10/10 customer service
From the first day of contact, Marcus has gone over and beyond to ensure the purchase of our new property and the sale of our current property, finance process, was as stress free and efficient as possible. I have asked so many questions and often, the same question over and over, no matter the time of day or night, Marcus has been so professional, dedicated and understanding to our situation. He provided us with many options if things didn’t go according to the original plan.
We would absolutely recommend Marcus to family and friends going through this process.
Invaluable support, rates and expertise
We have been through a few mortgage refinances and loan preapprovals now with Domain Loan Finder. Our agent Jo Blazeska has been excellent helping us negotiate rates and obtain approvals during these turbulent times and has enabled us to reach our lending goals. Very highly recommended!
Five Star Customer Experience!
From initial contact, to pre-approval, Marcus has provided exemplary customer service. Throughout the process, which was extremely quick and stress-free, Marcus was patient, encouraging, listened to my needs, crunched the numbers and gave me reason to believe that I may be able to turn a dream into reality. I would definitely recommend Marcus to family and friends.
Very Helpful Service
Millind has been very helpful in providing us with relevant information for our property search. He is proactive in reaching out to us and gets back to us promptly in any of our queries. He's also helped us find a new lender, and it was hassle free.
Domain loan finder
Elizabeth from domain was very informative, she helped us navigate through a ton of info to find us a better interest rate and change lenders, would recommend domain loan finder to anyone looking for a mortgage.
The reviewer stated that an incentive was offered for this review
Fantastic service from a Broker
Stephen looked after us with finding a new lender, he identified a lender suitable for our needs and made the process as easy as possible. He was helpful and efficient. The banks are always painful but Stephen guided us through it all.
The service was great and my consultant Nick made a complex process super easy. I really appreciate the effort he went to on my behalf. I got the money I needed at a very competitive rate.
Extremely Efficient and Trouble Free Experience
Nicholas from Domain Loan Finder led us through a very efficient process to refinance our home. From the initial contact to unconditional approval from the lender, he was professional, knowledgeable and very quickly understood what we were looking for. What we thought would be a long painful process has been remarkably easy and trouble free. Thank You!
Very reassuring service, especially for a first home buyer
We weren't at all sure we would get any value by using a mortgage broker, but I am really happy that we gave Domain Loan Finder a try! We didn't get some top-secret interest rate or anything like that; what you get is someone who can guide you through the process, help you make the best decision for you, answer any questions you have (we had a lot!) and streamline the whole process from start to finish.
We had initially applied with UBank and the process was absolutely terrible - scheduled calls that never happened, constant delays, mistake aft...
Nick from Domain
I had extremely good customer service by a gentleman called Nick. Nick explained the process of applying for a home loan and all costs involved. Regular follow ups, 5 star. Thank you Nick.
Pain free refinancing with excellent service and support!
Refinancing could not have gone smoother without the superior advice and support from Jo Blazeska. She managed my loan application with such professionalism and gave me complete confidence that everything was in good hands. The process was so easy and painless. I highly recommend.
Liam from domain : Pre approval assistance
Liam was very detailed and took me through various pros and cons throughout the pre approval application process. I recommend Liam for first time and inexperienced home buyers as he is very thorough and quick to respond to queries.
Liam has been really helpful and knowledgeable throughout the whole process. Made everything smooth and easy. I didn’t t think that it would be this quick to get through everything. A great experience overall.
Millind Garg is the quickest broker in the southern hemisphere
No words can explain how grateful i am to have met Millind Garg.
He is very professional and really willing to help with all he can to get a speedy loan approval for you with the best rate too.
Thanks Millind on everything and keep up the good work.
Fantastic service - could not ask for more. I will be recommending highly.
I rate the customer service very highly. Very effective communication. Very satisfied with the loan rate. Will certainly be recommending this service to friends and family. Millind has gone over and above to help me out. I am more than satisfied.
Stephen Roberts - Absolute Professional
Our broker Stephen Roberts is the best in the business, going above and beyond to meet deadlines and ensuring settlement happened on time. We had no end of trouble from St George Bank, with delays on initial approval to not being able to organise documents for settlement.
Steve was absolutely professional and transparent all the way through. Not making excuses, rather helping towards the solution. I cannot thank you enough for the extra effort put in to ensure we made it to our new home on time.
Painless process, patient advice!
We've just completed the application process to refinance our home loan with a new lender. Jake was extremely helpful - explaining the process clearly, providing heaps of information (which demonstrated his in-depth knowledge of the products available, and industry at large), and patiently answering all our questions. He didn't pressure us in any way, but was also happy to give his unbiased expert opinion of certain lenders and products when asked. At the end of the day, however, he left the choices up to us and was always flexible. The service was commendable all round - thanks Jake and Domain!
They are not better than your conventional broker.
They could not help me to refinance my loan, because I had late payment on my Credit cards previously. This is the obvious reason why I want to move my loan in to low interest rate home loan to save some bucks.
I had contact with Tim Li from Domain to investigate options for refinancing our home loan. He took the time to understand my needs, and was then incredibly well informed, clear about the current offerings, very responsive and helpful with his advice about best options in the market for us. Would recommend this service.
Questions & Answers
I have a pre approval from a lender with domain loans. How come I can not get anyone from Domain or Lendi to assist me with the next steps of getting to a settlement. I have no point of contact with a specialist.
I am not getting any replies from many emails I have sent. No return phone calls.
This experience is very stressful and has left me frustrated. I have lost an opportunity to purchase a property I wanted. I do not know what I should do next.
Very stressed and frustrating experience for a first home buyer needing guidance.
My broker Bradley from domain loans always helped me. Answered emails within at least a day. As per my knowledge your next step is to give an offer for a property. For this you need to work with a conveyencer.
Relationship manager -Domain Loan Finder
Hi Sam, We are sorry to hear this has been your experience. At Domain Loan Finder, customer service is at the forefront of everything we do and it certainly does not seem like this has been your experience. I have sent you a private message so we can look in to this further. Please respond when you can.
Do u do construction loans with capitalised interest for approx 5 million
Good morning, after read all feedback from happy customers, I would like to make a time with one of your representative to discuss our loan options?
Relationship manager -Domain Loan Finder
Thank you for taking the time to reach out.
We would love to organise a time for you to speak to one of our Home Loan Specialists.
We will be sending you a private message via product review, please do respond at your earliest convenience.
We are looking forward to speaking with you shortly.
The Domain Loan Finder Team
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