steven Mottau and Chris Manalastas were great to work with. Professional and patient with our never ending questions. We felt supported throughout the whole process. Kept us in the loop and well informed. Available for contact when we needed to. Highly recommend these guys!

Transparency
Customer Service
Loan used forInvestment Property
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for the review Jacqui - much appreciated! It was a pleasure to look after you. Thank you for trusting us with your finance.

All the best,
The Loan Studio team.

Excellent! We will utilise Loan Studio again!

published

Suresh & Ella + Loan studio team provided us with tremendous service. When we had questions and concerns they were answered and explained to us in a way that we understood as so much of financing/house buying can be so complicated. We will definately engage with the Loan Studio team again when it comes to our next big financial purchase or change. Teri + Matt.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forInvestment Property
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Teri and Matt.
It's great to hear that you were happy with the service and that Ella and Suresh helped to make things a little easier for you.
All the best
The Loan Studio team

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We will do it again!! Awesome service.

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Loan Studio
Loan Studio M.Loan Studio

The best decision we made!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio
Mohammad Rajib Ahmed

Mohammad Rajib AhmedGreater Melbourne (Outer), VIC

  • 2 reviews

VIKRAM KATARIA from Loan Studio - outstanding Customer Service!

published

As expected, I have a lot of questions/doubts along the way but specially Vikram kataaria handled it in a very professional and patient manner. I really appreciate his assistance! As a Team at loan studio have been very pro active providing constant and regular updates throughout the process as required. He made the process easy and stress free. We had experience with the short time frame by land seller but Vikram manage it all in time which is Highly recommended!!!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateNovember 2022
Loan used forFirst Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio

The reviewer stated that an incentive was offered for this review

miaw - fen

miaw - fenGreater Melbourne (Outer), VIC

  • 3 reviews

Very helpful and professional

published

Very good and professional I will recommend all my family and friend all the staff are very helpful and friendly and ready to respond any issues and problems any time Im very happy thanks all the staffs

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2022
Loan used forHome Construction
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Miaw. It's great to hear that you were happy with our service. Please let us know if we can help with anything in the future.
All the best,
The Loan Studio team

Very Professional and Reliable

published

I would like to commend Carlota Borja, who was our Progress Draw Officer for being so professional and easy to deal with! She made the process smooth for us towards the end of the build. She never failed to update us all throughout.

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thank you Tina for taking the time to provide your feedback.
We are so pleased you were happy with the service.
All the best with the new home!
The Loan Studio team.

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Questions & Answers

Omid

Omidasked

Can I ged loan for centerlink income

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?

Ami

Amiasked

Hi there,

I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.

Regards,

Amy

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amy,

Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.

Please feel free to email me on [email protected] or give me a call to discuss on 0488 550 659.

Thanks

Del

BarrieS

BarrieSasked

Are you able to arrange loans secured by a second mortgage?

1 answer
Loan Studio
Loan Studio M.Loan Studio

Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
Kind regards
The Loan Studio team

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